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January 2024 by Dale Furukawa
My goldendoodle loves her groomer, Andrea. The staff greet Abby as we walk in, the team is knowledgeable about their products. I picked up a new dog food and my Abby loves it. She is already on her second bag. They offer to carry out large bags of food for customers. The self-washing stations are always busy so it serves the needs.
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December 2023 by James Simmons
I've been going here since they opened years ago. The products that they have in there are interesting and unique. However, Today I dropped my dog off to get groomed and they texted me an hour later that he was ready for pick up. when I did come to pick him up later on in the afternoon they told me that due to the fact that he had "old" stitches They did not complete the grooming and basically shaved him. No professional communication with me was ever provided until I picked him up regarding this. The groomer kaitlyn I believe her name was was honestly abracive, aggressive and disingenuous. This is unfortunate but I think something worth noting and reviewing about if you're looking for a groomer to have open honest communication with you and your prized pet. And most valuable friend you might want to consider that when coming here now. Whether or not you want to risk the lack of professional communication that I witnessed today.
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December 2023 by Monica H.
Absolutely an amazing team working together to provide excellent customer (human and loved pets) service.My senior dog was welcomed and was able to be treated like a queen in a self service bath. The self service grooming offers a walk in or tub with several shampoo choices, conditioner options, all necessary tools for a good bath to finishing blow dry, brush out and yummy treat.The store offered a great assortment of food, toys and healthy dietary supplements. A must for any dog/cat family.
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November 2023 by Annette H.
This was my first time getting Elvis groomed here, and I couldn't be happier. he is a 5 year old Shih Tzu and has been groomed all his life..... and he still hates it. I told the groomer he's difficult and told her how I like him groomed, and at this point, he was probably a month overdue for a grooming, so he was a hot mess (sorry I forgot her name). When I picked him up he looked FANTASTIC! She agreed he was difficult but she was able to get it done and he looks GREAT! Thank you, thank you, thank you for taking care of Elvis, and making sure he looks fabulous!
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November 2023 by THE CHEF GARZA
Great location ! Friendly staff, self wash is amazing thank you.
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November 2023 by Eddy J.
They be stealing your shit so don't take any valuables and the manager acts clueless and is no help friend lost a expensive bracelet they said they had it and then switched up saying they didn't have it. Someone obviously stole it.
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November 2023 by A C.
Friendly staff. great location. Lots of quality treats and food items. My brother recommended this place for Grooming. I took both of my doodles there and pauline did a fabulous job. I was just so impressed. Prices are reasonable and she really took her time and got a good idea abiut the cut we were looking for.
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October 2023 by Amber Lay
I called to ask about grooming for my new pup and the gal on the phone was super nice and helpful. We went in the next day and she was the same gal who took my pup back for his face trimming. They kept his beautiful eyelashes intact, but made him able to see more clearly! A gentleman helped me find the perfect clean shampoo and answered more questions about brushes and grooming. Both employees were super knowledgable, friendly and took their time with me. This kind of service is why I love shopping small! This business makes it easy to keep it local. We will be back!
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September 2023 by K. V.
I'm a repeat customer for a reason. In general the customer service is pretty good but the way they treat my dogs is above and beyond. I have a very difficult dog that is hard to groom because he is powerful and a huge wimp And they are so good with him he actually lets them do what they need to do but if I groom him he has an entire meltdown. They have amazing products and yeah it's expensive but it's a boutique and they will always have whatever your dog needs it might not be the exact product but they always have similar products that fit your dog's and cats specific needs. Both locations are really far from me but I'm happy to make the drive.
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September 2023 by Natalie Powell
Had a great first experience at the self wash with my boy! They were so helpful and while he hated being bathed, loved the treat after! We'll be back! Thanks!
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September 2023 by Linda Stovall
Just picked up my dog today at this location. I’ve been taking her there for over a year. Today the groomer told me they are raising the price, because they had to put a muzzle on her while being brushed.They told my neighbor they were raising her price also because the dog weighs 15 lbs. her dog only weighs 5-6 lbs.why do they have to make excuses to raise prices instead of just saying they are raising their prices? ??♀️My neighbor & I are looking for new groomer.
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August 2023 by Judy Savell
I went specifically to bath my 85 pound Labrador. The bathing tub, which was approximately 4ft high , had no stairs. They expect someone to lift big dogs. They did help with that but still inadequate and I will not return.
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August 2023 by Jean “Geena” Edwards
Fantastic store. , great staff and super clean for “ self washing” our little schnauzer LOVED his bath and treats. . Even git his nails trimmed by groomer no waiting !Would recommend five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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August 2023 by Katelyn Z
I love this place! I’ve been bringing my maltipoo here since he had all his vaccines now he’s about to be 3 years old, Kelly is the one who usually grooms him and she’s does a wonderful job always! Also the dog food from there is the only food my dog will eat ! Highly recommend this place
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August 2023 by Michelle S.
I always take my Buddy here for a wash. Everyone is kind and helpful!!! They have everything I need to make it happen.
