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August 2025 by Sara Doerr
Some of the best customer service I’ve ever come across! Me and my husband came and and I was looking to purchase the crystal mini Soho and right away i was greeted by the amazing Lauren. Instantly , she greeted me and my husband with a smile and took me to the bag. Me and her ended up having long chats and bonding about our hometown and music We like to listen to and before you know it, I was buying my dream bag from the best sales associate. She was so kind and genuinely one of the best parts about my trip. Thank you, Lauren for giving the absolute best customer service and making my trip amazing
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July 2025 by Dominic Simonetti
Marjorie and Jadon were amazing. Nothing anyone who has interacted with don't already know, and while Marge was the most friendly and outgoing sales person, Jadon is a master of the press. If you are thinking of getting a Vegas-specific bag, hit these two up and ask for the 3-fold vegas tag. It will forever be a special memento of our time in Vegas!
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June 2025 by Suzanne Salling
Reena is my favorite associate!
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June 2025 by N Kay
Updated 6.24.2025
Today I was assisted by Melissa. Again, the best customer service in Vegas. She helped me find exactly what I needed. I always stop here anytime I am in Vegas. Highly recommended.
The best service I have ever received. ISABELLE was so sweet and complimented our vintage Coach Carousel purse. She even helped us pick out a hang tag that matched. Reena monogrammed them for us.
This is the best souvenir we could have asked for. We will definitely return any time we visit the city. Isabelle obviously loves her job and is very good at it.
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April 2025 by The Hurricane
Went here for the wife when I went to Vegas. They were patient as I had my wife on FaceTime going over stuff I have no clue about. Staff was real nice and considerate.
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December 2024 by Albert Dieva
So yesterday I went into a couple different locations before walking in this location just to see if there would be anything different. And there was something different about this store that would be the staff. . When I walked in, there was a girl named Evelyn that greeted me with a beautiful smile. The other two locations I went into I was not greeted the same way I was here. To be honest with you everybody at this location was friendly and nice. So after shopping today, I decided I was going to go get the sneakers that I wanted there and. I walked past three other Coach locations at different casinos so I could purchase from this store. So I just wanted to say if you wanted a nice friendly experience that you would want to go into this location thank you Evelyn for a nice shopping experience.Al
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December 2024 by Kay
Tony took great care of me. Wonderful experience. Will be back!
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October 2023 by Jonathan Raymond-Lezman
Knowledgeable staff. Quick in and out.
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October 2023 by Jonathan
Knowledgeable staff. Quick in and out.
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June 2023 by Chelsea Dalton
This location is great! The staff is lovely and friendly. They were even helpful with my indecisiveness between two bags, givingme their opinions and inputs. The store is very clean and well organized also! I had an excellent experience.
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May 2023 by Chelsea Nord
This location is great! The staff is lovely and friendly. They were even helpful with my indecisiveness between two bags, giving
me their opinions and inputs. The store is very clean and well organized also! I had an excellent experience.
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May 2023 by Ava Cox
I had the best experience ever in the Coach Store. They helped me find the bag I was looking for, helped me find a matching wallet, and helped my customize my bag! The staff was very friendly and a joy to talk to!! Next time I come to Vegas, I will definitely be coming back!!
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April 2023 by carolyn mangrum
I ordered a few pairs of earrings online.The silver pair tarnished loved them.I saw them in the store on vacation and spoke on how they turned after awhile of wearing them less then one year, and They swapped them out for me.
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March 2023 by Lore Dp
The people working this store are super nice and patient. I was deciding between a few bags and they helped me try options and gave me information on features. Then they also helped me personalized my bag to my taste.
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February 2023 by Suga Rae
My family and I had the best experience today with the entire staff! They gift boxes our items and stamped our hangtags. They also held a bag that we had misplaced and made sure we got it back. Tony and his team are fantastic.