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August 2025 by American Cornerstone Management Inc
On July 26, I filled my tank and used the car wash here. The machine caused a deep dent and scratches to my car. I reported it immediately, the store manager, Rhonda and Solaman, who were initially dismissive and aggressive, but took my information and photos of the damage (I also took my own).
It’s been three weeks, and despite repeated follow-ups with Solaman (Store Manager), Changiz (District Manager), and customer service, I’ve been ignored or told to call the general line. Multiple messages have gone unanswered. The district manager has also refused to take responsibility, likely a pattern throughout the company.
Avoid this Terrible’s location and others; their leadership is unresponsive and fails to take accountability for damage they cause.
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February 2025 by Dillon Gerdes
Car wash is almost always closed or broken. What a joke.
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December 2024 by Miller, R.
Hit or miss. Depends on who's behind the counter.. from my experience, the night shift guy... based on the last two times I've interacted with him, I would not recommend anyone to come here if that's how the company wishes to represent themselves. Shell provides better customer service.
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June 2024 by Lain Macauley
Car wash scanner doesn’t even work. Useless.
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May 2024 by Vinny Spotleson
Got a car wash and car is somehow dirtier
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September 2023 by Taylor
Wow I'm stuck in this carwash absolutely no one ever here to help me this is bizarre and horrible DO NOT USE THE CARWASH sucks and does not work
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September 2023 by Lisa Hargrave-Martin
Close by
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August 2023 by Charo B.
DO NOT GO HERE!I have been going to this Chevron for 10+ years for gas and car wash. The carwash was always a plus. Nice people and definitely worth the money. Now they have put in automated one, no assistance. Alright. Whatever. Paid at the pump, put my code in and drove forward till the light told me to stop. Nothing!!! I mean Nothing!!I tried a few things to no avail. Tried to call the Chevron to get help cause now Im worried about messing up my car if I try to back out but it rang once and then clicks off. (Fix your fricken phone). So I drove thru. Yep my only way out was to drive thru a none working car wash I just paid $9 for. What a damn joke!!! My anxiety was on overload. Was glad I got thru. Drove straight to a real car wash cause my car was now worse. Please never wash your car here!!!I will never even get gas here again I am so disappointed. What a shame!
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August 2023 by Concerned Citizen
DO.NOT.USE THE CARWASH HERE.My car got caught in carwash here. Used to be a great carwash before Terribles took over. Now awful.Blowing horn, and passengers in back of me went into store to get help. Staff refused to help, saying carwash works. Finally Angie the manager comes out. Useless and clueless. Should be fired.Do not use the carwash here--literally a terrible experience.
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August 2023 by Shaq Cruz
Car wash did not work, was given the runaround this afternoon not a trustworthy gas station Wednesday, July 19, 2023
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August 2023 by rlippincott
Previously the best car wash in town, but they got rid of the hand drying and people that worked here. All automated. In Vegas, without hand drying, your car will have water spots. So stupid. And $7.50 for a pack of gum is just insane. No prices listed on any items except drinks. This Terrible’s previously Chevron has hit rock bottom.
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August 2023 by Shaq
Car wash did not work, was given the runaround this afternoon not a trustworthy gas station Wednesday, July 19, 2023
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June 2023 by Steve Walck
Besides price, its the place I get my fuel. Love chevron
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June 2023 by lloyd garcia
To the person cleaning the restroom at 9am this morning, I hope your day is better, because this morning you were a c_nt for no reason....Have a better day tomorrow..
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May 2023 by Cherry R.
Car wash sucks! There's no one to guide you in and if you don't get in perfectly you hit something almost like a curb!! I paid $13 for a car wash that didn't do a damn thing. Water spots still everywhere on my windows, tires still look dirty! Do not come here for a car wash!!