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November 2023 by james liefke
I came here the day after blackfriday looking for a bike for my daughter that they only had one left on stock. The staff went searching for it and put it together free of charge. Upon ensembley the manager Edgar noticed it had some light surface rust and offered extensively to make it right and most definitely made up for it, I recommend this location to anyone and I will only return to this location.
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November 2023 by Debra A.
It was so convenient ordering tennis shoes to pickup in the drive up lot. Erik was quick and efficient delivering them to my car and was very friendly and professional. Great experience with wonderful customer service.
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November 2023 by Mike M.
Customer service has always been nonexistent. For years I've given this place another chance but usually walk out in disgust. Guess they don't need my business. Today I went in to shop for a mountain bike. Kid assembling them was clueless about anything but the manager was ridiculous. No eye contact. One word answer as he was walking away from me. Dick's might have a vast inventory but they don't have any customer skills. No wonder they call it Dick's
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September 2023 by Wes Richardson
The manager followed me around the store like I was a thief. He made feel uncomfortable. I felt like I was singled out because of my race.
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September 2023 by Arthur K.
They lie and advertise military discount do not believe not all items are. Would not return
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September 2023 by Anthony G
Very helpful employees. My favorite place to buy sporting goods!
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August 2023 by Margret C.
We were looking for some football cleats for our stringbean. So, we went here on saturday afternoon. We were in the area. This was the second store that had football cleats that we visited. We weren't planning on buying them as we wanted to look around. We asked for help. The football cleats were across the way, not in the Youth Shoes, back wall. The cleats for all the sorts were along the left side of the Shoe Department. We asked for help from a clerk, so he got us three pairs to try out, Nike, Under Armour. We weren't sure about his size so we had him try on three styles in two different sizes. One of them was very tight in the back of the shoes, so he was automatically frustrated- so that pair was out. The area for trying on shoes was pretty big. Lots of shoe sizing scales. I was trying to find it online (Dick's), but there were different styles as compared to what was at the store. There was a "ship to store" option and the "pickup" option. I was also trying to find the promo online too. So, instead of running around, I decided to buy them, since the sport is starting next month. The budget was around $40, which was good. We checked out the mouth guards but didn't purchase one here, because hubby found a better deal online. We only went to two departments, the Shoes, and the mouthguards. Clean store. Checking out, the lady was nice. And we were greeted upon leaving too.
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July 2023 by L. Consoli
Convenient location off 215 on West Charleston Blvd. Ample parking with handicap access. Nice neat organized interior, very trendy. Great store for sporting goods. Fitting rooms are available. We shopped here for Vegas Golden Knights Stanley Cup gear. They had them conveniently located at front entrance. Did not dissappoint. Customer service was great. Fast efficient checkout.
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June 2023 by Abdullah Alsalaam
Excellent! Customer service was great. Well organized and clean. Personal was very nice
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May 2023 by Keren Johnson
You will find a lot of variety of everything from any type of sport there, that store is very stocked. I loved it and the people are very friendly
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March 2023 by Gabriella H.
Customer service is great, store is organized and clean. They help me with everything I needed for football.
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March 2023 by Kent Russi
I went in looking for a shoe with great support. We are heading on vacation this weekend and need to walk long distances. Wendell assisted me in getting the best fitting and most comfortable shoe that helps with the planar facilities. Without a really good shoe, walking is painful and almost impossible. Great service, fabulous and knowledgeable help, incredible human, thank you!
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February 2023 by Kathryn Smith
It has a good selection. They have stuff in stock usually, but they are a little pricey, and I wish they had coupons
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February 2023 by Joan Henderson
Windill in the shoe department is the best. My daughter and I have been shopping most of the day for a pair of shoes for me, not an easy task. We went in there as our last resort and I was so happy we did this young gentleman found the perfect shoe for me after spending quality time figuring out my feet and issues I have with them. I will be seeing him again. Thank you so much windill.
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January 2023 by Dena Anderson
I had a difficult time finding staff to help me and it seemed they were terribly understaffed. The young man in the shoe department was very helpful but the woman in apparel did not properly inform us of all of our options if they did not have the correct size and she appeared to be checked out and not very helpful. She was not wearing a Dick’s shirt so I am guessing she was some sort of lead or manager. I was very disappointed by her lack of professionalism and interest in genuinely helping me as a customer.
