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July 2025 by Dmitri Kazanski
One of the most incompetent branches of Chase:
1) I came to add a beneficiary to my checking account and investment account. After a 30 min appointment they could do former but not latter. Later I learned how do add a beneficiary with just a few clicks.
2) I came to enquire about foreign currency exchange (USD to MXN) they could not even look up the rate for me. As a comparison, Wells Fargo allows you to purchase foreign currency right from the app.
Shame!
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July 2025 by John Sinshack
Has one ATM, is frequently out of service.
Was a shame to lose another nearby location with a drive-thru and second ATM a few years ago. Now our area is clearly underserved.
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May 2025 by Debby Abruzzese
Thank you Ernie for the amazing customer service. You are very kind and helpful !!
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July 2024 by Roni S
Chase does not provide services other than teller transactions in a timely manner any longer. My documents had to be sent to some other department not on site 3 times already with responses taking about a week each time for no good or apparent reason other than ineptitude. I am very disappointed as well as frustrated with the decline in Chase’s performance.
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June 2024 by Jaime Gutierrez
Atm never works
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February 2024 by jimmy
Very good bank
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December 2023 by Carolina Gamboa
I would say this branch is very nice and I haven’t had any bad experiences. I see the same few tellers every time. When they don’t have someone available to do wire transfers, they give me an accurate time to come back and it is done quickly. The lines are never long and they’re very nice. Even after I’m done and just sitting waiting for my Uber, they do check in with me and ask if I have been helped.
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September 2023 by Kenya
This location is closed for good.
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August 2023 by Catherine Hannon
Everyone was very helpful opening account,teller,manager called me to see how everything was.
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January 2023 by Robert Link
On 12/7/2022 I withdrew $800 from chase I then went to Suncoast resort ! One of the hundreds would not take in a slot machine then tried it in multiple machines no good ! finally I went up to the cashier to exchange it and it turned out to be fake !! How does a bank have fake bills ?? of course NO replacement they basically told me MY LOSS ! I think it was an inside job
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December 2022 by bobby link
On 12/7/2022 I withdrew $800 from chase I then went to Suncoast resort ! One of the hundreds would not take in a slot machine then tried it in multiple machines no good ! finally I went up to the cashier to exchange it and it turned out to be fake !! How does a bank have fake bills ?? of course NO replacement they basically told me MY LOSS ! I think it was an inside job
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November 2022 by Ben
Thank you for wasting my time Chase. I guess I’ll drive another 5 miles to go take my money out of my bank.
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October 2022 by Willie Sargent
The worst banking I have ever experienced the two tellers sat morning very very rude told me I didn't have account and I couldn't switch accounts then they found out I was right they never apologize
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September 2022 by Neil Opfer
Service is always fast and friendly!! Thanks!!
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September 2022 by Ben Burkhalter
Thank you for wasting my time Chase. I guess I’ll drive another 5 miles to go take my money out of my bank.
