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April 2025 by G MB
Great prices on everything you don't want.
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March 2025 by Debi Gu
Wasn't a great selection in the boy kids or women's or men's clothes this visit
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March 2025 by Bezawit Beyene
Horrible experiences in this store. Unfortunately, this store has the worst management team that any retail stores could ever have. No customer service at all! Sadly, I got treated badly by the managers, not only one time, but twice. Few months ago, I was doing my normal shopping day in the store and one of the managers automatically assumed that I stole something because I had a Dillards bag that has a dress in it, which was a dress that I have already bought it a few days ago. The manager asked me where I got that dress from and I told her I bought it from them. She insisted that I open the bag and show her a proof that I already paid for it. I literally had to search for my email receipt to show her that I have already paid for it. After I showed her the receipt, I told her she should apologize to me for her misassumption and treating me like I was a thief.
She refused to apologize to me and even worse, she refused to ring me up the items I was gonna buy and called a security to escort me out of the store. I feel so ashamed and feel like I was mistreated for something I haven’t done. I asked for another manager and explained that I deserve an apology for being treated badly, but the other manager was even so rude and ignorant. I kept talking to her but she literally kept waking out and ignored what I was saying.
After a while, I went back to the store hoping I would have a good shopping day but it turned out to be another horrible day in there. I left my phone on one of the shoes rack while I was trying on some shoes and after a few minutes I realized that I forgot my phone somewhere in the store. I vividly remembered I answered a phone call while I was in the shoes department but when I went back to the shoes department I couldn’t find my phone.
Coincidentally, I ran into the same manager that I had a problem with before and I told her I just lost my phone and asked her if she can check the camera in the shoes area to see where I could have left it. Again, same manager refused to check her camera and said that I can leave my contact info so if anybody finds it they would call me back.
I told her I can’t leave the store until I find my phone because I have all my cards and my Id under the phone case and that’s the only way I can track my son’s sugar level. She seemed like she didn’t care enough about my concern and dint even try to help out with anything. Instead, she tried to rush me out of the store because they were about to close. On top of that, the other managers was literally right next to me but they seemed unbothered at all and didn’t offer any assistance even after seeing me panicking around. In fact, they were all looking at me like I was crazy and a liar. I couldn’t believe how ignorant and unprofessional a team of management could be in such a big store like Dillard’s. Thankfully, I found my phone on the rack, but I left the store with a promise to myself not to go back to that store ever again.
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March 2025 by Alma Zavala
It's time to shopping time now
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March 2025 by Britt L
I’ve been in here twice but the first time I didn’t really take the time to look around but this is the second time I came in here and they have a very nice selection (and large selection) of clothing especially for the ladies. I always LOVE a good bargain or discount on clothing. If you’re not patient or hate going through racks and racks of clothes then you’ll probably be miserable in here. I would only go if you’re in a good mood and can take your time because there is ALOT of racks. Some reviews are also complaining that the prices are the same as Dillards.. maybe SOME of their sale prices but have you been in Dillards lately? I usually can’t find anything for under a minimum of $80 for one piece regular price. I walked in when they were having $3 deals on dresses, underwear, bras, etc.. (can’t try on super bargain deals in the fitting room) which is kind of crazy so some folks where hiding behind racks so they aren’t fully visible to the public trying on the super bargain deals lol.
I really like this store but the reason for the 4 stars is I don’t know what in the world this store was thinking when they put this store together as they only have 5 dressing rooms open for the women and for the size of this store they need to have about 10 fitting rooms in one fitting room area and then another 1 or two more areas for fitting rooms. They also only allow you to try on 7 items at a time and if you want to try on more you then have to get back in the long line AGAIN to try on 7 more items so if you have a cart full of clothes or hell even 2 carts… GOOD LUCK! The dressing room employee was not friendly at all either. The employee saw a man behind me waiting to use the fitting room and he didn’t know it was a woman’s fitting room only. He thought it was the only fitting room area like I did and she waits until he’s next to tell him he can’t go in there because it’s for women only. That’s a little wild considering she knew he was there. All she had to do was point him to the men’s fitting room. I was kind of annoyed for him considering all that time you have to wait just to be told that. They need to do better with managing the fitting room situation but other than that definitely a ton of clothing racks to go through and if you love to shop or like to hunt for a good bargain this might be your dream store.
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February 2025 by Apple-Peaches
It’s decent. I miss the major sales back in the day # additional 50@off
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February 2025 by Tricia Lane Word
This place is horrible they have one older lady moving like a sloth working register by herself 20-30 minutes one customer. Why is this
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January 2025 by Michael D Haberland
I am a very large man. The big and tall section was unorganized, sloppy, and not properly sized or categorized. There were no team members to help me, and the general feeling in the store was, "This is the clearance store, deal with it. "
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December 2024 by Linda
POOR service and treatment by employee's
Clothing absolutely does not seem like it is Dillard's quality. I don't personally believe that the clothing there is from their main stores.
Dressing rooms clothes more than a half an hour before the store closes and there is no return policy.
Terrible store! Do NOT waste your time.
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December 2024 by Ava Newman Sterling
Complete mess of a store. You have to spend hours to locate real bargains. Most items are at the price of sales at regular Dillards. Not name brand everything seems to be a brand that I suspect is made for them.
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November 2024 by Alexandre Andrade
Not the friendless people
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November 2024 by Misha Torres
This is no more clearance center. Prices like regular dillards sale or higher. You can find better deals online.
Store is better organized compared with few years ago when it was a mess.
Can't return or exchange anything even if it's damaged and you missed it before paying. Just doesn't worth anyone..
Also fitting room employee was not friendly at all, so as counter employee.
That was my last visit to this location although I used to come here often.
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September 2024 by Milli Curie
Security guards everywhere circling like hawks. Shoe selection okay. I was looking for work pants and work shoes. Prices as far as a clearance location was not at all impressive to me. The only open dressing room was nuts. You could only bring in 7 items then you had to get in line again if you had more. The rooms were dirty and shabby. Seems like the perfect place for buying formal dresses. There were some young ladies getting quinceañera dresses and they all seemed happy and excited with their selections. They had a good selection of fall and winter coats. Employees on the floor seemed grumpy. Women waiting in line for the dressing room were getting grumpy along with women trying to cheat the dressing room rules/system was just a lot. Cashiers were nice. This was just a weird store and strange experience. I'd go back for a coat. They had good prices on socks, accessories. Not sure about anything else. Wouldn't want anything there I'd have to go to the fitting room to try on....you've been warned. Maybe visiting upon opening on a weekday is better?
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August 2024 by Juana Ortiz
It's too expensive.
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August 2024 by nancy nanners
High prices, was not impressed
