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December 2023 by Scott Baker
Chase Bank is great, in and out lickity split.
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March 2023 by Square Hatty
ATM is never in working service
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July 2022 by Chris Olson
The location on flamingo and 215, the ATM is out of service most days. Frustrating. Only one ATM inside. Many places have 2. Also the fees they charge.
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June 2022 by Ritesh Sharma
Thank you Ms. Rivera for your help. The Best possible CHASE BANK branch ever!
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March 2022 by Kayla Buys Homes
Out of 3 different Chase locations, Julie at this location was amazing. She was very friendly and helpful, wish all bank tellers were like this!!!
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December 2021 by David P.
Don't get me wrong. I appreciate the bank has a brand. However, this location is the crappy us location of locations. The ATM which is my primary method as I don't wanna go indoors, is barely ever operational. You can't deposit, you can't withdraw, etc. and so on. It's an absolute waste of time to visit this location on a regular basis if you need to withdraw or deposit checks or cash. Just do whatever you can online. Avoid this location at all costs. It happens too often and two consistently for me to be able to depend upon this branch.
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November 2021 by Rick Speizer
With ATM'S available, when u need a live teller...u will not wait very long.Well trained, extra friendly & polite, Chase makes u feel like u are important to the bank, industry leader.
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November 2020 by Always J.
This location lacks customer service! There was customers in line one window open and another employee running around. They never acknowledged the people waiting in line to let them know someone would be with them shortly. We waited 10 mins just to get help.
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July 2020 by Ryan Mendoza
Jim an Advisor who works at this branch contacted me regarding my appointment. He was proactive to just call me so I can just talk on the phone rather than going in. Saved me some time and headache.
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February 2020 by Kristie J.
I got to this bank often since it's closest to me but haven't walked into the building. This review is really for the ATM. The ATM is really fast and high tech which I really like. I do bank with other banks and this is y far the best machine design and prompts. My only problem with it is many times I've come here and either I can't do cash deposits or it has been out of cash to withdraw. This has probably only happened 4 times out of the dozen I've been here but it always seems to happen when I'm in a crunch. I still come here and if it's not working I go somewhere else. That's the good thing about Chase, they are everywhere.
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January 2020 by Ashleen P.
Best drive thru service ever! No wait time and they help you right away. The one on rainbow & 215 arroyo crossing is trash they will take 30 mins just to greet you! From now on this is the only chase bank I will go to if I need to make a big deposit. Thanks again!
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October 2019 by Kate Blackwell
I absolutely have no complaints from this or any other Chase branches in town. We have been well taking care of since 2010 in all of our personal & business matters. Many Thanks to Mr. Garfield & Mrs. Saray, they have treated us very well. I also have been referring my good friends to them! They loved it!
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September 2019 by Heather Johnson
Never go to this branch. They refused to accept $400 in hundred dollar bills in legal US tender. As far as I know no business is allowed to refuse to accept legal US tender. The manager was an old man with an untucked shirt & untidy facial hair that just stood there and stared at me and told me it was a security risk to accept cash from a non customer and he had no answer for me when I asked what risk is it to him to accept legal US tender.
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August 2019 by Dennis D.
Sat in lobby for over 20 minutes only for someone who sat down for two minutes get helped first. It's ok America first credit union had excellent customer service .
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March 2019 by Scott
I opened three accounts here 4-5 years ago and their banker flat out lied to me about the fees I would be paying. Her boss was very disrespectful in handling the situation and they have never been interested in making it right. I have never gotten a respectful call from anyone at this branch. I tell whoever why I’m upset and the last time the person laughed about, “oh those fees.” I’ve never felt any amount of respect from this branch and havemt stepped foot here since.