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March 2024 by David Hickman
Marta was helpful and delightful. She solved both my issues quickly.
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January 2024 by Cookierus 22
The store looked clean and organized. It also smelled amazing
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January 2024 by Raquel Campos
My husband and I went and were helped by Jenniffer F. & when I tell you her service is amazing I mean it! She goes above and beyond and helped us with everything we needed. Answered all our questions and made sure we were well taken care of. I had gone to a different boost and immediately regretted it because I did not get the same service as to when Jenniffer did ♥️ recommend this store and especially with her!
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January 2024 by Antonette Lore
Omg You Guys Have Such An Amazing Staff!!! Jennifer Was So Helpful So Amazing And Was Open To Answer Any Questions I Had !! When I Say Buying A Phone From Her Made My Life So Much Easier She Got Down To The PacificIt’s Really Hard Trying To Find A Great Phone For My Everyday Use But Jennifer Made Sure To Get Me Such The Phone I Need On A Great Plan & Explain Everything Thank You So Much Your Awesome She’s Such A Genuine Person !! If You Come Here Ask For Jennifer She’s Really Good At What She’s Does
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January 2024 by Mary
I am very happy with Jennifer I really appreciated all her help transferring my stuff over ?
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October 2023 by Ilse Somarriba
Store is under new management & new employees working the location ??????Don’t be afraid to stop ? by the store for any cell phone needs such as your boost mobile account, or even setting up new service, or purchasing a phone. NEW superfast 5G post paid service Boost Infinite offering unlimited everything for $25 has launched ?.Straight up internet powered by Cox is also offered here ??Get home internet cell phone & accessories all in one, here at this location! Employees also speak Spanish. Hablan español.No ID? No problem! Lots of good deals for the low.??
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October 2023 by Osmani Perez
Fantastic customer service? ilse is very knowledgeable and friendly. Boost has a lot of cool promotions and sales on phones. Store is clean and organized.
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October 2023 by paulina odell
Was a little panicked not having my phone but this young lady saved the day ,my job ,ect had a great experience at boost store at jones and chyanne will always go there to see marta she rocks!!!!!
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September 2023 by Bernice Young
Above and beyond service. Martha, customer service skills are impeccable, and she such a multi Tasker, with everyone she helped left happy and pleased. I really appreciate her so much.
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September 2023 by Barbie P
I couldn't decide between Boost and Cricket (next door). I liked the deals at both locations, but I optimally made my choice with Boost because of the service. Marta was professional, friendly and knowledgeable. Loved the warm greeting as soon as I came in and felt welcomed. She answered all my questions and made me feel comfortable to ask questions with no pressure. I would definitely recommend Boost.
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June 2023 by Montrese Hope
They have the most CLUELESS service rep. Shawna talks TOO MUCH complaints TOO MUCH and then screws up BADLY leaving the customer to deal with no service or just giving BAD information!!! Shawna needs RETRAINING on how BOOST service works. You've lost a customer..#dobetter #learnbetter
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March 2023 by Bev
I've had boost service for quite sometime it was great until the towers went out and then I lost my service my phone I could not get in touch with them I could not pay my bill I have not seen an email from them or anything trying to help me resolve this issue and I'm still without a phone and all my verifications come to that phone I am disabled and have such awful time....I still cannot get in touch with anyone I went to the stores are closed and locked up I'm in Las Vegas and I am at a total loss
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April 2022 by Katie Kramer
Scammers. Went in to get my sim card and updated network because of the 3g network and it is supposed to be free. They told me lg phones are going obsolete and i needed to upgrade my phone which was going to be over 100 dollars. I call boost mobile and they said my phone IS compatable and all I need is a new sim card. Just like I thought. So they were trying to hustle money out of me and be dishonest about it. Do not go here. Bunch of jokes.Edit: My phone is compatable and I did not need to upgrade. I talked to Boost mobile and they said my phone was perfectly fine and I don't need a new one. So no, your workers were not honest and tried to scam me.
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February 2022 by Jay Duran
You guys really need to hire Better qualified people because the chunky guy henry you have there working now is very rude disrespectful and highly incompetent doesn't know anything and when asked a question or questions he acts dumbfounded and clueless all he says is call the number or it's an online thing we only cell phones WHATTT!! I've been in customer service for 20+ years and as a general manager for a company if I had employees like that they would not work for me anymore. You can tell he has not a care in the world so maybe instead of being lazy he should figure out what the answer is or get more training because he clearly knows nothing and that's pretty sad
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February 2022 by MICHAEL THORPE
FOUR stores. All said they were open sunday. Only one with a sign that said they werent open sunday due to shortages. All others closed before closing time. Either put up some sort of sign like the one store did or change the hours.
