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February 2024 by Shelley Merrill
I love the pants I got from there. The gentleman that help me was very nice and helpful
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January 2024 by orangecheesekj
Excellent staff, great selection of all country gear. Cowboy boots are high quality. Men's shirts great selection too
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December 2023 by Anders Hamborg
Excellent service
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December 2023 by Erica Keathley
WOW! Lisa Gibbs the store manager is amazing! I was in the middle of a boot emergency and she was so accommodating and helpful. She saved the day!! In a time where customer service is lacking I am overjoyed to know that I can still call a store and have someone answer to listen and help in a kind and understanding way. Top notch customer service story that I will forever share with others.
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November 2023 by Isabel Solomon
Very disappointed at their management today.Came to the store and picked out a pair of boots that had under the boot the price of $194, and had a tag hanging with an extra "$80 off original price".When i went to buy it they told me that price was wrong the and price on the box was the correct one - $260.Bs. They should have honored the price on the boot and gave me the $80 off on it.I was going to buy a 2nd pair, a bag and some stuff for my daughter. Left the store and didn't spend a cent. Not sure if ill ever go back
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September 2023 by Jay Tay
Amazing customer service. I bought a 20X black gold Resistol. Ibsen patently and perfectly shaped my hat to exactly how I wanted it. Thank you.
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August 2023 by Michael Flores
Wow, this place has a selection of boots! I wish they had more of a selection for women than men but nevertheless good. The help was great and attentive. Their clothes selection is small, but they have western wear for men and women. Go take a look. On the first level of the mall close to the parking garage entry.
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July 2023 by Khadijah Akeem
Shoutout to Lisa!! She sold me some boots yesterday and she just has the kindest spirit!! Bless her <3
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May 2023 by Colin Krabbe
Online ordering is a nightmare. Placed an order, and everything shipped individually from all over the place. It took 4 days for everything to finally ship out. Then when stuff finally arrived, they sent the wrong size, different than the size I ordered. I called, but had to start a claim, print out a form, and ship it back, then follow up again to make sure they sent out the correct size, with no new tracking info, or documentation. Meanwhile, still waiting on a delayed item that never showed, I got emailed that they never sent it and they were canceling the item. Multiple items don't fit, but it's not worth the headache to try and return and pay the return shipping. Don't waist your time...Update: Last item never showed and I received a generic email stating they were canceling the item/order. Waited 10 days, most of the items were wrong, didn't fit, or never showed up. Shop elsewhere
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February 2023 by justin pechan
Deanna, stopped at nothing to help me and my wife find new boots, jeans, hat, shirt, and a belt. Her knowledge showed over and over again.
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February 2023 by Tony McLaughlin
Excellent range and first class customer service - mix of clothing from your serious high quality range of items to more casual wear
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February 2023 by Diana Ruiz
The staff were so awesome..the ladies help me pick out an outfit for Luke Bryan concert
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January 2023 by Bill Trott
Placed an order and it showed it would ship the next day. A week later I finally got an email stating the order shipped and then a little later another stating half my order was cancelled. I understand sometimes there are issues with running out of items but the problem here is they ran my card 4 times, two of them for the wrong amount, and now I have a hold on my account for several hundred dollars that they're telling me will be processed and taken care of in 5-7 days. Not to mention, with the shipping charges for the items I'm still receiving, it's costing me more than I could have went and bought it locally for. I definitely won't be giving them another chance after this but hope they can get it together before others have to go through this.
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December 2022 by kristy Lynn
I ordered a present on 12/10/2022. I waited and called 12/16 and asked if the item has shipped. They said it had not. I asked when it would ship. They said the order is still being processed. This can take up to 8-10 days. Today, 12/21, I call again and ask if my order shipped. This is a Christmas present. I leave tomorrow for Christmas. Today I was told they are out of stock and my ORDER WAS CANCELLED! No one notified me. I HAD NOT IDEA! Now, I have to run out and find a replacement. I will NEVER BOTHER TO BUY ANYTHING FROM THIS COMPANY AGAIN. Waste of time.
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December 2022 by Rohan
Absolutely amazing hats, fair price, good color & material choices. I had a lot of fun shopping there and bought a western hat.
