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February 2024 by Shamier
I came here 1/16/2024 and nikki and Aaron gave me the worst attitude and unprofessionalism you can get. The security guard was called on me after me complaining about their attitudes and conduct I witnessed during all this nikki and Aaron stand and giggle in front of where medicine is mixed for kids, well they stood together giggling mixing my kids meds I took video and they said it was against hippo but yet their conduct I’m sure is. I recieved gaslighting and Aaron came from behind the counter to let me know she will be off in 20 mins and I can meet her outside then!!!!! After arriving home my kids meds were powder and another turned over so I didn’t give any medication to my kids that were still in the bottle. Aaron nikki need to be fired and never trusted bc for you to purposely attempt to inflict harm on kids is no excuse. Yes I reported it but I’m filing a lawsuit.I have the pictures of the powder in the bottles and the spillage they can never be trusted.
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November 2023 by Damon Stevenson
Maria and the CVS pharmacy provided excellent service today. She took her time answering all of our questions and was very patient and was able to answer all of our questions. Thank you CVS for providing excellent products and excellent employees like Maria to provide great service.
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June 2023 by Salem S.
The store is a little dirty but we simply went in for a birthday gift and greeting card. Ray was funny and had the biggest smile on his face. Usually come in and it's a quick in and out, but Ray had great customer service and was conversational.
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May 2023 by 3x3 MM
Special shoutout to associate who dropped the ball by not completing intake of my Rx after several phone calls 2 visits and 43 mins in having the Asian Pharmacist & Latin lady to clean up your mess-Congrats!signed-not in this lifetime or the one thereafter
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April 2023 by gawg g.
I called the pharmacy to schedule my delivery. I asked the store manager to add an over-the-counter item to my order. The female manager was so rude, stating that she was not going to do that and that she was not going to add to my order, after giving her what my doctor asked me to get. There's rude and then there is rude.At what point is the customer right?Why is it that we are spending our hard earn money on products and services, just to be talked down to, and abused in person, or over the phone? I ordered the same thing the month before and had no issues and they added it to my order. At what point does CVS the Corporate bear responsibility for their own employee's actions?
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March 2023 by Anissa Quintanal
It's ok, just always a wait when you're trying to check out...
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February 2023 by kat v
NELLIS PLAZA CVS Y MAS in Las Vegas. I usually am not one to ever give a bad review but I feel there is more training that needs to be done to help, wife and I walked in probably around 6:30pm 2/1/2023, drove from PHX AZ. Minding our own business I was trying to find hair gel and was undeceive and wife was looking for earrings, roamed around store looking and met with wife to get tums in back of store when young female long haired staff member walked over and just starred over at us, didn’t think anything at first. Looked for tums for a couple mins staff still here near us, when we were ready we walked over to register and noticed she immediately walked over to the back of registers and starred at me to the point where I felt uncomfortable, I let my wife know and she felt uncomfortable as well. as soon as it was out turn to check out, another older female blonde hair staff member was pulled over by other staff and began to speak to each other, concerned about us stealing, talking loud enough for anyone to hear, we interrupted their conversation as it was about us and let them know we were not stealing, I had to pull up my sweater and take my wallet phone and keys out of my pocket, I shouldn’t have to prove but I was embarrassed, and hurt. I let them know I am a psych nurse and have to much to loose to even think about doing anything like that, I felt extremely profiled. My suggestion is if there is ever suspicions about theft let manager know right away and possibly review cameras??? To possibly avoid assuming customer is stealing when they are not and not embarrass them? They’re was customers behind me, it could have been handled so much better and when we let them know they said I looked familiar and that I’m in here all the time. No. I don’t live here. Also let me know I was holding a lot more stuff, yes because I undeceive about what product and left some behind. Iunderstand it might happen often but please have a better way of handling. I have never been so embarrassed in front of people and it really hurt. I definitely will never return to this location unfortunately. Wife and I do not feel comfortable.
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January 2023 by Kathy V.
NELLIS PLAZA CVS Y MAS in Las Vegas. I usually am not one to ever give a bad review but I feel there is more training that needs to be done to help, wife and I walked in probably around 6:30pm 2/1/2023, drove from PHX AZ. Minding our own business I was trying to find hair gel and was undeceive and wife was looking for earrings, roamed around store looking and met with wife to get tums in back of store when young female long haired staff member walked over and just starred over at us, didn't think anything at first. Looked for tums for a couple mins staff still here near us, when we were ready we walked over to register and noticed she immediately walked over to the back of registers and starred at me to the point where I felt uncomfortable, I let my wife know and she felt uncomfortable as well. as soon as it was out turn to check out, another older female blonde hair staff member was pulled over by other staff and began to speak to each other, concerned about us stealing, talking loud enough for anyone to hear, we interrupted their conversation as it was about us and let them know we were not stealing, I had to pull up my sweater and take my wallet phone and keys out of my pocket, I shouldn't have to prove but I was embarrassed, and hurt. I let them know I am a psych nurse and have to much to loose to even think about doing anything like that, I felt extremely profiled. My suggestion is if there is ever suspicions about theft let manager know right away and possibly review cameras??? To possibly avoid assuming customer is stealing when they are not and not embarrass them? They're was customers behind me, it could have been handled so much better and when we let them know they said I looked familiar and that I'm in here all the time. No. I don't live here. Also let me know I was holding a lot more stuff, yes because I undeceive about what product and left some behind. Iunderstand it might happen often but please have a better way of handling. I have never been so embarrassed in front of people and it really hurt. I definitely will never return to this location unfortunately. Wife and I do not feel comfortable.
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January 2023 by Cricket Carine
Ordered photos online. Never heard back. Came hours after the 'estimated pickup time' to check on them, and was told the photo printer wasn't working. Now I might not be able to get another CVS to print them today, because they couldn't be bothered to inform me they couldn't do it.
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November 2022 by Leana Gonzalez
Trash on every level . Crackheads outside of the store and working behind the pharmacy counter too lmao
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November 2022 by christy harris
First day of getting prescription is 1 star ?
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April 2022 by Erik Mainz
This store decided to close the entire pharmacy to all take lunch at the same time. I hope you all enjoy yourself! Maybe splitting the lunchbreak up between two groups would make more sense and keep the pharmacy open.
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February 2022 by Deborah Hillman
Not crowded and management was very helpful and Patient.
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January 2022 by Victor Ward
They want to get these booster shots but making extra hard for people to do!
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January 2022 by Dr. 10 Below Zero
The Pharmacists are very courteous, helpful and professional!