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April 2023 by Linda JOHNSON
My sister and I did business today at Beal Bank USA and it was great! We were immediately greeted by Hugo who took care of all our banking needs in a professional and discreet manner. Hugo did a wonderful job of making us feel welcome and taken care of. Thank you so much!
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June 2021 by JOE FAY
GREAT RATES,,,,, BEEN A LONG TIME CUSTOMER.......
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March 2021 by Dona Brooks
Just spent 30 minutes getting to the bank only to find the doors locked. I checked before I left to see hours of business and it said they were open until 4. As I stood there confused, someone finally came to the door to tell me I needed an appointment. I asked why that wasn't listed on the website or in my Notice of Maturity for my Cd. Was told that a year ago Beal notified there customers. Really a whole year and they couldn't post it anywhere else. So I drove 30 minutes back home and called to make an appointment. The person who answered the phone said they could give me an appointment for today. I explained that I was there already and just spent 30 minutes driving home and wasn't interested in spending another hour on the road. Asked for a Monday appointment but that is a holiday so I asked for one on Tuesday. I can't make an appointment for Tuesday until Tuesday because no one knows the schedule of the girl who will be working on Tuesday. Unbelievable. Every other bank in town has their doors open with safety measures in place why can't Beal operate the same way? You can't tell me that their employees don't go to the grocery store and other places, so how is locking out their mask wearing customers anymore of a threat?