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April 2023 by Chris Montague
Benefits have been baking with them since 2007.
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December 2022 by Jordan E.
This branch is always so so slow. Even when you have an appointment you have to sit and wait well past the appointment time like I currently am doing.
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December 2022 by Liz R.
ZERO STARS!!! This place has the WORST customer service EVER!!! Today was my second time going and I stood for 10 minutes without getting assistance. The first time I came in was about 3 weeks ago and the same thing! After waiting for 12 minutes to get a document notarized, I was told they don't have a notary here!!! Seek banking business elsewhere!!!
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November 2022 by shahada e.
I think everyone feels the same thing .. they need more tellers for the front!!! only having one in that congested area makes abso no sense!
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October 2022 by Toya C.
Hands down the worse and slowest bank ever!! How do you only have one cashier with 15 people in line?! You have all these employees in the back but can't bring another cashier to the front?! Kind of ridiculous and insane!!
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October 2022 by Robert Estrada
Crystal was a delight to work with. She handled my issues swiftly and professionally. Thank you!
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September 2022 by ALJADE
THIS BANK IS ALWAYS CLOSED. IT'S SO INCONVENIENT. THEY SHOULD HAVE JUST CLOSED IT DOWN. A LOT OF CUSTOMERS ARE NOT SATISFIED. IF THEY'RE SHORT OF STAFF THEY SHOULD HIRE PEOPLE RIGHT AWAY BECAUSE, THIS LOCATION IS VERY BUSY. BESIDES, COVID 19 IS OVER. THIS BANK NEEDS TO BE OPEN ALL THE TIME!!!!
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September 2022 by ALMA LUNA
THIS BANK IS ALWAYS CLOSED. IT'S SO INCONVENIENT. THEY SHOULD HAVE JUST CLOSED IT DOWN. A LOT OF CUSTOMERS ARE NOT SATISFIED. IF THEY'RE SHORT OF STAFF THEY SHOULD HIRE PEOPLE RIGHT AWAY BECAUSE, THIS LOCATION IS VERY BUSY. BESIDES, COVID 19 IS OVER. THIS BANK NEEDS TO BE OPEN ALL THE TIME!!!!
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August 2022 by Ro Lin
Security guard didn't want to let anyone in saying they're was already 5 people in line. Made me wait outside, then sonreir came out and when I tried going in he was rude and told me i had to wait outside. Its crazy hot out and i could barely stand, told him i couldn't stand because I am recovering from surgery and he closed the door in my face. Not going back here!
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August 2022 by Rocio Dominguez
Security guard didn't want to let anyone in saying they're was already 5 people in line. Made me wait outside, then sonreir came out and when I tried going in he was rude and told me i had to wait outside. Its crazy hot out and i could barely stand, told him i couldn't stand because I am recovering from surgery and he closed the door in my face. Not going back here!
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August 2022 by Robert White
We have been a member of this bank for 9hrs. So displeased with the service of the management team....
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April 2022 by josh b.
Their online hours are not correct. I drove 30 min for the branch to be closed. Very bad customer service
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April 2022 by Ace Cutty
Service needs some service been in line 20 mins and they refuse to open another till with 6 ppl in line but employees waling around saying they will help in a minute... But surprise... Don't.
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January 2022 by Abovital G
Great service! Fast and Efficient. Line had surprisingly went quickly compared to the first BofA I stopped in at. The gentleman who greeted me as I entered the establishmentwas friendly, courteous and made me feel welcomed. After knowing 4 out of 5 customers that just came in were needing new debit cards he assured us that we’d be taken care of promptly without a hassle or long wait. I was the 3rd person waiting and called into the office in the time it took me to write this review! I do recommend this location vs elsewhere! Thanks!
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January 2022 by Davey Galvan
Old tall lady manager with Dolly Parton hair sure knows how to make people feel unwelcome. She wouldn’t let me approach the teller without a deposit slip filled out completely. Totally just made up a rule on the spot because she wants to use her lower management power. I explained that I do this everyday and I know to deposit money. She then tries to force a pen and paper into my hand, while we are still supposed to be socially distant. She a very unprofessional and needs more training.
