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December 2023 by Kameron G.
This Savon Pharmacy truly goes above and beyond!The service is given is always kind, patient, and the staff goes above and beyond. I am quite impressed by them, and am grateful to have used them as my primary pharmacy for at least 12-13 years now! Jeff is an amazing pharmacist, and runs a great pharmacy! Way to go Jeff and staff!
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August 2023 by Brandon F.
The pharmacy use to be amazing, but now they are the worst, the pharmacists forgot that I'm the customer. Been with them for years, and I'm not sure what their protocols are for when a person shows up and making them wait, but they don't care. They could care less about what your arrangements for your day are, it's the worst!
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September 2022 by Chelsea S.
This review is just for the pharmacy, not the store. Came here to get the omicron booster. The pharmacist was very nice and I was able to quickly fill out some paperwork and get the shot. I also noticed they have a drive thru, which is such a rarity for grocery store pharmacies (and a major perk).
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December 2021 by Kataleanaa S.
Very helpful staff. I called in looking for a specific item and the lady on the phone New exactly what I was inquiring about and checked to make sure they had it and gave me the isle number and everything of where to find it! Thanks so much
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October 2021 by CJ C.
This is the only store you get chastised for using coupons. I had two coupons for two different items I was trying to use at self checkout and was told you can only use one coupon. Normally I shop at Albertsons on Blue Diamond Rd and during checkout used various coupons with no issue so its not Albertsons. Also they are more friendlier and helpful there. Not fond of this store and its one coupon per customer rule.
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June 2021 by Carmen V.
My husband has all his medications filled here and the pharmacy staff are so nice, caring and always helping out. Thank you for making our shopping much easy.
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April 2021 by A M.
Not a single check stand open anymore. I've been coming here since this store opened and I'll never set foot in here again.
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February 2021 by Bernard G.
i can't believe i'm giving a review for albertsons,, but why not i love thiz grocery store‼.. it'z alwayz nice & clean..,, & tha staff are alwayz friendly & helpful‼.. tha best part about it iz,, it'z just down tha street from my house‼.. anywayz,, i waz in there today & bought myself a heart shape chocolate chip cookie‼.. & it waz actually a really good cookie‼.. believe it or not,, i ate it all to myself‼.. yummy‼...
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January 2021 by Helen E.
I had to take out my pocket knife to cut open the Coca Cola to grab 3 packs, and on top of that, after I paid for my stuff, the cashier left my 3 packs of soda & a gallon of milk for me to pack myself, what kind of service is that? I guess I won't be coming back soon!
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November 2020 by J. L.
Manager Aldo at this location is a douche bag that doesn't appreciate new customers. My brother and I went for a sale on steak I saw on a parent group on FB. My brothers acct. was new (he hasn't shopped there before) Well because his rewards account was new the digital coupon wouldn't work. So Super Douche Aldo said, tough crap you don't get the sale price, that was a crazy savings of like $80! Well screw you Aldo, you've now lost a loyal customer and a new one! I hope being a cheap douche manager works for you!!!
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November 2020 by Damon B.
This store used to be my go-to and once upon a time had pretty good customer service, with friendly employees. My, how times have changed. About a year, year and a half ago I suspect the management has changed over because I no longer see the old manager in the store and also, I don't ever see a manager in this store now. A lot of the old employees have left or transferred, and customer service seems to be on a big, long downhill slide and has really taken a nosedive since the Covid-19 pandemic hit. In the past year, I've had several bad experiences, including refusal to honor the "just for u" advertised pricing, an employee who wanted to check something out, would not allow the customer to go first, then loudly discussed that, in front of me, with the cashier - without directly acknowledging me in any way, a front desk supervisor with a serious attitude problem, failure to abide by Albertson's long standing "3 is a crowd" policy, where another aisle is opened when there are more than 3 people waiting in line, another employee who has publicly and verbally berated me for my political views, then started an argument about mask wearing (I was wearing a mask!), the removal of the express lanes and replacement with self checkouts (something Albertson's had said they would not do), bad service at those checkout lanes, the most recent of which was an employee who threw a literal hissy-fit about supposedly not being able to view the date on my ID when shown to him(which nobody else has a problem with) not mentioning the fact that I've literally shopped at this store 100s if not thousands of times and this same person continues to ID me every.single.time.I.come… and I am nearly 40 and have a gray beard and hair(!), and just this evening, I visited to find that the store is now closing at 10PM(this store was once upon a time open 24 hrs... then 1AM, then 12AM - THIS IS LAS VEGAS NEVADA A 24 HR TOWN), they've also been cutting back the hours to the liquor department, gating it off at earlier and earlier hours (first it was 12AM, then 11, 10, 9, 8 now 7(!)) requiring the customer to go to the customer service desk to retrieve an item. Whew, is there anything else? I hope not, but I'm sure there is. Other than the long slide to lousy service, this store has the highest prices in the area and they continue to increase (gee, I wonder why) and current management doesn't seem to be responsive to complaints. What's really amazing to me, is that this location has _several_ local competitors with far better pricing, yet the service here continues to decline and management is not doing anything about it. If you would like lousy service by snotty employees at the highest prices in SW, this is your place. Feel free to check out your own groceries and get attitude from the employees while doing it by shopping at your S. Rainbow Albertsons! They won't be bothered to open any additional checkout aisles (usually 1 or two) and the express lane is almost always closed these days. I think every single person who enjoys the "privilege" of checking out their own groceries and getting attitude while doing it ought to get an automatic 15% discount on their bill.
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November 2020 by Sheldon A.
I don't mind shopping here because it's not as busy as other stores but customer service is not the greatest. And that's pretty much all around the store. It's worst up front tho. The 1 thing that irritates me is when someone opens a register but they don't take the next person in line, they call over the person at the end of the line. That's poor management of n your customer service front. Hire me and I can change that for this company.
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October 2020 by Natasha A.
This is the second time that the store has disappointed me and grossed me out. First occasion there was plastic in the cheesecake. This time the meat was grey. I returned it and that was all fine but the person that helped me didn't apologize or say sorry this happened we will follow up, etc. Almost numb to this type of return. Even as I told her that I would never return to the store she didn't even flinch.
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September 2020 by Ledi M.
This store is very accommodating from the flower clerk to the pharmacy tech to the cashier to the bagger to the guest services clerk. It was my first time in an Albertsons and it was pleasant. The cashier gave my daughter stickers and that made my daughter happy. I don't live on this side of town but would revisit just to recreate this great experience.
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July 2020 by Geo V.
Pharmacy = excellent! Very quick, efficient, friendly and helpful staff! I only have the best things to say about them. Grocery Store = excellent too. The best part about the store is the friendly and helpful staff. The store is clean and well stocked too. I found non-grocery items that cost less than at discount stores - and they weren't even on sale.Overall this is a great place to shop,
