-
April 2024 by Lydia M.
Today was a great day to be a Vegetarian I went to Cafe Zupas for the first time, it was busy. However the staff were very helpful, nice and friendly. I ordered the Chipotle Chicken Salad minus the chicken with the Cilantro Glaze talking delicious with mixed greens, black beans, grape tomato's, cheese, roasted corn and other yummy vegeggies. I decided on the Combo 1/2 salad & 1/2 soup Tomato Basil which was absolutely delicious, the restaurant is open with chairs, tables and booths. The patrons seem to be enjoying their food, with good music and a nice vibe. Oh, did I mention you received a complimentary chocolate dipped strawberry and bread which was a nice touch. This place will be a go to for lunch or dinner. I enjoyed my meal there.
-
April 2024 by Hannah M.
Been to this location twice so far. It's clean and the service is fast when we've gone. They were passing out samples of their new chicken with orders, so that was nice. I always get the Chipotle salad. It's one of my favorite salads at any restaurant I've been to. The toppings portion sizes are INCREDIBLY small, which is my only complaint. It's like that at all CZ's, but I just try not to watch them spoon the toppings on so I don't get sad and wish I could have 4 scoops of red onion. The managers of the location on Rainbow must be pushing the team to upsell heavily. When I ordered both times, I kept being asked if I wanted to double the protein on my salad. Then at the cashier area, they ask me if I want a dessert, and if I say no, they offer another one. I wish this wasn't a thing. It makes customers feel awkward to have to keep declining offers while stopping in for lunch. My first visit, some of their strawberries had some unfresh parts so I guess it's a struggle at this location to maintain quality of them. On my 2nd visit, they ran out of strawberries so they gave us chocolate dipped oreos instead. I was pretty bummed out, because part of why I'm obsessed with CZ's is that my favorite dessert comes with the meal. :( Lastly, when I wanted to use my $5 off Yelp offer, they said they had never heard of it so it was awkward to stand and wait while they had to figure it out. Overall, not an awful experience, hope it's better in the future.
-
April 2024 by Mekonnen B.
The customer service at this zupas is AMAZING!!!! There is one employee named adeline and she is so nice and has great customer service. She abides by buisness policy by not accepting cash tips. The only thing i dislike is that they dont accept cash tips. PLEASE CHANGE THAT!!!!! This place will do everything they can to get your order right.
-
April 2024 by Kevin H
Great Staff! They were all very friendly and welcoming! Much appreciated... food was on point. Highly recommend this location!!
-
April 2024 by fire alarms and tornado sirens
Zupaz is my go to restaurant!
-
April 2024 by Liza P
Amanda and the rest of the staff behind the counter when I arrived today, Saturday around 4:30 PM, were all very informative and pleasant. I have been coming to Cafe Zupas’s on and off over the years as sometimes I was turned off by the pricing or other factors, but I might become a regular customer again after witnessing the service of all these employees today. ?
-
April 2024 by Mirit A.
The food is good, but there is nothing more irritating than bad service. I'm not going to place this blame on the staff, but rather on their administration. If you're going to make an online site for ordering and give me a time when it's ready for pick up, I should not have to wait almost 20 minutes past the time stated for pick up to actually get the order! This is the third time this has happened with Café Zupas at this location. It is not OK. Either get rid of the online ordering or set a time way further than it is now for it to be ready. Just seriously irritating. I can understand 10 minutes delay... But 20 minutes? I actually had to go in there and get it myself. Will not be ordering from here again.
-
April 2024 by M VP
Always a pleasant experience
-
April 2024 by Seiya Taba
Great service and food!
-
April 2024 by Alice Ricard
It was a girl's lunch day and she took me to Zupas, it was good and they made my sandwich the way I asked. I don't eat bread but I ate the bottom half as an alternative. I will go back, pleasantly surprised.
-
March 2024 by Cristiana D.
Ridiculous. I never leave reviews , bad ones at that. For my boyfriend and I to order ahead 15 minutes before arriving just to wait 40 MINUTES after finally getting to the front is wild! In total we waited about an hour and 20 minutes for our food which was 2 sandwiches and 2 soups. I understand things happen and that you can get busy, I work in the food industry myself. But this is beyond ridiculous. They're not prioritizing for the people who are already there and waiting and HAVE BEEN waiting. I usually love this place but this is just awful especially when no real answers are given as to why we aren't getting our food. The fact that people are coming in and ordering and getting their food before us?! We've been here for 40 minutes!! How many people have to ask for a refund at the front before you realize that you're not prioritizing the people who have been stuck waiting while you're getting the people JUST NOW ORDERING their food first. Make it make sense to me.
-
March 2024 by Terri Diaz
They have a Chipotle chicken salad that is so refreshing and their fresh lemonade was great.
-
March 2024 by Kayan Sykes
OMG this was my first time at the place. Visited with my son and everything was amazing. The food was amazing so fresh and my Brisket Sandwich was so delicious. This is my new salad home. The Workers were so nice and patient with me placing my order. I will definitely be back
-
March 2024 by bathory bradshaw
Everything was great, Cafe Zupas Rules Vegas....
-
March 2024 by Suzanne D.
I love that I can create my own salad the way I want so it's always exactly what I'm craving!