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April 2024 by E pard
First person in a line of 6 cars waiting just to get my 2 Donuts and it still took them 12 minutes to ask me if I wanted something and another 5 to get 2 donuts... food's great the people who work there are unfortunately under trainer and understaffed.
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April 2024 by Bobbi Hursey
The beautiful young lady taking our order was very sweet. She went above and beyond to make our ordering experience pleasant.
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April 2024 by Dino Bakolas
Came thru the drive thru for 6 glaze donuts and 6 vanilla cream donuts. The drive thru employee never said one word to me. Well trained to say good morning, Hi or thank you to customers. I can't stand there donuts but I do it for the girlfriend that loves there vanilla cream donuts. I drive out of my way 5 miles to go get these donuts. I drive back home open the box to eat there awful glaze donuts and there's 6 glaze donuts and 6 rainbow sprinkle donuts. How did they get 6 rainbow sprinkles confused with vanilla creme. Then you call the phone number to talk to a manager and it goes to voice mail. What a joke
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April 2024 by BestKeptMe
The African American lady who works in the drive thru taking your order is rude in my opinion she was like “what do you want” “is that it” like damn bruh if you don’t like your job just say so apply elsewhere with that horrible accent and attitude
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April 2024 by BN
The lack of friendly customer service! If someone is trying to ask a question, but yet you and co workers continue to ignore the paying customers and talk about “how your hair got did” can wait!
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February 2024 by Brianna B.
Service has been okay sometimes no. They always get my order wrong. Yesterday I went it was wrong. I didn't even get greeted the service was bland he had no intention to work. The grilled cheese wasn't even toasted or melted all the way. The cheese was just cold and raw. lol Only go here because it's next to my job. I gave them chances many times. One other time they put regular milk instead of oat. I find out bc the taste so I was already at work and couldn't go back for a new one. Also manager yells at the employees super bad... I can see why but still.
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February 2024 by Kendallyn B.
The cashier working this morning (02-05-2024 @ around 12:50pm) was very rude. She rushed us the entire time and had a bad attitude. We also got one of the wrong drinks &' ordered to breakfast sandwiches with no napkins. I'm not usually the type of person to complain about things like this but this has happened twice to me at this new location, and the way the lady was speaking to us today was kinda of unacceptable to me.
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February 2024 by Alyssa M
I gave a one star on every level even though I know nothing about how the food is! It didn’t look appealing and the kids that were supposed to be working were crazy loud talking amongst themselves and making unheard of samples that had nothing to do with DD. They must of been bored!The rest speaks for itself on the stars.Ever go into a place and you felt unwelcomed?Well here it goes! Went in for an interview with the Manager. I believe she is the DM. Ms Dina. There was another lady she had with her named Denise. Well I walked in on time for an interview and they are both interviewing other people. Definitely don’t double schedule interviews! I waited and waited. But that’s not even what was a surprise to me. Dina was rolling her eyes at me the moment I walked in. I felt like she was shaming me. Not sure why? She didn’t even want to interview me. She definitely didn’t hide the facial expression and was vocal in a rude sense. Not to mention she was on her phone and texting while she should have been interviewing.The sad part is they didn’t even know why half the people were there other than for an interview. What I mean by this is she didn’t know what position each individual was there for. When I told her what I was there for she cringed. I wasn’t trying to take your job! Now this is not the way to run a business. I am going to say that these two females are related but on the other hand Denise was a doll. Very calm and you can tell she listens.Note to Dina! If your not happy or insecure about whatever it is than maybe you should have someone doing the interviews for you or do something else that you like.It’s not nice to shame someone you never even said but one word to right off the top. You aren’t setting high standards as you procrastinate. If someone wants to work what’s the problem? It was really loud and I can see why some of these reviews are negative. I don’t know but in my opinion it was not professional but than again it’s a donut and coffee shop! Nice example you are setting! This independently owned franchise is not so friendly! They have plenty more that they run. Be careful she isn’t there for you! She’s there for a paycheck and obviously very insecure or maybe she’s just rude all the way around. Who knows but don’t knock someone down who wants to work. That was an awful way to start the day for someone.
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January 2024 by evelyn b.
The morning manger needs some training on interpersonal skills, I get it when someone needs to be coached on improving but, it doesn't have to be in front of store while customers are hearing and watching. She talks At her employees like she was at home with her kids. Uncover boss needs to visit this locations. Feel bad for the employees having to deal with her all day, work should be a happy place. Bless you all and hang in there, mot all bosses are like her.
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January 2024 by Chris S.
Im pretty sure the two older ladies in the morning think they had to manage, but suck at customer service. 6 o'clock in the morning and I'm the only one in the store; i literally said good morning 4 times and still got ignored. I first thought that the older lady was going to help me, but she literally just looked at me and walked away! Then the lady decided to take the order of the person that was in the drive thru. All of this BS and I was just picking up!! Fucking terrible!
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January 2024 by ron
Great
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January 2024 by michele buono-mastro
Coffee excellent. Bagel was stale got there at 10am very little cream
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December 2023 by Kimberly Clark
It's a brand new location when you walk in you make your order on a computer and if you want munchkins they will ask you which ones you would like.
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December 2023 by Paul M.
This Dunkin' Donuts in the entire valley is undoubtedly the worst, and the staff is quite disappointing.
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December 2023 by rachelle vee
I'm here literally 3x a week.. I love the butter pecan iced coffee!! I'm so glad they've made it a permanent part of their daily menu. Occasionally I get a not-so-fresh donut, but its not enough to deter me from visiting. I love dunkin coffee ☕️