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August 2022 by Tyler Sisson
My husband and I walked in and were met with an eye roll from one of the Associates. What a disrespectful and disappointing experience. Especially given that I knew what I wanted and was ready to walk out with the ring I had my eye on. The individual that ended up helping us was kind and helpful (only reason I am adding a second star). However, I definitely did not want any affiliation with this store after that. I hope that the management of this location ensures experiences like this stop occurring. Quite a few reviews here with a similar theme and it is very disappointing to see.-A long time BVLGARI customer.
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July 2022 by Heidi M.
I 'm in love with Bulgari. Watches, jewelry, handbags, perfumes, sunglasses and more. Classy spot. Staff is super attentive. My husband brought me in this weekend to celebrate my birthday and we picked up the Serpenti Forever medium shoulder bag in white agate metallic karung skin with black nappa leather lining. The snakehead closure in light gold-plated brass embellished with black and white agate enamel scales and black onyx eyes. It's eloquent and beautiful! Staff was awesome! Champagne and chocolate while we checked out. Made in Italy. I personally own six of their handbags and this designer is my favorite! Specifically the Serpenti handbag. The style is classic, stunning and chic. Elevates any outfit, dressy or casual. Shoulder strap has snake effect chain making it perfect for me. Their handbags are in many different colors, styles, shapes and textures. Many with the iconic snakehead clasp/closure. Each with different gem eyes.
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May 2022 by Derrick
Beautiful gem jewelry. Unique design and great value
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April 2022 by Htx Xth
Greaaat customer service. Bvlgari never fails. Doesnt matter which location or city in the US. Even if i didnt get to buy anything.
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March 2022 by Victor Montiel (Sin city live)
Amazing service.Took care of me once I walked in lol
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September 2021 by Milly Milly
(Translated by Google) Love it(Original)Me encanta
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May 2021 by W Chuck Barletta
Bvlgari in the Chrystal shops Las Vegas was a memorable Vegas experience mostly due to the client care advisor, Guadalupe Chamorro. She was stylish, funny, knowledgeable, professional and helpful. She presented everything I wanted to see with true Italian flair. I made the trip to Bvlgari to try out the new line of mens fragrances. She gave me a synopsis of each bottle including a list of ingredients, the intention and mood set by each fragrance... as well as her personal opinion. I boughtTYGAR EAU DE PARFUM among other things Lupe suggested.
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December 2020 by Eduard Davis
One of kind items that stand out.
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November 2020 by Rufus C.
My goodness, I've never dealt with so many IDIOTS in one store as I have at Bvlgari. So rude, uneducated imbeciles form the staff. I had purchased a Bvlgari watch from Saks 5th Ave, which is an authorized Bvlgari dealer, which needed warranty work. I arrived at Bvlgari to get it fixed. I had the stamped, dated warranty card with me along with original proof of purchase. I was denied warranty service because I had bought the watch from Saks. I explained to the sales lady that Bvlgari offers a warranty as long as the item is purchased from an authorized dealer, which Saks is. She refused to honor the warranty because I did not buy directly from Bvlgari. I had to call their main office in NYC who had to explain to the sales lady that my watch was indeed covered under warranty. So I let that very negative experience pass and returned to Bvlgari to get a new crystal on a different watch. I paid the fee and was told I would get a phone call once it was ready to be picked up. When I went to pick up the watch, it still had the same chipped crystal on it. I asked to see the work order and indeed they performed no service. I told them to take it back and replace the crystal. They refused unless I paid again. I explained to them I already paid and I received nothing in return. They said I needed to pay again or they wouldn't replace the crystal. Now this is no longer a simple mistake. It had turned into a case of outright fraud. I again had to contact the corporate office in NYC and they apologized profusely. It is amazingly frustrating to deal with such idiots who are supposed to offer the very best service for the exorbitant prices they charge. Will never again return to Bvlgari.
