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August 2025 by amir beikabadi
Good service
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August 2024 by 米谷浩
I got the recall service + oil change, tire rotation last Saturday.
(2023 TOYOTA Crown) 2days later, tire warning light came on asking for adjust pressure. I checked my phone and see my tire pressure all tire pressure # are deferent like 29.30.33.31. I thought whenever do the tire rotation service they would check each tire pressure. Now I had to go back dealer on my weekend. I hope they will do the right job on next time.
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August 2024 by Joel Andrews
Grace was my agent and was very nice as well professional. Thank you Grace
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August 2024 by CJ
Everything was good except they did not tell me until it was time to pay the bill that to get a new keyfob battery, which likely costs them 30 cents or less, costs $45. I would have changed my mind had I known that. Why they charge that much for changing a tiny battery also makes me question their business as a whole as the centennial location also sneakily over charged me for my vehicle and that’s why I stopped going to that location.
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August 2024 by Ida Gaines
My experience for maintenance was done very expeditiously and efficient
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August 2024 by noelj10
The service advisor was courteous and knowledgeable. The service was done in a few hours.
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August 2024 by Kevin Sansberry
Quick & pretty good service. I was in & out in less than an hour this time.
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August 2024 by rashi levy
Autonation Toyota Las Vegas employees are quite courteous and helpful. My car was completed within the time frame expected.
Toyota supplied a share ride for us to a destination we requested not far away. Thank you Toyota.
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August 2024 by Kami Nari
Everything went very satisfactory. No problem
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August 2024 by Monica Jones
The worst Customer Service ever and all I asked for was a oil change
Under my warranty Mind you
And not to mention every time I come in there for any form of service sales or otherwise they are rude. They don’t listen or hear you out on any of your issues they don’t even attempt to get the full scope of what’s wrong to fix it thoroughly so you don’t have to come back.
They try to play you not only in sales department, but in their service department
You would be better going to Henderson Findlay
Or if you’re on Sahara, go to Findlay down the street To get actual honest service
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August 2024 by Marques Hill
Came here to get an oil change. I was told a "couple of hours" but that ended up being almost 3 hours and made me late for a number of other things I had to do.
Other than that, it was an ok experience. Some Toyota dealerships have games and free snacks, this one did not. Also I had to look for my Sevice Advisor after my Toyota App indicated my car hood had been closed and my car was parked. So that was also kind of annoying since I was already late and my car had been just sitting for 20 minutes after it was done.
Overall it was an ok experience. Decent customer service but could be better. The wait time was egregious though, I have never waited that long for an oil change.
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August 2024 by Annie Soriano
My go to place for my car maintenance! Have a great service advisor named Jonathan Lobos!
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August 2024 by Damaris Kiptoo
It was my first time at Toyota and Nathan was very helpful in figuring out what my car needed. Very professional and updated me on the process. Customer service was excellent. Thank you!
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August 2024 by Kathy Hoffman
Had a fantastic experience with Harrison Lao. He explained everything in detail and treated me with respect. I will definitely return for my next service!
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August 2024 by PENNY DICKHENS
Everyone was great. Job completed in reasonable time.
