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February 2024 by Gera Martinez
DON'T BUY THIS PHONE . I hope you guys find my review helpful for your next purchase. I purchased a Celero 5-plus phone around 1 month ago and this phone have a lot of issues. The internet is terrible. I have no access to my voice-mail. The calls drop as I'm talking to someone. People call me and phone doesn't ring. I went to the store to solve this problem . All they did was to updated and it worked fine for two weeks . But the problem start all over again. I also called the 800 number support and same thing . They did the same thing just update the phone. Instead of wasting my time and gas and going to the store and making phones calls. It will be better to replace the phone and problem solved, but they just continue to turn it off update and go , May be I'm the only who complaints about this phone. Well this is my personal review . As a value customer supporting this businesses . DON'T BUY THIS PHONE.
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November 2023 by Nick Miller
I lost my phone so I came in a gave 100 on a new one and wanted to transfer my number so the lady said she can do it then when I get my phone she says there's a glitch in the system and will take 3 or 4 hours and my phone will be on THAT WAS 4 DAYS AGO SMH THIS BOOST PLACE IS TRASH AND THEY WON'T HELP so It wasn't a glitch and she lied then told me my sim card needs to be updated by boost and can take 24 hours it's been 4days
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August 2023 by Gera Martin
I hope you guys find my review helpful for your next purchase. I purchased a Celero 5-plus phone around 1 month ago and this phone have a lot of issues. The internet is terrible. I have no access to my voice-mail. The calls drop as I'm talking to someone. People call me and phone doesn't ring. I went to the store to solve this problem . All they did was to updated and it worked fine for two weeks . But the problem start all over again. I also called the 800 number support and same thing . They did the same thing just update the phone. Instead of wasting my time and gas and going to the store and making phones calls. It will be better to replace the phone and problem solved, but they just continue to turn it off update and go , May be I'm the only who complaints about this phone. Well this is my personal review . As a value customer supporting this businesses . DON'T BUY THIS PHONE.
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August 2023 by Michelle Acevedo
Worst customer service ever would never come back to this location on Decatur and lake mead
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July 2023 by Jack Alexander
Looking for home internet don't like cox can you help me today
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January 2023 by Enrgi
Jeannette was very professional and gave great customer service and is great at getting you to look into different deals for boost mobile. Cute girl too.
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December 2022 by Esekia Taalo
We had stopped by the boost mobile store on rainbow and flamingo and online it said it was opened at 10am and we were their around 10:30am and it was still closed thankfully their was another boost mobile store not to far on Decatur and Twain which was open. Customer service was great, Lora helped with everything that we needed and much more. Very thankful for her hospitality and great customer service.
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December 2022 by Ar Kilam
Rosie was very professional and helpful and able to answer all of my questions. She has a positive attitude and was very patient and helped me find the perfect phone for me. I recommend this store and asking for her!
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December 2022 by TeNisha Gaines
Awesome staff Rosy really helped me out big time really appreciated her fast service as well thank you
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December 2022 by Viktoria Trombley
Laura was very helpful with my problem and got me all set she was also extremely friendly 5 stars for sure...
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November 2022 by Sandra Ortiz
Laura is the best Costumer Service and she take care of our needsThank you Laura
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October 2022 by Brian Holmes
Great staff. Been a couple of times and the ladies there are always super friendly and very helpful
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October 2022 by Harvey Selters
Laura gave us incredible service, she was very eager to help, was very knowledgeable and she called around until a new phone was located & was held for us to purchase. We had just come from another store, where we were rudely told our issue couldn't be resolved, to call the insurance, & that they would handle whatever was wrong. Laura saved the account, as we were ready to cancel our service & go with another vendor!
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September 2022 by Aurdronna Taylor
Today at boost mobile was great they helped get service they’re friendly and kind I recommend this location if you want to leave satisfied
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September 2022 by Guy Shigemasa
My experience was wonderful in store because Rosy and jannet were really helpful and was the best service .
