Concentra Urgent Care is a provider of occupational health services to employees, offering injury care, physical therapy, drug testing, physical exams, urgent care, and preventive wellness programs. The reviews highlight the exceptional level of service and care provided by the staff at Concentra. Patients consistently praise the front desk staff, such as Alexa, for their professionalism, patience, and ability to make people feel at ease. The nurses, including Skyla, are described as excellent, efficient, and caring, especially when dealing with patients who are nervous or afraid of needles. The doctors are praised for their kindness, understanding, patience, and sympathy, with one patient noting that the doctor personally followed up to provide test results. The overall team is recognized for their exceptional service, compassion, and ability to create a safe, supportive, and welcoming environment. Specific employees, such as Karen, Selene, and Brandy, are highlighted for their remarkable kindness, gentleness, and empathy, which combined with their professionalism, make them stand out as leaders in customer care. The reviews emphasize that the level of service provided by the Concentra team should be the model for service excellence.
Got in quick, front desk super helpful, polite and courteous. Skyla V. did my drug test and lab draws, and VS efficient and professional. Great experience!
October 2025
Karen, Celine and Joanna was really helpful when I went last week on Friday thank you
October 2025
The staff is always friendly, helpful and accommodating to my needs.
