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March 2024 by ELVIS RICARDO
Kimberly Lomeli great general costumer service skills and follow up with clients.
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March 2024 by Octavio Rodríguez
Dima, Derek, and Thomas worked with me to fulfill my needs. Great sales experience.
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March 2024 by Maria Albertini
Our service advisor, Alex, was professional,attentive,and friendly.
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March 2024 by Leo Lee
Stay away from VW, what a pile of junk, I owned it for less than a year brand new and the check light engine is on already, what a joke.
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March 2024 by Marius Wilson
Quick and excellent service
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March 2024 by Fernando otavo Vera
Bad customer service!
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March 2024 by Shawna Hernandez
I had a scheduled oil change, that was under warranty. I scheduled an expedited one and they said it would take 2 hours- I didn’t mind cause there was a park nearby where I could take my toddler to play. I returned and they recommended getting an alignment of which I finally said ok to but they said it would take yet another hour. I reluctantly agreed but asked for them to hurry it cause I had to go. I went to pay about and hour and 10 min later and they said they didn’t get to my vehicle and to stop by any other time for the alignment- at this point I was late for work, my nanny was waiting at my house, and they said sorry it took so long ( I was there from 9:30-1:15)- that was a joke. Not sure if they assumed I was a stay-at-home mom or what. That’s was not ok. Why schedule anything if they don’t actually do what they intend. This needs to be better because there’s only two dealerships in Vegas.
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March 2024 by Dominic Viek
Ihor is literally the only salesman that I’ve ever met who not only makes me feel that I am getting the absolute best deal possible, but is also such a great person that my family and I actually consider him a friend. I am not exaggerating one bit and I promise that you would be doing yourself a disservice, if you did not go to AutoNation Volkswagen and ask for Ihor the next time you or your family are in need of a vehicle.
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March 2024 by Andrew Zuiderveld
We went in knowing exactly which car we wanted. Our sales man Abbas was able to help us get into our new car. Abbas, Daniel in financing and the whole team made the car buying process enjoyable. We will definitely be going back next time we need a vehicle!
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March 2024 by Fernanda Mello
I always have a great experience at the Autonation VW Las Vegas. I bought my Beatle in 2015 and I always have taken care of it with them. They are always very honest and fast with the service. I totally recommend.
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March 2024 by Krista
Told one things about services on the phone and told another in person. Would give 0 if possible. If you buy a VW don’t get them serviced here.
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March 2024 by Sonny Oris
Knowledgeable and courteous staff.
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March 2024 by Steve Hall
Surprised to hear I suddenly needed rear brakes rotors and pads..i bought this Pre-certified Vw from this dealer only 6 months 3,200 miles ago. All miles were hwy so very little brakes used.
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March 2024 by bmo lee
my appointment was scheduled on Saturday which is a super windy day in Las Vegas. Janik recognized me when I arrived, he explained very detail about how he will take care of my ID 4 services, also he will take care of the sun screen recall by the factory. Everything are well prepared and I am so impressed with his professional.
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March 2024 by Rhonda Love
I felt the salesperson was nice but was not knowledgeable enough about procedures and technologies. Also the USED car I bought was not real clean (human/dog hair and white dirt particles) inside especially the cargo area and there were no valve caps on all four tires. I brought this to the attention of salesperson after taking the car home but he did not acknowledge my concern.