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January 2024 by Google user
Boot Barn at Downtown Summerlin is fabulous. Large selection for everyone on boots and apparel. Friendly and helpful staff make shopping easy and fun. The jackets are fab and various types of boots. Sales are off the charts and they offer military discount. Love shopping here.
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December 2023 by Mr. Oi
Great service helped me with my boot issues the under 30 warranty and suggested boot oil for longer lastingBoots are terrific
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December 2023 by Noel Z Wiseman
Really good store. Bought pairs of jeans and boots. Great customer service as well.
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December 2023 by Lara F.
Anthony was incredibly rude. He said that he was the manager but conducted himself like a child and was borderline verbally abusive. Yesterday, a very kind seasonal employee helped me purchase 4 pair of pants, a suit jacket, and button down shirt for my husband. My husband was unhappy with 2 of the pants and the button down. Wranglers were on sale, buy two get one free. He chose to return two of the three pair of wranglers. Apparently, the pair that we got for free yesterday was not supposed to be part of the sale, but they sold them to us as part of the sale anyway. That was one of the pairs that we needed to return. We picked out two pair of pants that were part of the sale. So, in a nutshell, we were simply exchanging two pair of jeans and returning the shirt. Anthony, did not want to exchange the pair of pants that were not supposed to be part of the sale. I tried to explain to him several times that returning the jeans that were not supposed to be part of the sale, still resulted in us buying three pair of jeans that were actually part of the sale. Anthony told me that he knew how to count and I was rude for continuing to try to explain. I'll do my best to not return to the store as this is not the first time I've heard negative things about customer service at the location.
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December 2023 by Nicole Nelson
Alexis was an absolute treat. She helped me more than once and her energy was so nice to be around! I love this store regardless but she made it even better
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December 2023 by Libby Loo
Very friendly and helpful staff. Great selection of items.
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November 2023 by Stephanie R.
Came in here with my boyfriend an hour before closing & was harassed/pestered by an extremely rude sales associate with poor social awareness. Was standing over our head & poking fun while making sly remarks at us, completely oblivious to the fact that we are trying to end the forced banter. By far the worst location in vegas. He was a younger kid with blonde hair, possibly autistic. Nonetheless we will never be going here again.
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November 2023 by Monique W.
I've always wanted to go to the Boot Barn, and I had finally had a chance to go on a Friday evening! My husband and I were out holiday shopping. After stopping inside Trader Joe's, we decided to make an extra stop to the Boot Barn. This location is next to Downtown Summerlin, off of the 215/Sahara exit. There is ample amount of parking available. As soon as you walk inside the store, you'll be presented with a wide range of apparel from hats, jeans, shirts, pants, and so much more! Towards the end of the store, all of the boots are arranged on the wall and aisles, from Boot sizes. The Boot Barn opened their first store in 1978 and has become one of the largest western and work wear retailer in the US. I typically like the Boot cut jeans, and the Boot Barn had a wide range of jeans, mostly bell bottom and boot cut. There were several jeans that had decor, such as tassels, included in the designs! You could easily spend hours looking at all of the different boots inside the Boot Barn! I thought a lot of their boots with the Rhinestones looked beautiful! Some of their other boot designs had fringes! The team at this Boot Barn location is fantastic! We had several team members come up to us and ask if we needed any help! This was my first time going to a Boot Barn, and it won't be my last!
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November 2023 by Jennifer Hartzler
I love everything about this place! From the country music playing to the clothes, hats, boots & jewelry! Boot, Boots, Boots.... SO many boots. Its a good thing my hubby was there, or I would have bought the whole damn store. I ended up with a cute pair of Dan Post boots and my hubby found some nice shirts. Wish this store was up in Canada!
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October 2023 by Matthew B Beare
Nice selection to choose from. Good deals
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October 2023 by Wes D
Excellent customer service, did a great job reshaping my two hats
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September 2023 by Art Sanabria
I Was there before Anthony and Shannon are cool. They know their cowboy ? hats.
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September 2023 by Wayne G.
I will say this boot barn has the most awful service I have ever experienced! I have spent tens of thousands of dollars at their stores and I always buy the same size brand and style or python 300 dollar boots! This pair didn't fit too small and the nightmare I experienced to try to get an exchange was beyond comprehension! Fire this entire staff and manager sadly that's typical low life loser Las Vegas employees!
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August 2023 by Jen F.
Amazing selection of boots and clothes and the best customer service I've experienced at any store in Vegas. Every person working asked if we needed help with any help. Thank you and will definately come again!
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April 2023 by K H
Wonderful store. Cute clothes and boots. Nice atmosphere & helpful employees.
