-
December 2023 by Lorelei K.
I started with EōS in August. I take dance party on Monday mornings and 3water fit classes during the week. I have lost one full pant size in 5 months. I really enjoy Michelle class on Monday and wish she would have another one for a wed or Friday. She is the Best. I moved here from Lake Arrowhead Ca were I had a similar class 2 times a week.
-
December 2023 by Loren ODonnell
Great staff. Gym is busy Ike most gyms, but good atmosphere and options.
-
December 2023 by Atahualpa & Stacie Paulino
Disappointed, I admit I didn't read contract thoroughly but even after not even stepping in gym 4 days after signing(didn't even use gym that day) no type of refund or early termination of membership honored. Instead a $150 bill at the end of the month regardless if member wants out immediately.
-
December 2023 by Corey Bryant
This is a great gym and the workers are always friendly. I love the atmosphere and the location. Also, I’m very appreciative of the manager Jonnae, for helping fix a situation I was having. Because I’m deployed most months out of the year, my situation can be a little complicated.
-
December 2023 by aidan
Horrible company, I moved away from the city where I got my membership and they won’t let me cancel my membership through the app and when I try to do it online they won’t send me the email to recover my account. Just unbelievable that they won’t work with me over the phone ether to cancel my membership. This is a horrible company to work with, please take your business else where.
-
December 2023 by Peter Bush
The EoS Fitness Center on Rome Blvd is fantastic. The gym is always clean and the machinery is always in good shape. If some of the equipment goes down, it doesn't stay out of service for long, thanks to Andy's diligence. the staff is friendly & always say good morning when I arrive. Larry & Nate are usually the first staff members you see. They do a good job holding down the front desk. The Fitness Trainers are also great. Even though I don't have a trainer at this location, it never stops them from showing word of encouragement or just a simple high five when they see you. I had knee surgery at the beginning of 2023 (torn quad tendon). I felt like I had my own cheering section when I returned to the gym. Special thanks to Cara, Cassidy, John, Nate & Dre. Also the sales manager do a great job. I always see Travis, Nik & Vanessa giving new & prospective members the Grand tour. I know they're busy, but they never neglect to speak when I see them in the mornings. The friendliness & attentiveness of the EoS staff is a direct reflection of their Operations Manager Jonnae's leadership. I believe that she sets a positive example to which her staff follows. It is a pleasure to come in to this facility on a regular basis. The only way the experience could get any better is if I could get them all to say my name in unison, like Norm from Cheers, that would be awesome!!
-
December 2023 by brandon giffen
Would rate 0 if I could. I have been trying to cancel my membership for 3 months now and it still says active. Every phone call I'm told it's cancelled then it comes out of my bank. Avoid this gym at all costs.
-
December 2023 by Alex R
EoS fitness is a large facility with plenty of options to choose from. If you like swimming, they even have a Jr. Olympic pool which I don't see used much when I go however it is in very good shape..Very uncommon for a gym to have is a hip thrust machine, 2 of them actually upstairs, and they are phenomenal if you like to stay out of the way of people and not set up your hip thrusts in the middle of the gym.There are some things in the place that are broken like a shower in the pool area but nothing too drastic. All of the fitness equipment I've seen is well maintained.The reason for 4 stars is that this place is PACKED. I've gone in the morning, I've gone at lunch, I've gone on a Sunday, theres no time where it hasn't had at least 80 people in there. Lots of them don't wipe their equipment down, and lots of them don't rerack their weights The freeweight area is especially packed at all times.
-
December 2023 by Joshua Mier
Larry is an amazing employee who had helped me with my billing regarding my account! Patient and thorough on his assistance! Thank you.
-
November 2023 by Vivek R.
Joined a week ago and found the staff really helpful to get me settled into the place. New gyms are always a little intimidating when you don't know the equipment and layout. Alex spent some time assessing my baseline fitness and then set me up with a training schedule. Jonnae was super awesome when I lost my phone. Thankfully someone had turned it into the lost and found. She got it back to me and told me about the great gym culture there and how folks were helpful to each other. That makes me like the place even more. They have plenty of equipment and it's nice to see a diverse membership.Only suggestion at this point is their towels are not soft and fluffy as advertised. I signed up for towel service and found them to be pretty sad and they remind me of brillo pads.Overall super happy with my membership.
-
November 2023 by Tyrone V.
No member care. They are all about there fees and BS charges. Plus its way over crowded in most places. Never get a good work out in the amount of time you actually want to spend in the gym.
-
November 2023 by Hi Hi
Im self consciousness and ive been wanting to change that about myself. I was sorta afraid of going to the gym but when i signed up i talked to Vanessa and i will say (no offense to anyone else there) she deserves a raise more then anyone else there. She was very nice and professional. I felt like i was talking to a family member then a stranger. 10/10
-
November 2023 by Damon Jones
Great gym location, love the equipment that is available.I come late at night, anywhere from 11:30pm-12:30am, so I don't get to interact with many of the staff. I just switched to this location from the Lake Mead and Buffalo gym and I like the equipment options here better. I enjoy using the TRX Straps, bosu balls, and you guys have more benches available. Although I'm still trying to navigate my way around and find certain equipment and areas as I've only been here three times so far. I love the location and will be continuing my fitness journey here!!
-
November 2023 by patrick brooks
was a member for 4 months and was only able to get two workouts in. the place was so crowded even the parking lot didn't have an available space. i guess if you want to workout at three in the morning on a sunday, this is your place.this review would be zero stars if it was an option. i've also been trying to cancel for three months now and they either didn't know how or straight up lied to me before when i initially told them to cancel the membership and i'm still being billed. calls to their member finance company is a waste of time as well. i think i spoke to the manager who just got on with them a few weeks ago and he was at least helpful with a website to register with and cancel there. doesn't help with what was just stolen from me but i guess i'll dispute it with my bank. kinda feel bad for dropping some f bombs during our conversation but how would you feel being stolen from?nice people who work there but EOS Fitness as a company can suck my nuts.
-
October 2023 by Nathan D.
Do not go here!! They will lie to your face just to get you to sign up and if there are any problems at all they avoid you. WHAT OUT FOR TRAVIS APPLE!! He has said he will deal with my account and the situation that has accord for a month now. TRAVIS APPLE HAS DONE NOTHING BUT SAY HE WILL LOOK INTO IT ANS NEVER DOES. Even when signing up he was joking with Mike about a customer that came up to the desk looking for him about their account and when the co worker came back to tell him he laughed about how this is the 3rd time they came in but he's nit going to see them they can call their bank. Right there I should have ran but wanted to try to get healthier so needed a gym with a pool. I'm top of this I am mentally and physically disabled. I told my concerns to TRAVIS APPLE when signing up and was very detailed about my disability and he seemed like he would help out with anything I may nit understand. TRAVIS APPLE LIED TO MY FACE AND TOOK ADVANTAGE OF MY DISABILITY. After doing more research and asking ppl TRAVIS APPLE has done this to other members as well. One ended up having brain cancer and he could care less about helping him with his account. I have reached out to corporate and my next step will be the news as well and hopefully they pick this story up since TRAVIS APPLE is scamming mentally and physically disabled individuals just to boost his numbers. I'm attaching A pic of the latest text but the chain goes back 2 weeks before the 16th and you will see his response and yet nothing. I reached back out to TRAVIS APPLE and completely ignored now as well as when I go into the gym he refuses to talk and asks me to leave the gym if I'm not working out. EOS YOU NEED TO DO BETTER 100%. And this situation as well as many others need to be handled with the correct way and not made fun of and ignored!
