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September 2023 by Kimberly F
While I am a Brighton all things lover, I wanted something unique for my bestie and her 60th! I walked the plaza, in and out of stores, and then thought I need to go to Brighton. I arrived and was immediately greeted by employees and advised them I just want to browse. I was left alone to do just that. After about 30 minutes and going back and forth, I found the "Lady Liberty Necklace"! What a perfect gift for my friend who is also an immigrant, who loves this country as much as I do and who has acquired her doctorate of Education. I presented it to her at dinner with friends and she was speechless. The medallion was weighty, like a Roman coin, the detail and wording not only symbolic, but moving. It fit her perfectly and she removed her present necklace at the table and replaced it with the Brighton Lady Liberty. I smiled with joy and delight at her obvious love of this beautiful piece of jewelry. The employee Nadia had wrapped it delicately, provided the gift receipt and made this gift not only wonderful for the recipient but for the giver also.Of course I had to buy myself some beautiful sunglasses too and love the contemporary stylish look combined with the quality of Brighton. A definite win....win.
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April 2023 by Carmen Hayes
Beautiful jewlery! Love to get gifts here
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January 2023 by Jasmine Gabi Ruiz
Hannah helped me with a phone order and was extremely helpful and very pleasant to work with!Thank you!
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January 2023 by Jeannine Compton
Super helpful. Offered us a special gift even!
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November 2022 by Kristen Velasquez
Great service
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September 2022 by Patricia Winkle
Pleasant staffLovely itemsAlways helpful finding items when out of stock
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May 2022 by Sue Longson
I am an official Brightonista! I love their jewelry and their purses and pretty much everything in the store! They are of the utmost quality and absolutely beautiful!
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May 2022 by Nick Boskovich
My wife's favorite place to shop. She just loves their stuff.
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June 2021 by Jeff Grill
The wife loves to spend my money here.
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May 2021 by Karen Maso
Very nice and friendly place. Reasonable prices.
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March 2021 by Cathy L.
I have spent a lot of money here for myself, gifts, and my husband has also bought me several gifts from this location. My husband dropped of an item which broke and was within the year warranty period on January 20, 2021. After 6 weeks, I had not received a call that my piece has been repaired and ready. I called, and they said it is currently taking 6 to 8 weeks, but they do have a record of my piece being sent out for repair to California. Last week, I called, as I still had not received anything, and was told that the repair dept is only open and operating 2 days per week, but my piece should be there by last Monday or Tuesday. Needless to say, I called today, and after 3 phone calls I was told by the manager that they could not find my piece, they do not have the repair slip, and it is not recorded in their repair log. They asked me kept my "pink" repair slip. I looked, and could not find it,, therefore she said without that there isn't much they could do. I looked, and found a yellow Brighton slip which was the repair for my piece. So I told her, I found a yellow slip, she didn't apologize for telling me to look for the wrong color slip, because she said they only would keep the white slip, and they do not have anything. I looked at the slip, and it clearly states, that white goes to the repair shop, the pink stays with the store, and the yellow goes to the customer. That is the reason they didn't have the white slip. She asked me to read the name of the person, and I couldn't make out the handwriting, and I said it looked like Kimberly, she said they do not have a Kimberly, so I said the only other thing is that the first letter could be an R or a K. She said she would look into this and get back to me. I told her I was not happy with the customer service I was getting from her, and she said she was sorry I felt that way. I asked to speak to a manger, and she said she was the manager. She was rude, uncaring, and not at all concerned.
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June 2020 by Denise Rosettani
AWESOME AS ALWAYS BETTER QUALITY AND PRICE THAN PANDORA OOOOOPS DID I SAY THAT OUT LOUD SMILE
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June 2020 by Debby Wise
Very nice and pricey.
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June 2020 by Greg Swafford
Cool stuff!
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June 2019 by Catherine Cowley-Webb
Tenaya was lovely, very knowledgeable and patient. We ended up purchasing more that we had planned!