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October 2020 by Albert Joseph DeMaio
Never been there before
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May 2020 by Guadalupe Chamorro
Mall remains closed UPDATE 5/20/20 but BVLGARI offers Retail to GO and delivery’s & Shipments within USA.
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February 2020 by Teresa T.
For anyone stopping by at this store and willing to buy exceptional pieces, please request for Roberto. He will show you pieces that are not displayed on the floor. His service is exemplary and you will always leave satisfied.
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January 2020 by Susan R.
"Love does not consist of gazing at each other, but in looking outward together in the same direction." Antoine de Saint Exupery Beautiful, esteemed, and highly regarded the quality and craftsmanship that started over a hundred years ago is still present today. The staff are some of the most endearing individuals that will go above and beyond your expectations for service. Founded in Rome, this Italian house makes some of the most exceptional pieces of hand crafted jewelry in the world. Primarily for the stars and those of wealth, glory, and power. Elizabeth Taylor, known for her diamonds, most of her jewelry bliss beauty came from here. All hand crafted just with her in mind. Aspire to inspire is the perfection that one seeks and finds in any purchase made here. Created in Rome, Bulgari is known for its high end decadent jewelry and time pieces. All of their pieces that have been created over the decades are all hand selected with the best raw materials available. It's still one of the only brands that hand sets all their own bijoux's. They see to it that every detail is precisely met in every piece created. Guaranteed. Handbags are timeless beauty; an art piece that makes your heart skip a beat. The handbags are to be hallowed and prized above all. Absolute perfection that is so near to ones heart. Just thinking about their bags makes my heart flutter. The Serpentine collection is my favorite with so many colors to choose from. The variations in size make it a must carry for those of us that just want something elegant and timeless with a gold chain. My mama always maintained the mantra:"Never regret anything that made you smile." With each day, try and make each moment a fresh new beginning. The right time piece can be just what the heart longs for. Right off let's address price; yes it's expense, but not out of reach. The purchase of a time piece here does have its advantages. First off it's going to be a piece that will last forever. It's covered by defect and warranty issues on malfunctions and all those issues. Live your memories, and dream big. I cannot tell you how happy it is wearing my husbands time piece. It's a piece that should be in a museum it's so delicate and beautiful. The staff here helped my husband pick out his time piece; although he is gone; he would wear no other watch brand because of the quality and service we experienced over and over again. Pop the champagne and fill up the glass. For those customers that are on "that" special list they close the store and offer personalized shopping; attendants to dote on your every whim. Having experienced this it's wonderful to feel life truly through the eyes of such wonder. A girl that's ruled by her passions I was drawn to the beauty of the simple elegance each handbag had. I love a delicate flap bag with that simple gold chain that can be worn with anything. Style is cultivated by the wearer and the sheer joy in the exquisite charm of each of their styles of handbags is unsurpassed. When in Roman, do like the Romans. While this saying may be outdated; the refinement of the genuine quality in every piece and aspect of this house is cultivated in abundance. Excellence at its best refinement. A true legacy in the making adorn your arm and fingers with grandeur beyond bliss. Lushness and hauteur in the utmost refinement are what the client will receive when choosing to shop here. Choose to seize the day, live in the now with every moment being epic. Life can be summed up in very few words, minutes, and beautiful moments that we share; why not have accessories that ornamental and sophisticated beyond any compare. You are worth it.
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November 2019 by Doll F.
The product is exquisite, but it was the friendly, knowledgeable service that makes this location the best on the strip. I went to a variety of other stores in the Crystal Center and not only did I love the jewelry, but German was so helpful and kind. He was engaging and kind--rare in many jewelry store employees. So ofteN people are simply looking to push a sale, but not German. He wanted to make sure the item was right for ME. In the end, I chose Bulgari because of its quality and its top notch service.
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November 2019 by Leslie Driggers
Fiancé and I walked into this store to buy our wedding rings. We were told by the person behind the counter that we probably couldn’t afford anything in there. We were disgusted. We walked across the mall to Tiffany and bought our wedding rings there... in cash.
