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January 2024 by Jamal J.
Terrible customer service. Doesn't feel welcoming and staff isn't very helpful or friendly. Won't be going back to that location for sure!!
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December 2023 by Kyle T.
if u wan be da fashion demon ken carson destroy lone opium playboi carti, this right here is perfect for ur needs. #AGC#WTFMBWTFMCWTFMR i love chrome hearts
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November 2023 by Carlos B.
Kristy had a great attitude she provided me some information over the phone after purchase etc and was very helpful.
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October 2023 by YEON
All the staff are very kind and sweet. Even if you don't have anything you're looking for, make sure to ask the staff to find it. They'll find it for us. I bought what I wanted and the staff were so kind, so I was happy
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May 2023 by Jo Coco
Everyone was very nice and helpful. There is more variety here than in other Chrome Hearts store. There is No appointment needed, we waited about 10 min. West Hollywood take notes, this is how you need to treat customers.
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April 2023 by Joseph Vita
Super helpful staff and good selection of inventory. Will shop here again
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April 2023 by Andrea M.
Store hours say they are open from 11:00am-7:00pm, got there right around 6:00 just to get told that they aren't taking people anymore. Not sure why the store is false advertising the "store hours" if you're going to have people no longer come in a little after 6:00... Waste of a drive and a walk.
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March 2023 by Debbie B.
I went there for a bar my son wanted and had to wait in a line outside because they only allow 1 person per staff which I think is ridiculous. But my son loves the hat so worth it.
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March 2023 by G C
Honestly has to be the worst quality of clothes I’ve seen for an “upscale” brand.Probably won’t last more than 5 loads in a washer before the print breaks off and peels.Wack employees snarking around giving less than mediocre customer service, won’t be doing business again.
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November 2022 by Won Lee
Visited 3rd times since 2016. During every visit, every employee was kind and nice. I made an appointment for today’s one through the call.
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November 2022 by Brandon Caulfield
I walk into this store stoked as heck. Walk around and notice the absolute horrible quality of everything. I asked one of the employees where I could get a hat like his and he laughed at me? Said it took him too long and never said another word to me.
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October 2022 by Daley Vibez
E-money was a blessing! Such a kind dude and made my first experience in the store a great time. Walked out with a nice ring and will definitely be back soon!
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September 2022 by John Brandolino
I've shopped here pre-covid many times- dropped a lot of $....very pretentious mood and brand...I love Chrome Hearts since the mid 90's....but I've moved on because the service is dismal and pretentious...Never underestimate your customer - as a business owner myself....service is everything and just being plain old nice - too bad because the brand is AMAZING !!!
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July 2022 by Chance Vilayvong
First time at Chrome Hearts, they didn't have what I came for but still left with a wicked hat. Mike took good care of me and had an amazing experience.
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July 2022 by Jesee S.
I've never felt so welcome into any chrome hearts location, I created an appoint over phone call and everything with smoothly. Not once have i ever had such an amazing and helpful sales rep like Dominique. Shopping for clothing in my size (2XL in this brand) has always been a challenge but Dominique genuinely took the time to make me feel welcomed in and help me purchase some amazing clothing. Thank you so much for your help and time.
