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March 2024 by Tania kovac
This place seems to be a money grab. A customer ahead of me was told they couldn’t help him until the following day because there were “too many codes on their check engine light”.I usually go to discount tire so Im going to compare my experience to that.I pulled it and they didn’t even check the tire pressure. They started asking diagnostic questions. I’m in sales- we call this finding a problem through discovery.When my tire was taken off the vehicle (with out adding air or checking the pressure) my tire was taken away. When it came back it had a leak on the EXACT place they said wouldn’t be able to be patched. Hmm. Then when I went to get a tire, I pulled up the prices and compared them to their website. They only had ONE out of 6 options in stock and it was “one of their better tires”. They would have to “customer order” my cheaper tire. lol.So pretty much this place is just a scam to see what they can get you for. Wish discount tire was opened on Sundays.When I asked for a receipt I caught major attitude from the desk girl. There is zero need to have attitude just because someone is questioning your prices and why there is no tires at a TIRE SHOP.Would never come here again.
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February 2024 by Matthew Sternberg
Helpful and knowledgeable all around. Came in for an emergency tire repair and left with new tires at a reasonable cost because mine were unable to be repaired.Great communication and physically showed me the issues which was good to see. Some places feel like they are hiding something, not this location in any way.Please give them a shot. It felt reasonable to me but the service was top notch!
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February 2024 by Joseph Lopez
I was in and out in under 30 mins for 2 new tires.. young lady behind the counter helped me quicky... For that reason I'll be back
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February 2024 by Yvette Dawson
Recently changed locations from Nellis to Maryland Parkway. Always a satisfied customer.
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January 2024 by Ernesto Vasquez
I just had my car serviced from this Big O and they did a fantastic job. 10/10 recommend.
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January 2024 by donna orosco
Alberto Carr was helpful and I was In The moment of stress and the free air check service was all I needed to get by for today and I was made aware of the prices for the tires with the coupon
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January 2024 by M. Stephen Haynes
Fantastic service at this shop. Amazingly knowledgeable staff. Professional, prompt, courteous, thorough. I'll never go to the dealership again.
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January 2024 by Julio García
Good service
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December 2023 by nalda smith
I took my car to be repaired because my engine light came on and stayed on, and they were supposed to fix another problem because I saw able to pass the smog test. First, they said the car was ready. When i first came in and dropped the car off, they cQuoted me $500.00. Went to pick up my car the price as over $750.00 the engine light was off, and when I drove it about 10 miles the engine light came back on again, i took the car back to the shop a total of 4 times, then they said i had another problem, guess what....i was charged an additional $550.00 . The problem got worse. They did NOT fix the problem and told me to take it to the dealer because they DONT the proper tool to figure out the problem. When. I asked for my money back. The manager told me that they are NOT going to refund me anything. So people be careful, If I were a man, I don't think they would treat me that way.
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December 2023 by Mariah
Amazing staff very friendly did an amazing and fast job getting my tire on for me.
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December 2023 by Sharie Johnson
Although I didn't go there to get my tires the lady was very helpful, told me to come back the next day I stay can go to the warehouse to get a cheap retire then what she was offering me. Definitely will go back just had an emergency to where I needed tires right then that would more afford
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October 2023 by tamika machuca
I must say I will drive across town to get Milo service he’s is the best hands down on mechanic I truly trust to tell me what need to be done when I take my car in to get serviced and Clarence is also amazing thanks for your crew there
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October 2023 by Susan Romero
I was having car trouble so I went to the Big O near my house and I was told I needed a new alternator so they sent me to the Big O on Maryland Parkway. They installed a new alternator unfortunately I ended up having my car towed because they could not figure out why my car would not run with the new alternator. The other garage got my car going but I continued to have issues with my car so I took it to a Ford garage they were able to determine that the issues I had been having was due to the alternator installed at the Big O on Maryland Parkway. I will never recommend this store to anyone and the manager Eric was the worst person I had every dealt with. So now I’m having to pay for a new alternator because of the faulty one installed at the Big O on Maryland Parkway.
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October 2023 by Victoria M
This shop was amazing and were fast on fixing my flat! Terry and Tekiyah were extremely helpful and friendly.
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October 2023 by Devin Ulmer
I will never come back here got oil changed a week passed my car starting smoking from under hood and it had gotten worse to we're the smoke was coming threw my vents so I decided to open hood to see we're the smoke was coming from it was leaking every were from the filter that was not tighten correctly I would of been steaming mad if I had got on the highway and blew my engine cause of loss of engine oil they are not taking there time when it comes to your car
