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March 2024 by Carolus van Leeuwen
We had a wonderful experience with Angie when picking up our car. She was very professional, friendly and helpful. She gave us tips and instead of pushing any extra services we wouldn't need, she clearly notified us of the pro's and con's and made us choose for ourselves. Conveniently located as well.
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March 2024 by Joan Williams
We received a truck with 2 rear bauld tires. A truck that was telling us repeatedly. Every time we started , the truck that oil changes required and the check engine light was on. We were having to place air in the tires and spent well over 600 in gas the first 24 hours having to stop every hour to fill up.
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February 2024 by K “This is KP” P
Had a great experience with your agent that day . She was very professional and provided information of the car details , drop off location, and everything else. Car was a Hyundai iqoniq EV. It was new and felt great to drive around red rock canyon and the strip. Would recommend expanding to 2 agents but our rep handled it like a boss .
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February 2024 by Shagg Makino
The check in was efficient but they gave me a car with a psi of 15 and I was in a hurry so I thought I’d just fill in the air at a nearby gas station. 0 for 3 trying to find air. Please check your tires and gas before renting them out to new customers.
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February 2024 by Vanessa Martini
Highly recommended. Many pick-up and drop-off locations to choose among. Fast and professional service. Competitive prices and at the time of pick-up we were proposed a better level car than the one we booked, no extra charges!
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December 2023 by Andreas Aigner
Nice contact, but had reserved a Tesla and got a Kamaro.
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December 2023 by isaac dabbah
Fair prices, great service l, easy to pick up and drop off
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October 2023 by Steve Powell
Poor service from start to finish. Car’s aircon failed after c.30 mins driving but this only became apparent as we were driving between Las Vegas and LA in 96f heat. Staff of return were rude and unhelpful. Still waiting on Avis customer service to reply to my email
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October 2023 by Matt and Samantha Mann
Highly recommend for Las Vegas car rental when staying on the Strip. Booked and collected at the Bellagio, great staff and comms.
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October 2023 by Bob F (dopplerbob)
Smooth rental from the Bellagio location. Good price, good car, nice friendly service
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July 2023 by Tashina van Zwam
Don't ever rent a car here!!!! These people never told me about extra costs for a second driver and now took an extra $80,28 twice from my credit card. Weeks after I delivered the cars! (We also rented a car from an Avis location in Medford two weeks later where they also didn't tell us about extra costs).How can you sell something and not tell about extra costs. That's just stealing.
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July 2023 by Rich Weigele
If you need to rent a car in Las Vegas, check with Avis at the Bellagio! The agent I had was terrific! Friendly, efficient, and helpful! I hope they have many more agents like her!!
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June 2023 by Dj F.
if i could give negative stars, I would this was the worst experience with me in a car that I've ever had and I've been into multiple accidents. The best advice I could give is stay as far away from this wicked witch of avis. The wait was awful, but the customer service was worse if you have any self-respect and dignity, stay as far away from this establishment as possible.
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March 2023 by Michael C.
location, location, location.....I just wanted to leave a brief review of this satellite Avis location. We rented a car just for the day earlier this month.NOTES1. Located near the South lobby of the Bellagio hotel near the valet pick up.2. The office is very small. On the day of our visit, there was a signage on the door indicating "one person at a time". Upon arriving at the office, we discovered a line of people already waiting (at 9am, no less) to pick up their rental. 3. The cars are located on the 3rd floor of the parking garage. To access the garage, one must enter the Bellagio hotel, walk past the concierge (turn left), and there you will find the parking garage elevators. Section 3D where the cars are located is on the opposite end from where elevators are accessed.4. The office hours (as indicated on the door) are 700am to 300pm, closed for lunch from 12pm to 1pm. 5. The drop box for the keys (should you return after closing) is located near stall 21. The parking stalls for the Avis rental cars are clearly marked.The main and only reason I wanted to leave a review was that male staff member that assisted us was very friendly and polite, despite being the only person on duty that morning. He had dealt with an irate woman just before helping us and I felt terrible he was treated poorly. And quite honestly, I wish I had gotten his name so I could mention him in this review. He was so helpful and informative about where to pick up the car, and provided clear instructions on what to do during drop off.side NOTEThis location is clearly convenient if one is a guest at the Bellagio.BOTTOM LINEA very positive first-time experience renting from this Avis satellite location.
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January 2023 by Jason Berther
Car was Dirty, only half full of fuel, told to return 1/2 full, confirmed when returning that was correct . Then overcharged $150 usd excess fuel on receipt 5 hours later.Great way to treat a “invite only ““presidential club member “ I feel very special now.Also confirmed the premium SUV would be AWD but there was only 2wd available . I had to drive the I70 in Colorado in winter thru snow with my Family. It was very dangerous.