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July 2023 by Google user
We walked into Best Mattress yesterday and were helped by Erika and Kevin. They have been extremely helpful with finding my husband and I the best option for both of us. They have been super knowledgeable and nice about it. They weren't pushy like a lot of other sales people we deal with at other stores. They are also super accommodating for incomes and budgets. Totally recommend talking to them here.
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April 2023 by Sarah McIntosh
I recently just got my first apartment and was in need of my first mattress. I was referred here from my boss who got me in contact with Kevin and Al who were both outstanding in this experience from the moment I stepped in to the moment I walked out. Al was incredibly knowledgeable, kind and thorough throughout the entire experience and I would absolutely recommend him and Best Mattress to anyone looking to buy! Thank you again to you both for everything, you guys are amazing!
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March 2023 by Linda Galluzzo
Haven't purchased the mattress yet, but the customer service we have received from Al at the 7701 Centennial Pkwy location has been great. Will pick out our choice of mattress in the next day or so and can't say enough thus far. Purchased our mattress yesterday and was delivered this a.m. The delivery guys were great. A big shout out to Mgr. Kevin and Al and Erika….you all are the best….of course, Best Mattress!
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March 2023 by HiDefRodeo
We were helped personally by Kevin, the store manager. He took the time to visit with us to understand our needs. He helped us find the perfect mattress and made the process so easy.
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February 2023 by Trina Diliberto
We have been to this store a couple of times now. We really enjoyed working with Alan. We told him what we wanted and the problems with what we currently had. He gave us a few options and we found an amazing Temperpedic that has the head and foot raise. It was just what we needed. He listened to what our needs were and really helped us find it. I would highly recommend working with him if you are looking for a new mattress!
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February 2023 by jeff bloom
Al did an amazing job of taking his time to explain products and differences. You can tell he listens to you so he can help you get what you want, and doesn't try to oversell something you don't. Great experience, and we got the perfect mattress for us.
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January 2023 by Anne D.
Extremely difficult to deal with. I needed the mattresses delivered to my second home in Las Vegas, they continued to ask for more and more identification, even though they had already charged my credit card !!!! Apparently they had enough info to charge me, but not enough to deliver the mattresses ! I finally was so frustrated that I cancelled the order, but they can't reverse the charges for 10 days. Unbelievable.
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January 2023 by Jacquie M.
I've had my mattress a few years now and am still so happy I made this purchase!! Erika has continued to help me with other purchases at Best Mattress over that time with all my mattress needs. She is thorough and really takes the time to listen and understand what I need, not just to sell me any mattress but the right one for me. Hands down the only person and place I'd trust!
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January 2023 by Marcy C.
I had a great experience with Erika. She really took the time to figure out the best mattress for my needs. She even took the time to get me the best deal she could find for what I wanted. I had a minor issue with my adjustable frame and I called her and she got it fixed immediately. Great experience!!!
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January 2023 by Holly K.
If you need a new mattress Erika at Best Mattress is the person to go see. My hips have been killing me for years and she listened to what my problems were and fitted me with a bed that has helped me feel 1000x better. I can't say enough good things about how she helped and got me a great deal! Go see her!
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January 2023 by Christina B.
I almost never leave a bad review for a business.I needed a mattress ASAP. I walked into this store and there were about four sales people sitting around. The store is extremely small. The main sales guy immediately tried selling me some kind of $5,000 bed without listening to anything I was saying while the other employees just watched. The icing on the cake was when a red-headed saleswoman sitting in the back corner desk stood up and actually started yelling at me from across the store about how I "won't get a mattress any cheaper..." It was very disturbing to say the least.I went back to another store where I bought a mattress in the past, even though it is a further drive from my house (Mattress Firm Aliante on Decatur) and I now have a really nice Stearns and Foster bed.
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January 2023 by Miss Vegas
Love my new Beautyrest! I have had a great experience every time I shop here, it's been 8 years since my last bed and I always get the BEST service here. Hands down! I will not go anywhere else. Any troubleshooting or concerns I just call and someone answers immediately to assist. They are very reasonable, not typical salespeople and Erica is very knowledgeable on all mattress questions. Ask for Erica!!
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December 2022 by Adrien A.
Was shopping for a adjustable base and Sir Alex has provided me the best base that fits my needs. He is very knowledgeable about the products and really friendly but professional! Definitely an asset of their company! See him if you need any mattresses, bases etc!!!
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December 2022 by Michelle Moore
Kevin was so amazing! He was so personable with us, asking our names upon greeting, and calling us by name the whole visit. He asked us questions regarding comfortability and if we had any back pain or concerns.Just a great experience and I’m so happy with our new bed. It is the perfect fit for our needs! Thank you, Kevin! We appreciate you so much!
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November 2022 by Gina Ward
When we need a new bed we only shop Best Mattress! They have great selections, well skilled and knowledgeable sales people, quality bedding, pillows, etc.and to be remembered and treated respectively is an added bonus! We purchased everything we needed today, (Saturday) and will have it delivered on Wednesday! That’s awesome! So if you are in the market for a new bed this is your one stop shop! We are extremely pleased!
