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December 2023 by aster harrison
I have been wanting to write a review I'm glad I have the time now.Been looking for a mattress for sometime now, shopped in a fewother Best Mattress stores but I end up walking out without a mattress. I some how found my self on the other side of town, thought I check out this Best Mattress store. As soon as I metJin with his warm smile and his happy disposition I thought this could be fun. I have a sensitive lower back and I have a hard timeliking any beds actually. Jin was very kind and guided me through the different beds that were available in the store.Yes I was there for at least 2 hours chatting up storm with Jin.With Jins helped I felt relaxes and able to focus in for the bestmattress for me. I decided on a Black Beauty quilted top firm,Its actually a perfect bed for me. Love the soft quilted top, sleeping on it change my "life" you can say. I have more energythan I' v had years, I'm a senior citizen and the right bed can change your life. Thank You Jin for being patient with me, you were a joy to be with.
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December 2023 by Karen OConnor
I can't believe it!!! It was a very rewarding experience. Jin helped me decide what was right for me, never blowing smoke.. always a gentleman and a help. (Timing impeccable) He told me how to purchase in the best interests of me, the customer, and never hedged about what to expect in after the sale concerns, i.e. the delivery people were great and helpful and kept me abreast of every time aspect. The sale was pleasant and delivery prompt
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September 2023 by Blancs Juric
I got the best experience buying a mattress. My sales person was amazing. He was funny. He was carrying very knowledgeable of the product and show me all the right stuff from my specific need
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August 2023 by Douglas Meyer
Jin was an excellent advertisement for the store ! He pressured, but not too much. He knows his wares and is confident in his ability.
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July 2023 by Rachel E
Had a great experience with Jin. We went in with a specific budget in mind for a mattress. Jin was very friendly and knowledgeable, suggesting mattresses that fit our budget and preferences. At no point did we feel pressured at all and ended up finding what we think will be a great fit for us at a great price. Very satisfied and looking forward to getting my new mattress.
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July 2023 by barbara d payne
Great experience at Best Mattress. Only had a vague idea what I wanted when I walked in, but Jen suggested a number of choices and was very informative about every one of them and I felt good about my decision when I walked out. He was even able to arrange for an immediate delivery within the hour. And those guys showed up as promised, were friendly, quickly set up the new bed and take away the old one. Thank you all
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July 2023 by Kellie Goodman
I recently purchased a bed from the Rainbow location and I had the pleasure of dealing with Jin. He was knowledgeable and kind..no high pressure sales person here. I felt like Jin was genuinely concerned about my comfort and not just interested in making a sale. I actually left the store very pleased with my purchase. I have slept in my new bed for two nights now and I couldn't be happier. If you are in the market for a bed, I highly recommend you go see Jin. You will be happy that you did. Thanks again...
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May 2023 by Tammy Bell
I want to recognize the integrity and patience as well as the honesty of the salesman Jin, he didn’t just tell me what I wanted to hear , he was very honest! In few words, not just looking to make a sale but genuinely concerned about my comfort. His honesty and expertise really impressed me! Highly recommended!
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April 2023 by Stephanie Linson
Russ was super friendly and very helpful! He worked hard to make sales but wasn’t too pushy and better yet, helped me find the perfect bed!
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April 2023 by My Slaughter
Recently purchased a mattress, informed sales man that we did not want a foam mattress, also that I have a condition & am also pregnant & that would require me to have a soft yet firm mattress . The salesman pointed to a few which he recommended for what we had explained we wanted. We laid n tested the mattress for a minute or so. & decided we wanted it. Upon purchasing the mattress there wasnt anything specific stating what we were purchasing such as a tag or pamphlet. Long story short we ended up paying 1,000$ for what we thought was the perfect mattress. AFTER doing all the sales n loan information right before signing the agreement we r told that this is a final sale since we are getting such a great price. I was asking questions & he made sure to make us feel safe with our purchase. Upon delivery day once mattress is delivered I lay on it for 5 minutes only to find that it is too soft & I literally sink into the bed, causing pain all over my body. I tried removing box spring etc. Nothing is helping. Something told me to call the store and customer service to see if the could tell me exactly what I purchased. Upon speaking to Dana she could not pull up any information on the bed except that it was “corsicana”. While on the phone I searched the bed and was able to find a smaller tag on this tag it had what the bed was made out of…. FOAM!! Exactly what we expressed we did not want. I expressed my concens and wasnt given any help. except being told “you signed final sale” & to “Call corsicana”. I even asked what could I do to possibly make it firmer. She had no recommendations. It was as if she knew nothing about mattresses. Now we r stuck with an expensive uncomfortable bed that we cant sleep in. I guess it was our fault for not knowing EXACTLY what we were going in to purchase & actually TRUSTING the sales rep. ? Clearly they were not knowledgeable about the product that was being sold or lied.We just left the location and spoke to russ, he was very kind and helpful. He showed us mattresses that were firm and fit our standards. I am going to attempt to reach out to Dana again as she is right now the only person who can assist me with our issue. Hopefully something can be worked out as Myself, 2 yr old and fiance dont have a bed to sleep in.
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March 2023 by Samantha Kelsch
Awesome salesmanship!! Patient, understanding, and not afraid to give you a good deal!! Thank you Russ for my new mattress! I can’t wait to have a great night sleep!
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March 2023 by Nilsa Arce
The sales person Russ at 1043 S Rainbow Blvd is a very nice person from the greeting at the door to the final sale. I told him what I was looking for and he took me to the mattres that I needed and bought. I would definitely recommend Best Mattress to all my friends and family.
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March 2023 by Brian F.
I just bought a hybrid purple queen mattress from here. Derek the sales guy was very helpful, and was able to put a deposit easily. Delivery was on time and very professional too. Highly recommended!!!
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February 2023 by Juliann Best
Dave and Russ were knowledgeable about the mattresses in the store and how they are made. It was my first time buying a mattress and it couldn't have been better. I only want to work with Dave and Russ for my mattress needs. It was the best experience.
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February 2023 by Lucille Boulay
Excellent services and prices. I would highly recommend. Russ took great care of us.