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June 2022 by Napoleon B.
A great way to re-use my ink jet cartridges. I have used Cartridge World for the past 8 yrs. The product is always good.
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May 2022 by Jim V.
I have a Dell color laser printer that developed a problem so I searched for businesses that could help me get it fixed. Most of the people I contacted only worked for businesses, so that left me out. I got a call from Angel at Cartridge world and she offered to fix the problem or, if she couldn't, charge me nothing. There were actually 2 problems;, a paper jam error code and a problem where a bunch of toner came off the page it was printed on during the process. She was very up front, and nice to talk to, sounding like she wanted to help, so I took it in under the deal that if she could fix it, it would be $95, and if not, no charge. I presumed she was a technician. Well, she found the seemingly hidden paper jam and cleared it, then ran a bunch of copies. I was elated! When I went to pick it up, she should me some copies that had issues that progressively got better as she ran more. After she ran my card, she told me that the printer may need to be disassembled and cleaned. I commented that I thought that is what she was going to do and she said she couldn't. I was inclined to complain but didn't. She was the most expensive of the three quotes I received, and the farthest away from me, but she was so nice over the phone that I trusted her. It was a mistake. I'm sure that Cartridge World is a good place to get ink cartridges, but they ARE NOT PRINTER REPAIR people, and to indicate they are and only do a minimal job that DIDN'T fix the whole problem. Don't make the mistake I did. If your printer needs repair, don't take it here. You will pay the highest price for the poorest repair. I like Angel and she was a pleasant person to deal with, but I don't feel I got my money's worth because she didn't do anything to fix the problem except run some copies through, and now, I can't get a good color photo print. Overall, I'm very disappointed because I spent $ 95.00 and still have the initial problem I started with. I didn't take it back because she told me after I paid that she didn't have the capability to disassemble and clean the printer, which is what I think it needs. I feel that I was misled as to her abilities until after I handed her my credit card.
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March 2022 by Pat L.
Great place to buy printer cartridges and carry on a conversation with the woman behind the counter. Extremely helpful and full of information about printers and cartridges. Whenever in the area, this is my go to place for cartridges and printers.
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October 2021 by James M.
Knowledgeable and professional service. Angel does it all. Ensures what customer's needs are and tries to meet them. My go to place.
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July 2021 by John Wilen
This store is a gem. The manager Angel is tremendously knowledgeable about printers and cartridges. She spent a ton of time with me and I am forever grateful. She solved my printing problems for a lot less $$$ than I had planned. She will not sell you more than you need nor recommend products she knows aren’t right for your situation. They have a wonderful selection of barely used, fully-tested, warranted printers for sale which come with full toner cartridges. For many, this is going to be a better solution than repairing your old printer or buying very expensive toner/drum assemblies. Do not buy toner on eBay, even if in the original manufacturer’s packaging. It could be 10 or more years old. The toner itself may be fine but other components in the cartridge can and do deteriorate with time and improper storage. (And don’t even think about an inkjet here in Vegas. You know that dry skin, dry lips, dried out bread products problem we have here in the desert? What do you think is happening to your ink?) Thank you Angel, you are awesome!
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November 2020 by myrna hess
5 star. Angel of ink. I would go from store to store to buy ink throughout the valley they were out. I found this store Cartridge World and they have a huge selection of ink and i dont have to disappoint my husband. I am a hero at my house and las vegas kitchen and bath on eastern and silverado. Thank you Cartridge World.
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May 2020 by Linda K.
Took printer in to be checked since it wasn't working and found them very professional and great customer service. While the printer wasn't worth fixing, I would highly recommend them.
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October 2019 by Andrea Pfeil
Can’t say enough good things about Cartridge World! Angel fixed my printer same day! Upon pick up she really took her time to explain not only what went wrong but how to use the features and settings of my printer and the necessary steps to prevent the printer heads from clogging again. For someone like me who is not very tech-savvy this was huge and so appreciated! She also took the time to send me a follow-up text with the prices of the ink refills for my printer. My printer is working better than it was when I first bought it. It’s so rare these days to find someone who is willing to go the extra mile and I really found that at Cartridge World. Thank you so much for going above and beyond!
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October 2019 by Danny A
Highly recommend this place for their customer service. I was even able to bring my printer in for them to help diagnose the problem. If your thinking about buying toner off of Amazon, don't do it. Go to Cartridge World, it will save you a lot of headache as the cheap Amazon toners did not print anywhere near the same as what Cartridge World carries. Learned the hard way that not all toner is the same.
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September 2019 by J Plo
Wonderful store! It was a pleasure to meet Angel, she had a great understanding of my needs and made sure my wife and I felt like her number one priority. I brought in an old non-working inkjet printer, which Angel gladly took to recycle for me. I then informed her we were looking for a laser printer, but had minimal needs. Not a problem, we were shown an inexpensive model around $100. No upselling was even attempted. We felt like we had just bought a $1000 printer the way we were treated! And we were given a nice reusable bag to carry our new printer out! This experience alone was enough to merit a 5 star rating, but wait, there’s more!
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September 2019 by steve schnell
I needed ink for my HP 8630 and had seen this shop several times. First I went to Office Depot cause it is closer. I was not happy with the crew there so I went here. SO HAPPY I DID! Angel ( she really is!) checked my ink and informed me that the black was 1/2 full. I feel anywhere else I went they would have just dumped mine and sold me all new ones. Not Angel!
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September 2019 by Richard Reed
I have been a happy and satisfied customer of Cartridge World on Eastern near Serene for a number of years. Nancy & Angel have consistently gone out of their way to keep my computer and printer running well and to supply my needs efficiently and at an affordable cost. I consider them and this business to be in my personal hall of fame for what they do and how they do it. I recommend Cartridge World @ Eastern to anyone, without reservation. You won't be disappointed.
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September 2019 by Lele Baker
My husband and I went there this morning. Because, we are having problems with the printer. Angel was helping me. She was so kind and patient. It takes her about twenty five minutes of her times. To help me . I also wanted to by a new cartridge. She opens and looks at it . She told me that is still full . I ask her , how much do I owed her ? She looks at me and said nothing. I was so shocked of the honesty , kindness and caring . Even talking about it right now, I am so grateful to running in to people like Angel . Not too often in life , that some one truly care and have compassion to a stranger. Thanks so much for your kindness.you really made my days.because of my husband illness, I rarely have a good day .To me, you are an Angel 😇ðŸ™
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June 2019 by Mona J.
I don't need ink cartridge replacements that often. My Brother Laser Printer indicated that I my toner was low, so I decided to try Cartridge World. You bring in your exhausted cartridge and trade it for a full one. The cost was HALF of what I have paid for a new cartridge! So all this sounds normal, right? Nancy looked into the bag (where I had my empty cartridge) and told me that I had also given her the drum where the cartridge resides in the printer! She caught that! She made sure I had everything I needed to have my printer working efficiently. I highly recommend this company! Thank you! Refill, don't Landfill!
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March 2019 by Shawn H.
Used this location multiple times. Nancy was always helpful in assisting our office during emergencies. They have printers both new and refurbished also.
