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April 2024 by Neil Real
When entering the store we were greeted by Nicoh with a friendly welcome. He also assisted us with our Apple iPhone trade in from our 14 to the new 15 Pro. He was very informative with the new product and made the transition smooth with the new phones and accessories. Thank you Nicoh! ??
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March 2024 by Madison Solario
Rob was great !
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March 2024 by Taylour Sage
Nicoh is the best there is. Patient kind and sweet so smart and helpful if you go to AT&T, ask for him he is a solid 10.
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February 2024 by Mason D Ward
Trevor was extremely professional, and helpful. I came in to trade in my old iPhone for the 15 pro max and his service was above and beyond. Extremely grateful for the service he provided me. Thank you AT&T i am glad this is the closest location to my house!
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February 2024 by Krystal Galindo
Ally was amazing! So helpful, she went above and beyond, and was efficient!
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December 2023 by Sedrak Movsesyan
Super friendly staff. Went above and beyond to help me with a purchase only minutes before closing, called other stores to find what I needed. Thank you gents!
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December 2023 by Rober Toe
First, this is not a "real" ATT Store they are an authorized reseller. My experience was they over promised and failed to deliver at all, then suggested I go to the actual ATT Store in Boca Park.I was trying to port a phone number and the person helping spoke really fast, kept saying "I got you" but clearly was not equipped to help. When she asked a co-worker, didnt get his name if he could help, he flat out said no, send them to the ATT Store in Boca Park.Don't waste your time here, if you are closer to Boca Park and must use ATT then go to Boca Park.Also, person helping had long fingernails and kept tapping them on the table and her tablet, while waiting for tech support on the phone. Super annoying habit, please don't do that!
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November 2023 by Darin Mercier
Phenomenal customer service. Alex was awesome! Absolutely no pressure, or up-selling. The total focus is based on your personal needs. I am now AT&T for life.
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November 2023 by Pauline Prentiss
the service is really on the top, being here couple times with emergency, non emergency, problem with phone, questions with plan. All matters has been handled super well, professional but super friendly. everyone every time helps with smile and so patient. Thank you for the team here!
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November 2023 by luddman33
Ari was my customer service rep and he was amazing with great details and no hidden agenda to get the product I set to get. At the need of my service with him he helped me to receive a new iPhone 15, air pods and iPhone watch
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October 2023 by Romil Garg
Horrible service by the rep at the AT&T store. Refused to upgrade my line (give me new iphone) until I buy $100 worth of accessories. What kind of store policy is it? I drove 40 mins for it. They mentioned that only way to get my phone is to get it shipped to my home. Now in the process of shipping my phone rep completely removed network access to my existing phone. After leaving the store I realized that I don’t have any network. It took me 3 hours on the call with AT&T to get the connectivity back. HORRIBLE SERVICE. I am planning to switch to another network.
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October 2023 by Glenn Soliven
Worked with Mo! Thanks and he did a great job. Love this store. If you are in Summerlin area make sure you stop by. The best people working here. They all helped me out!
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August 2023 by Brian Nieh
The manager Karol helped me out with transferring to a new phone very knowledgeable. I’ve never had a customer service like that before. I got in and they greeted me right away the reps were very helpful too thank you!
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August 2023 by Julie Barno
This is a great store. The employees are very knowledgeable. When I walked in, they were all welcoming and friendly. The man who assisted me was a resourceful problem solver. I will definitely go back here in the future.
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August 2023 by Felix Azoulay
Got the Best Help at this location from Alexis and Karol! This ladies helped me open a new Business account! I port out all my lines from T-Mobile! Exceptional Service!!
