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March 2025 by Alan Gonzalez
Amazing Experience with Ethan Dong ,was quick,knowledgeable and very helpful open an account for me I definitely recommend it
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March 2025 by Randy Bell
Off hours banking is awful. No access to atm
Inside and drive thru always out order
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February 2025 by Dony McClatchey
Drive Thru ATM not working per usual apparently. 3 service drive thru boxes, I've never seen being used. Why not install more drive thru ATM's instead? It's 2025!
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February 2025 by Alejandro Roque victorio
Terrible service, I do not recommend coming. The manager is friendly but his workers have terrible attention.
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December 2024 by Tony Lucero
It’s been over a year that this location has the only drive ATM broken
The front door access to the ATM inside the branch does not work for The same amount of time…. It’s ridiculous
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October 2024 by Inaia Phoenix
I went in today because I needed help with a wire transfer. Chris helped me right away and took care of everything. Quick and simple.
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September 2024 by Brittni
I went to this bank location because it was the closest to my work. I asked to see a banker to update my information, and the banker told me to stay in line to see a teller. Then the teller told me, I need to see the banker. I waited a few more minutes to see a banker and the banker was just standing there, staring at me until he finally asked what I need help with. And I told him I need to update my information on my card, And he was finally able to help me when I told him that this is what I came for but you told me this to go in line. This wasn't the best experience with this location at all
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June 2024 by Ciara Coleman
ATM always down
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June 2024 by Cici's 24-Hour Mobile Notary LLC
Systems always down
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June 2024 by Harry Nguyen
Whats the point of having the card reader to unlock the door if it doesn't work? On top of that 1 ATM drive through? There are 4 freaking lanes...
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April 2024 by Nick Foggia
Why is your door always locked even when it has been brought up multiple times
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March 2024 by Cyrus992
The ATM often does not work properly 30-50% of the time meaning cash cannot be deposited.
It is frustrating after earning cash finishing my overnight shift, the machine is often down. I fear that his can increase my chances of the cash being lost or stolen. I spoke to their staff members many times, and nothing has gotten resolved. Even called corporate.
There is another Chase branch on Tropicana Avenue about two miles away, but the machine is not available during overnight hours. Perhaps Chase can extend business hours and allow on their apps to let customers know if the ATM service is working.
Thought about closing my account instead. It hasn't been this horrible since I have had the account since 2010.
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February 2024 by M
I called in to ask a few questions and have never experienced such a nice representative over the phone. Katie was extremely helpful and very kind, thank you!
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January 2024 by Karla garcia
Jojo helped me with my transaction today and was super nice I appreciate the great customer service ! ☺️
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November 2023 by Jose Reyes
During the closing times, the door to go inside to the atm never works. And the drive tru is alway busy.Realy socks
