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February 2024 by Michael Paquette
Great selection and quality. Prices are reasonable for the quality you're getting.
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January 2024 by Ryan Nolan
Came and got 7 pairs of pants, what they didn't have in stock the helpful ladies at the front ordered for me. Out of all the Boot Barns I've been to this one probably has the most FR in store. I will definitely be back in the future.
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January 2024 by Lee D.
Duplicate review, 1 of 2. Quality/Quantity - Shopping for a new pair of boots. I am really picky and still haven't found that perfect pair... Well, I did find it on one of our trips, in Texas, but I was just too lazy to carry it back. It might have been a mistake on my part. Atmosphere - HUGE locations, yes locations. They have both the "Work Boot Barn" and the regular Boot Barn here. The regular brand carries fashionable boots and serves the cowboy, ranch person, rodeo person, also the avid outdoorsman, thrill seeker, hunters, and fishermens.. Also available at both locations - Western wear, fashion, outdoor gear, etc. Service - Both locations have an amazing service program. We were greeted often, from almost all the employees. And we were asked several times if we needed help, etc. Price - Reasonable priced. The boots I'm looking at range from $300 to $1000+. Owner Comment - Congrats on your success since 1978.
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January 2024 by louis correa
Great prices and a lot of inventory
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January 2024 by dennis stewart
An amazen place to get all you're western wear. The staff is absolutely amazen and welcome ya from the time ya walk in. Got my hat reshaped today and he did an amzen job. Looks brand new again. Store is packed full of everything ya need for your country lifestyle.
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January 2024 by Rafael Marin
Great selection of products, a little pricey
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January 2024 by Zachary Abramowski
It's not a barn
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January 2024 by Jennifer Wolf
Thanks Tamara, AKA Barbie, wore my pink boots yesterday here in encino, oh and I forgot about the cool cowboy hat my son's friend made....perfect!
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December 2023 by G. Eric Heki Jr. (EHeki81)
Really gone down hill. Had to ask for help instead of finding anything. Boot bucks used to last a year, then 6 months now only 90 days. I spend a lot of money on boots but now every 90 days. Come on this isn't a store anybody goes to every 90 days to buy clothes.
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November 2023 by Tom D.
One of the finest Western clothing & boot stores I've ever been in. The clothing, boot and cowboy hat selection was one of the largest I've ever seen. all the associates were extremely knowledgeable and helpful in my selection process. I'll definitely be back.
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September 2023 by Traveler U.
WORST customer service! No one greeted me. I was ready to spend $600 on boots and jeans but when I asked for assistance on grabbing another size the old women looked me up and down and said "uhh, no. If you didn't see your size that's all we have" I walked over and grabbed the size I was looking for. They followed me around the store as if I was about to steal! And the only reason I can think of, is because I'm TAN with tattoos! I've NEVER been treated like that before! Disgusting place! I always shop at the BB in New Mexico and have NEVER been treated like that. If you're Spanish or brown I suggest you don't go in there because you'll be followed around like a common thief!
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September 2023 by ash l.
Good selection of boots of course. Clothing and everything else they sold used to be great! good quality but over the years..probably when they sold they must have started buything from china...quality went straight into the toilet ..as did many other places. They are good for hats..buying and usually have a good shaper in there.
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August 2023 by Scott Matthews
Priscilla and Meribel provided EXCELLENT service! I went in to "look" and Meribel provided such great service that I bought a set of work boots. I am advising everyone at my company (350+) to get their gear from THIS place!!!
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August 2023 by Katie Lynn
Definitely a regular when it comes to shopping at boot barn. Love the large selection and the service was friendly and very helpful. :)
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August 2023 by Nadia Cornett Lomprey
Nice guy at the counter with a big cowboy hat. Very helpful. Nice store with allot of work attire. Shoes included.