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February 2024 by Sylvia
I hope a Chinese store clerk with long curly hair can contact me.Because I got the wrong bag I purchased from your store on 1/27....
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January 2024 by David W
The line management sucks at this location. They are not only short-handed, but also let anybody cut in the line let. Their fitting rooms were closed at the time of the visit.
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January 2024 by Nick P
Burberry is Burberry. Not sure what else to say.
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January 2024 by rajesh singh
Huge verity Great price
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December 2023 by Michael Henry
Visiting from Virginia. Was followed around this evening by Momo Zhao from one area to another. She made us feel very uncomfortable. I’m a retired 26 year veteran and deserve better. Made us feel like we were going to steal something. Terrible service!
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November 2023 by Alex Messi
When I purchased the windbreaker I needed in the store, the clerk actually brought my clothes in the wrong size. I only discovered this a few months later when I was getting ready to get dressed and go out. After calling them After getting no results, I advise everyone not to shop here.
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November 2023 by Martin Guaglione
Sadly this outlet store has terrible service and waiting in line outside to get in is a waste. They are understaffed and the store is virtually empty inside, even with a queue outside. Employees are rude. Just buy retail...Burberry retail-- not outlet-- quality is better and you don't get treated like trash.
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September 2023 by Zach Stanczak
Haha. This place tries to be upscale by making people stand in line and making it feel "exclusive"...it is still an outlet store. Just because the service sucks and the employees don't smile, doesn't mean you are selling quality.
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August 2023 by Justin Taylor
Great staff I just can’t afford it
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July 2023 by Taj Jones
It's 110 degrees outside, and they are making people wait outside in the heat with no customers in the store and no employees at the entrance? Are you kidding me? They treat their customers like this and think we'll still be their customers? No, thank you. Next.
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July 2023 by Alma Gonzalez
We had to wait in line while no customers where inside. We made eye contact with a couple of the workers. This is so sad that we are willing to spend money on something so over priced, but yet the workers judge you by your looks.
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June 2023 by Anthony Soyao
We were in line to get in and there were only few of us in the line. We were waiting for 20 mins in line and there only a couple of customers inside. We were second in line and 3 groups of people when out and nobody was taking care of us. All of the sales people were either on the phone or just simply standing. We called the attention of one of them. He told us with an attitude to wait until we were called. Terrible store for Burberry brand.
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March 2023 by Lisa
These employees Take. Their. Time.Store consistently opens late because they're "having a meeting." The store could be empty and it's hard to get any help no matter how much you want to spend. Used to be good to shop here. Has really gone downhill.
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February 2023 by Ho-Jun Lee
Stood in line for 20 mins. No one inside. All employee stands for nothing.
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February 2023 by Nadia Bouhyaoui
horrible, 4 or 5 references in the bags, 4 references in the clothes and in the end after buying an $850 jacket I just saw that this jacket was made in China. unacceptable for a so-called luxury product of this brand