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March 2024 by Di C.
Important backstory: got a flat over 600 miles from home on the exit ramp to the hotel...on a Sunday at 1545. All the tire places closed at 1600...nothing to be done since we had to be at the hotel, to check into a conference before 1700. Lots to do, no time to do it. We had "run flat" tires so into the parking garage and parked as the tire pressure hit 0%. In Thursday morning we drove the 7 mins to this store. JL Hayden came right out to help, did not have our tire in stock but called around to find them. Ordered and all we had to do was wait 2 hours to get them delivered and installed. We were out of there in roughly 2 hrs. We got the service needed, with a helpful friendly, knowledgeable, young man and of we go, home. Thanks for being what we needed, when we needed it!
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March 2024 by Don ..
Beware of this location. They will lie to you, scam you, and will do anything to sell you new tires that you don't need. If you go in to have a flat tire "fixed for free", just know that for them this is an opportunity to lie to you about "safety concerns" and scare you into buying new tires that you don't need. Avoid this location at all costs.
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March 2024 by Terry C.
Great service. Couldn't spell her name but super friendly and helpful. They got me in and out really fast and didn't try to overcharge me.
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February 2024 by Brendan M.
Called Discount Tire to change one tire. They responded immediately and ordered the tire from their warehouse within 1 hour. Took around 30-40 mins for install. They even filled up all my other tires. Only downside was they left my rim very dirty. Had to spend some time cleaning it. Other than that, great, fast, friendly service.
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February 2024 by Scott K.
Great selection, great service, excellent prices. My car dealer said I needed four tire immediately and tried a high pressure sales pitch, I declined took the car here and the Tech said I was still good but should consider it in the near future. I returned in a few months and bought four new tires here. I don't buy tires anywhere else.
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December 2023 by Sam K.
Very friendly and fast service. I was able to save over $100 on a purchase of 4 new tires. They replaced the tires in under 30 minutes. Hayden was kind and courteous and went the extra mile to accommodate me as I was feeling under the weather. "10/10, would recommend."
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December 2023 by Jeremiah M.
Thank you Andres G. and team for taking care of me on multiple visits this week. Great communication, service, and attention to detail. Will be back!
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November 2023 by Madelyn M.
Great service! Very grateful for them. They never try to sell you something you dont need always very honest
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October 2023 by Marc L.
Extremely courteous with great pricing. This suggestions or 100% on point without me, bringing it up to them .
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September 2023 by Bryan G.
Fast service in a little over an hour for two new tires and rotation. Fees were stated up front with no hidden costs. Prices competitive with other tire retail oulets in the area. Jason's customer service was friendly. Recommended.
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August 2023 by Rachel A.
I just have great customer service from everyone that works here. I felt the employees were very honest about their assessment of my tire situation (I had one tire torn up, I have 4 wheel drive, he recommended I replace all because of level of tread- months later another tire messed up, but they said I didn't need to replace all 4 that time, tread was even enough). I ended up buying all my tires from here and I don't regret it at all, the warranty is a better deal than my tires I had from the manufacturer.
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August 2023 by Liz Martin
They were absolutely amazing!! They helped us right away after getting a flat before we started heading back to Chicago. They had all 4 tires replaced at a reasonable price and they replaced our wipers. We couldn’t finish eating our food before they finished our car. If I could give 10 stars I would. Thank you!!!
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June 2023 by Lisa Levine
Don’t go to this location. I’ve been going to discount tires for years. They - Alan and Jaden - tried telling me that my tires weren’t covered and that the flat tire didn’t have road side hazard. They didn’t even inspect the tires. They made me uncomfortable and I was concerned they lacked integrity and were trying to take advantage of me. They even said my certificates on the tires had expired. I left and went to a different location immediately. Turned out that the flat had a nail in it so the tire was covered and my certificates had not expired at all. These two guys - Alan and Jared - lied to me. I recommend not going to this location. The location at Windmill and Pecos is great, go there instead.
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June 2023 by Abigail B.
Very disappointed. I used discount tire for years at a different location. I went to this one for a tire repair and the guy was hard selling me on new tires. That would be fine except he was lying to try to make the sale and thinking I'm clueless. He tried telling me the tires on my car were installed in 2015. That's impossible I got my car in 2016 AND I had bought 4 tires from Discount Tire 3 years ago. I'm not saying my tires don't need to be replaced but the blatant lie turned me off. I took my car elsewhere for the repair and new tires. Honesty is the best policy. Don't try to lie and scare customers into buying new tires. He then had the nerve to tell me they were running Memorial Day sales. They were just trying to pass their sales which is very disappointing.
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May 2023 by Luminous A.
They grinded into my wheels with something after I didn't want new rims. I'm very disappointed. I bought top of the line all terrain tires then they go and damage my rims . Ruined the whole experience.