-
March 2024 by Mr. Floors
Big O Tires on Rainbow they're service is amazing. The employees are very friendly and knowledgeable and their service was great!!! ?Everything was explained in terms I could understand and the employees make you feel very comfortable since they are super friendly and have excellent customer service. I recommend coming here.
-
February 2024 by Elisa Jimenez
The technician Mark Aponte was amazing from the moment I pulled up and asked for help with replacing two tires and getting an alignment. He was extremely knowledgeable and was able to show me the actual work I needed done in detail without any pressure to buy or get any services. The work was done in a timely manner and I received great communication throughout the entire process.
-
February 2024 by Lo R
The employees are super nice and respectful. You do have to be patient and wait for someone to help you sometimes because they have a lot of cars they are working on in the garage, but the service doesn't take too long to get done. I've been there a couple of times and had to wait at least an hour for them to finish up with my car.
-
February 2024 by Justin Kovacs
Can’t say enough about Randy and his team. Came in with an issue caused by a different place, and they checked it out and took care of me with no charge. I’ll be taking my car here from now on. Thank you so much, guys!
-
February 2024 by Vanessa Williams
The only place I go for my car care needs. Service is fast and friendly.
-
January 2024 by Daniel Gomez
Mr.. Brett and his staff were very helpful and professional with helping me fix my flat tire. I would definitely recommend this location for your vehicles needs.
-
January 2024 by Noelani Matagolai
Great team!! Took care of my car and super cool staff! Shout out to Luis jr! Highly recommend
-
January 2024 by Michael LeBlanc
I highly recommend Big O Tires and this location specifically for the helpful service Brett Rayhill and the mechanic Stevie Marenko, not only tire service but all of your mechanic needs. Their service was friendly, thorough and reliable. Nice to find a mechanic you feel you can rely on for all your auto needs.
-
December 2023 by Nicole Mora
Stevie was so incredibly helpful, nice & efficient. Helped with a lot more than what the initial issue was. So grateful for her help.
-
December 2023 by Henry Block
Had a leak in a tire valve stem. They were closing but were able to get me in right away. Everyone was friendly. Got it done in 15 minutes
-
October 2023 by Adam Holm
More safety failures. Paid close to $60 for just a tire rotation, no balance. They didn't adjust the tire pressure from front to rear. This was on a near 5 ton vehicle so tire pressure really matters. I had to inflate the tires on my own on my morning commute the next day.
-
October 2023 by Jonathan M
Employee does not know how to listen. Brought my girlfriend son in to get brake done and other engine repair I told him to only take 500 from my credit card. The rest was to be taken from my sister in card. Instead this incompetent person took the whole 1900 out of my card. This has caused a lot of inconvenience for me. I hope they do better engine repair then there customer service.
-
October 2023 by Tallen Robertson
I could go on and on and gush, but I’m not that good at thumb typing. I’ll just say that I had the best experience at the Big O Tires on S Rainbow that I have EVER had getting my oil changed, tires rotated, and everything else checked out.The manager, Mark A., was, simply, the best! There were many customers there in the day I went, but because of the professionalism and work ethic of the whole crew, the time passed quickly and pleasantly. And there were no “gottchas” with me or any of the other customers there at the same time.
-
October 2023 by marcel labao
Is it possible to rate 0 stars?Came in on Saturday to replace a single tire. Called ahead to verify tire was in stock. Arrived for install @ 330pm. Sat in office for over 2 hours waiting, only to be told that the tire originally quoted was not in inventory. Waited til closing to install what tire they did have (expensive), only to find out that that tire was also not in stock.Manager promised to have the correct tire for me by noon on Tuesday. Spoke with him Tuesday morning verifying the tire was ordered and would be there by afternoon. I arrived at the shop to pick up my tire, only to discover the manager ordered the wrong tire at double the price.I’m currently at a loss for words. I now need to extend my rental. I’m at my mental limit. Not sure I can keep my composure when I finally go back after they correct their situation.
-
October 2023 by NA NA
Today I had an appointment at 11:00 for an oil change. New location for me since I moved, my first time here. Horrible first impression. I walked in about 5 min till 11, an older man (employee) was standing behind the counter swiping something with his finger on the phone, it looked from my angle like face book or tic tock, bunch of posts. Anyways, I stood in front of him for a few seconds and he never stopped swiping, never looked up at me. I eventually said “good morning!”, he looked at me, then looked at his phone again and asked “how can I help you?” … and continued swiping. I did not say anything, waited till he will get off of his phone, but he never did. He kept swiping his finger on his phone and asked me again without even looking at me this time “so what is that you need?” … I continued waiting till he will get off of his phone and it took him another goo 10-15 seconds till he looked at me again, looked at his phone again and finaly got off of his phone. I thought we finally can do business now, and told him I am here for an oil change & I have an appointment at 11. Well, full synthetic oil change is advertised as $49.99, after adding 2 more quarts to original 5 or 6 they provide for that price, my price got doubled and a guy told me it’s almost $99. I stayed, said ok, fine. Even if I did not feel it was fine. I asked how long it’s gonna take to change oil and he said it will be about an our or a bit over an hour job. I told him I’ll be waiting in there. Their “waiting” are is horrible, few broken & ripped chairs, a tv and soda machine where you have to pay for drinks. Well, as I was driving up to that place for my appointment I saw it’s not busy, there was only 1 vehicle inside the shop. Anyways 30 min later my vehicle was still sitting in front of the shop where I left it. I eventually called it off, told them just to give me my keys back and I left. Went to another place, different business
