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August 2023 by William May
This was the best people I talked with over the phone after calling over 6 other companies. Also the least expensive. Day of the move they showed up 15 minutes early. Huge 26' truck with their license & insurance painted on the doors. Joe the head guy was awesome. Very considerate. Very careful with everything. Just can't say enough good about him & this company. Oh yea, the final bill was within $50 of the over the phone estimate. You will be Very Satisfied if you use this company. Guaranteed.
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August 2023 by SistahTaz
Friendly service, although they were unable to help me with my particular situation, but did offer some great advice when dealing with crackheads disguised as movers.
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March 2023 by R D
This is not a professional moving company. 1) Don't show up at scheduled time 2) They took longer to move my stuff than previous movers I have used. One guy sort of hangs out in the truck and the other guy does the work 3) Damaged about 30% of my furniture and they don't provide professional service to have it repaired, which would be a normal part of the moving business.
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March 2023 by Irit Chapnick
It wasn't a big move, but Polaris was on time, responsive and professional. Good for seniors, in-state and local moving.Services: In-state moving
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January 2023 by Sandra Oyen
This moving company was good over the phone. They called when they were on their way and showed up on time. However they were not careful with the items they moved and broke one item, and didn't even apologize - justifying it by telling me it caught on the moving blanket even though I saw it break as they slid it across the ground - not on a dolly. They also forgot the clipboard at the pickup location and had the nerve to ask us to get it and bring it to the delivery location. And then they still seemed to expect a tip, which I didn't give. They were nice and fast but I wouldn't hire them again. I only had a few items to move and I wasn't happy with the end result.
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January 2023 by Pete Pallares
Fantastic company and immaculate service. Both administration and moving team were professional, nice and fast. Outstanding!
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December 2022 by Alex Sandra O.
This moving company was good over the phone. They called when they were on their way and showed up on time. However they were not careful with the items they moved and broke one item, and didn't even apologize - justifying it by telling me it caught on the moving blanket even though I saw it break as they slid it across the ground - not on a dolly. They also forgot the clipboard at the pickup location and had the nerve to ask us to get it and bring it to the delivery location. And then they still seemed to expect a tip, which I didn't give. They were nice and fast but I wouldn't hire them again. I only had a few items to move and I wasn't happy with the end result.
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December 2022 by Korean Boy meets Vegas Girl
The team did a great job of disassembling the office furniture, and getting it all the the new location without any damage. They put it all back together and got it done in record time! One plastic wheel fell off of a chair, but it was an old chair. :)They were strong, reliable and very friendly! Will definitely use them for my future moving needs.
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December 2022 by Skye Vegas
The team did a great job of disassembling the office furniture, and getting it all the the new location without any damage. They put it all back together and got it done in record time! One plastic wheel fell off of a chair, but it was an old chair. :)They were strong, reliable and very friendly! Will definitely use them for my future moving needs.
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September 2022 by Corinne Wood
You get what you pay for with these people. On the low end of movers. They just drop the items anywhere when they move your things. They take their time and drag it out. In addition, they picked up some wrong boxes and they won’t make it right with you when I paid them for 3 hours for a job that only took 1.5. Terrible customer service! Won’t use them again!!!!! Pay more and have someone do the job the right way!
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July 2022 by Dylan S.
Worst moving company I've ever seen. Worker had sandals on to move my stuff from a 2nd floor apartment to a new house. Specifically written down stating 2nd floor apartment to house. Mover complained the entire time how he could just leave and we'd be out of a truck. Consistently complained that the boxes were too big, not packed properly, or not taped correctly. Unprofessional company when the number on the side of your truck is calling the company but the worker is calling his boss and they don't want to speak to each other to figure out how to resolve issues. They moved our boxes, my friend and I had to move all the furniture down and into the truck or we would have been moving for days. I paid so I didn't have to move furniture with a bad back but they seemed to be incapable of doing it as well. They got lost getting to my new place even though they had the address, had google maps to get them there, and my phone number to call but 45 min later they finally called to find out where my house is at. Once again they didn't help move any furniture into my house, so my friend and I did that as well. I finally told my friend to sit down and have them move the boxes which they only wanted to bring to the curb and leave them there. In the end worst moving company to deal with, unprofessional, and seems like a mess in management.
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May 2022 by Eileen G.
How deplorable!!!!!!!!! We booked the move 30 days ago and got assurances that everything was all set for our move TODAY! I called them weekly to check in and confirm the moving date. WELL GUESS WHAT; THEY NEVER SHOWED UP AND THEY NEVER CALLED!!! When we finally tracked them down they said they would return our deposit and that their truck broke down and their crew backed out. What does one do? We sold our house and need to be out so the new owners can move in. We are on a timeline and truly stuck. I had to let everyone know before I search for a solution. We MUST move today, I just felt obligated to warn others.
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March 2022 by Joe Scorza
DO NOT use this company. They will give you a low qoute, but drag it out to get extra money. They didnt show up the day they promised, came next day, NO discount of any kind. Then called and told them some pieces where missing. 2 weeks later they had no response. I had to call my credit card company to dispute the charges. I still have not heard back from them. STAY AWAY
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January 2022 by J E.
I DO NOT RECOMMEND this company. The agreed in writing to pack the rest of my stuff on moving day at the moving hourly rate (which is higher that the packing only rate). They left behind tons of large items as well as smaller items they did not pack. I had to leave the old house early to meet the gas company, to let them in the new house to light the pilot lights. My son stayed behind to watch them. They tried to blame my son, (who was not on the contract), whom they asked if I could put the hanging jackets in the closet in my car later, which he said yes; they tried to say he said it was OK to leave ALL the stuff behind which included 15 large items I could never fit in my car and a ton of smaller stuff they never packed. I had to pay a handyman to move the big stuff that I couldn't fit in my car out of there. They also never delivered my golf clubs or video camera tripod! Nor did they put a heave large tv back on the coffee table, or re-assemble a few furniture items correctly. They say in their advertisement they the movers wear their mask while moving, THEY DON'T. They wear them under their chi
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December 2021 by Leasha
They broke furniture and stacked bins so high with the heavy bins on top which crushed smaller bins beneath and charged way more than agreed upon they also took extra time getting started and even though I had everything up front ready to go, they wanted to skip over that and take out smaller items 1st. No type of organization in putting items into the storage area. Me being a senior woman trying to rearrange things just to see what’s what is very inconsiderate of this company. And I also helped to unload the truck to speed things along. I specifically asked them to be careful with my 1 chest and the guy who loaded it was very careful and wrapped it and hand carried it into the truck but upon unload the other guy chose to stack it on with others items and tried to steer 2 carts at a time and that’s how my chest was destroyed, it fell off the cart! They picked up my dresser by the front facing and tore up both sides at bottom and 2 screws were just sitting on the floor, when I asked , I was told , “oh, it can be put back in place it’s just the facing “ . I see why they make you sign a release to only pay 60 cents per pound for damages! They want to just throw around your things, push and slid instead of picking up and carry the correct way as not to damage personal items. David said they are the cheapest in town but that’s not true and they don’t care about your belongings. It was the worst experience! Save yourself the headache, go elsewhere or be prepared to have disappointments Rip offs
