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February 2024 by Mad Bitch
The woman working at noon today could not have been more unpleasant. Asking for extra napkins will cause her to accuse you of harassing her. The rude comment that people don’t know how to use the kiosk… excuse me miserable woman but you work there. It’s literally your job. What you are paid to do. If you can’t have any kindness go work somewhere out of the public’s eye. I feel sorry for people as miserable with life as you are. What a way to live. Won’t be back.
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February 2024 by rlippincott
$10 for a whopper and small fries (no drink). Are you serious?Burger wasn’t even warm enough to melt the cheese.
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February 2024 by Tony Gugliuzza
Drive through meal, first time in a long time. The whopper Jr burgers have changed and are super skimpy now no flavor like they used to taste. What’s happened to BK???Parking: No issues
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January 2024 by G R S.
Well, the food was bad, but that's not a surprise. It's been a long time since I have eaten breakfast at BK and now I remember why. I'm sure they prepared it correctly, so this is more of a criticism to the floundering chefs at Restaurant Brands. My real complaint is that the soda machines weren't mixing correctly. I used the self-service one and both Diet Coke and Coke Zero had no sweetness. I had them pour me one from the drive-thru, and it had the same issue. This is the sign of a restaurant that just doesn't care. Those machines are expensive, and sodas are profitable, so it's asinine that they wouldn't keep tabs on that.
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January 2024 by B Moscoso
The bad news is X day you go and the restaurant is close only drive
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January 2024 by Amberlynn C.
mozzarella sticks were old and completely dry. The cheese was nonexistent. My dogs didn't even want to eat it. I got the spicy chicken sandwich and it tasted like a moth ball. My bf said day crew makes the food better than night crew. Really disappointing when the best thing about your meal is the soda
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January 2024 by ceb
No onion and The Onion
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January 2024 by Sandi Covert
I had the new chicken. Nicely done and tasty. The staff was very friendly and nice.
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January 2024 by lala rodriguez
Just a little pricey.
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December 2023 by Debbie Barry
Alejandro was incredible with helping me with a special diet that I need right now. So patient and kind! Thank you for caring so much about individual. Customer needs! Our party of five all enjoyed our meal, but especially me, with his expertise and sensitivity.
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December 2023 by Vanesssa Thomas
Their drive-through was not answering you could see there's workers inside and they don't close until midnight but yet 15 minutes till closing they're not even trying to come to the window or the intercom and I called the number at the
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December 2023 by tamla middleton
Waited in drive thru for 15 min then I see workers coming out the back door to smoke and talk to a friend when the line is stretched out to the parking lot. Obviously customer service means nothing at the Eastern & Serene Burger King. I will say the young lady at the window was polite but had the wrong order at
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December 2023 by Adam M.
I was torn between giving this location a 1 star or a 2 star. 1.5 stars seems reasonable for me. The biggest issue with this place right off the bat is the service. I observed several employees struggle with providing decent service to multiple customers, including myself. Whenever they would speak they would come off dismissive. Ordered my food, got my food, went home.... And yeah.... Food was just not good. Usually I can find something redeeming from a negative food experience but not this time. The fries were saltier than they usually are(I can deal with some salt, this time it was unbearable), the cheeseburgers were... well.. tasteless, and the cheesy bites I tried out were salty. Burger King has never been ranked SUPER high on my fast food tier list but I'd say this location was among the worst I've ever gone to. All the 1 star reviews really speak for themselves.
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December 2023 by Bree D.
I'm giving 2 stars instead of one because the employees were very nice but could not multi task. I went inside to dine in with my 3 year old son. There were 2 people inside that ordered ahead of me but when more people started coming in and ordering and got their food before me I started to wonder where my order was. I went up to the counter where they don't acknowledge or greet you and I looked up at the screen and it said they were "serving my order" but I was right there and I didn't see them getting my order ready at all. So they finally talked to me and I said my order number was on the screen and disappeared and I still haven't gotten my food so they printed my ticket and had to remake my order. I know for a fact they gave my order to somebody in the drive thru. They were more worried about the drive thru orders which I understand was busy for them but there was literally nobody inside and they had a lot of employees back there so I couldn't understand the mess up. My problem was out of so many employees not one could multi task or help me with my order I was literally sitting there forever waiting for my food.
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December 2023 by Romani Vlogs
3 woman working all leaning in n the counter nothing to do. Doors locked at 5pm saying lobby is closed when the front door says open till 10. I walk to the drive thru window still standing all 3 woman (2 black 1 white). I asked if i can order at the window they told me no with an attitude. Even though they were doing nothing. Solma i think was the girls name who opened the window. She was instructed to tell me i can not order. Thats beyond rude. How are you short staffed when theres 3+ employees working and you have kiosks that you can order at? This was VERY frustrating. And these woman could care less about there job.
