-
August 2025 by Carmella Honey
this isn't even a bank? it's just an atm with a few people inside. no tellers.
-
May 2025 by Tor Man (LasVegas Divemasters)
Terrible service. Now they stopped answering their phones also..
-
March 2025 by RangeIsHot
My wife has tried multiple times to change her name and address on her chase credit card. These worthless clowns continually fail to do their job. Find a better bank, ANY bank
-
March 2025 by Courtney Harmon
You closed the drive thru while customers were waiting!! Then when asked inside, the rude manager says, the light was not on so it wasn't open---so when it's closes there is a big sign in the window that says closed, this was not up when I got into line but certainly was when I got to the window! Poorly managed and poor customer service!! If I ran my business like this I wouldn't have one, or a job!! Get it together!!
-
February 2025 by Nathan Manwaring
I think most people only leave reviews on banks when they have a bad experience. I had to go in this last week to get a cashiers check and I found the bank super helpful and quick to meet. All of my needs would definitely recommend for future business needs.
-
February 2025 by walter valdez
Totally useless!!
-
December 2024 by Valentino Voles
I love this bank and use it, but I couldn't open an account for my son because the bank employee Rachel Sanchez didn't want to delve into the difficulties of my situation and didn't want to solve my problem. Maybe because it was Friday at 4 o'clock and she was just in a hurry to get home, maybe she was tired, or maybe she's just an indifferent person. Conclusion Chase is a very good bank, but like everywhere else, the quality of service is affected by the employees, there are no tasks that cannot be solved, there is an unwillingness to make more efforts. Good luck in the development of the bank, and Rachel to gain new knowledge.
-
September 2024 by Jess A
Went in w/ an appointment I scheduled online simply because it was close by and available. Reviews aren't the best, but to my surprise, the meeting w/ Rachel S. was not only informative but also some of the best customer service I've received in a while. She was welcoming, kind, and professional. Went in for one thing, but she took the time to answer questions and even inform me on matters that could truly impact my life in a positive way, in regards to programs that are available and banking. Legit came out feeling more hopeful about some things. Thank you!
-
January 2024 by best buy
Gina Lewis is the worst be careful she's talking talking but nothing done. Horrible customer service skills
-
January 2024 by Ben Shtavinski
If you own a business don’t bother with these people, they will spend your time and energy. Branch manager was the worst must be replaced
-
January 2024 by Ben
Horrible incompetence people, wasted a week of my life. They know nothing. Every little thing they need to call another Imbecile. Horrible customer service and management
-
January 2024 by L. Consoli
Convenient location off 215 located in the Sky Pointe shopping center. It is a private client branch with ATM and drive up. Ample parking with handicap access. I made ab appt online which is required. It us a very easy process. Confirmation was made by email and text with text reminders. There was no wait in line. I got there 10 minutes early but my client rep Aaron Garcia was able to help me right away. He was very friendly, professional, knowledgeable, organized, efficient, patient. The other team members were just as friendly, welcoming and attentive. It is a great branch that is comfortable, quiet, organized with excellent customer service.
-
September 2023 by Timothy Plumb
What kind of bank has no cash. It shouldn’t be listed as a bank if they don’t do banking. ?♂️ wasted my time driving here. Re categorize this as a non-banking location or whatever.
-
March 2023 by Ella Brooks
I must be the lucky one because I had a great experience at this branch. I got to the bank about five minutes before it closed, and I had a very wonderful lady assist me with a very important withdrawal. She didn't try to rush me out of the bank and made the transaction process easy and efficient. I was in and out in less than ten minutes. Many thanks for the great customer service.
-
February 2023 by Tyler M.
They suck dude I've waited 3 weeks for my card to arrive and nothing all they siad was to file it lost and order a new one as if I want to wait 3 more weeks
