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March 2024 by Rodrigo Marques
Just great. I rented a car from Avis Excalibur and the employee Janete was super helpful and friendly. Best place to rent a car in Las Vegas.
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January 2024 by Bruno Silva
Rented a car here to go visit the Grand Canyon. The lady that helped us was very nice and helpfull. Easy to rent and easy to return.
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January 2024 by Thomas Joseph
Convenient location the biggest plus.
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January 2024 by c sasaki
Avis counter at the Excalibur is the best Avis rental desk on the Las Vegas Strip. Believe me, I've tried other Vegas locations (New York New York, Mandalay Bay) in the past & I've encountered the worse counter agents & service in the rental car business.We've been renting cars from this location for about the last 3 years. Avis @ Excal is always professional, friendly, polite & sincere. Jeanette is the manager here & her service is very personal & impeccable. This level of service is also reflected by the other counter agents during her absence. Their cars are clean & well maintained.We recently rented a car from Avis @ Excalibur at the end of 2023. We returned it on New Year's eve, but encountered a problem because of the popularity of the occasion on the Strip (with it's closure & the fireworks show). Everyone was parking wherever they could find space, so all the Avis reserved stalls were occupied. We found an empty stall in the near vicinity. No agent was on-duty at this time, so we wrote a short note about this on the rental document folder & slipped it into their lock box with the car keys.To my relief & pleasant surprise, I received a text message 2 days later verifying that the return of our rental car was confirmed. I had never received a confirmation text like this in the past (even when I returned the keys in the drop box before). This is the type of personal, friendly & considerate service is the reason that keeps me returning to this Avis location at Excalibur for all my Las Vegas car rentals now & in the future.
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December 2023 by James Giboney
Quick and painless experience and a friendly staff.
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December 2023 by May G
Booked a month out. Location was easy to find in Excalibur Rotunda. Jeanette was friendly and professional. Took about 5 minutes and we were in our car. Total charge was what was quoted at time of booking. Return easy to the garage. Always book a car at Avis Excalibur for easy in and out. No problems whatsoever.
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November 2023 by Hugues Elouard
AVIS office located in the hotel, easy to find, quick and simple formalities, easy return, clean and recent vehicle.
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November 2023 by Damo Birrll
Simple, fast and easy transaction from booking to getting the key.
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November 2023 by Kevin Hawk
Excellent service at hotel desk, truck was very clean inside. Outside was a little dirty and had previous trash left in the bed.Could have been from other people in the garage though. Overall very pleased will be a repeat customer.
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November 2023 by Justin Hall
They didn't have the truck I rented but they upgraded me and discounted the price for the trouble. The guy helping me was really helpful
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October 2023 by Michael Price
Great pick up location in Excalibur. We picked the vehicle up about 09:00 so there was no queue. The staff member dealing with us pointed out where the vehicle would be parked and where to return the keys at the end of the rental. We had a Toyota 4Runner which was perfect for 3 adults + 6 cases (3 large and 3 small).
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September 2023 by Michelle Gonzo
We have been coming to this spot several times all day long in hopes of renting a car for an excursion. There has never been anyone actually working here. The person “working” at this stand has to be even lazier than Gergo.
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July 2023 by Octavio Cavazos
The lady who helped me was great, and I appreciate her service. However, the car I received had not been cleaned inside in a while, and the booster seat had a stain. If not for that, I would have given them 5 stars, especially because the after-hours drop-off service was very simple.
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June 2023 by Roan Knowles
Was worried we wouldn't have a good experience after reading the reviews, and the fact that it's a hotel location, but we received fantastic service from AVIS at Excalibur Hotel. Easy to find in the hotel. The service we received on the desk on 05/22 was brilliant. Only had to wait in line for a few minutes, and we had the keys for our rental car (which was perfect) within minutes. All efficient and really friendly. We had a limited amount of time in Vegas, so our smooth and easy experience collecting our hire car right from the hotel was appreciated.
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June 2023 by Google user
Was worried we wouldn't have a good experience after reading the reviews, and the fact that it's a hotel location, but we received fantastic service from AVIS at Excalibur Hotel. Easy to find in the hotel. The service we received on the desk on 05/22 was brilliant. Only had to wait in line for a few minutes, and we had the keys for our rental car (which was perfect) within minutes. All efficient and really friendly. We had a limited amount of time in Vegas, so our smooth and easy experience collecting our hire car right from the hotel was appreciated.