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April 2024 by Michael Villa
This bank is useless. Every time I arrive at this bank I leave with a headache because of the staff. I couldn't solve a small problem and for everything you need an appointment until wire transfer. Very soon I will change banks.
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April 2024 by Q
This is the worse bank to go to in the city. Lines are always long and they 99% of the time only have one teller working. SMH. Doesn’t make sense all the money these banks get and they can’t hire more tellers to move the lines along. It’s like they don’t care about their customers at all. AVOID THIS BOA AT ALL COST YOU’LL THANK ME LATER (U can buy me a taco if you ever see me while out and about ?)
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April 2024 by Chris Collins
It was ? and no homeless around
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March 2024 by v2i3
The location is ok, I usually use the drive thru so it isn't all that bad.
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March 2024 by TheCatman TLG
The reps are nice but b of a itself is terrible. Never more than 2 tellers no matter how busy it is. Right now there one regular teller and one business teller with 14 people in line. Gonna be here for half an hour at least for a 5 minute check cashing.
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February 2024 by Yessy Miranda
I always make my appointments with Delmy Canales, I like the attention and patience she provides!
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February 2024 by Gerald Ortegano
Delighted with the attention and service of Delmy Canales, she is a very empathetic and humble person, I recommend that you look for her if you need her help.
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February 2024 by Emmanuel Ramirez
One of the best banks, very attentive, friendly and professional, not to mention how clean and good it feels to be inside the place, thank you Bank of America for your good work and treatment
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January 2024 by stefano zorila
whole hours to wait and they don't give importance and effort to resolve
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January 2024 by Constantin
the worst experience I've ever had, I don't recommend it to anyone
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November 2023 by aa care
This is the third time I've come to do a wire. It is the only bank that still asks for Appoiment. You arrive and they make you wait for hours, knowing that maybe their workers only talk. It's a real headache. Reason why it is better to change banks.
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November 2023 by Luciano C.
They couldn't deposit my cheque from a Canadian account, but I have done several times. But today they were baffled. Our cashier literally didnt know that the word Funds meant the same as Dollars. WOW
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May 2023 by Gabriela
I cannot express the exceptional customer service I received at this location! Bank of America is top tier when it comes to customer service but this location is absolutely wonderful. Thank you Delmy who assisted me every step of the way with all my questions and concerns.
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March 2023 by Daniel Gutierrez
Worst B.O.A. I ever visited.. Been in line for 40 mins & i was 6 in line. I feel bad for the 20 people behind me (literally) with only 2 tellers open.. I wish I would have came to the reviews before showing up to this bank.. Now I know for next time ? SMH
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March 2023 by Brooke
This place is the worst , they have one teller with over 20 people in line sometimes coming out the door , don't even waste your time they take advantage of the fact other branches closed and then waste hours of your time