-
November 2023 by Ryan Chinh
East west bank is the worst bank in America. Customers are rude and if your debit got stealing when you file fraud they don't refund your money back.
-
September 2023 by Helen E.
My parents have accounts in this bank. This bank is ridiculous, each time I try to make a deposit, it takes soooo sooo long! 5-10 mins each customer, and they only have 1 or 2 tellers available. So many people walk out. And today the teller was rude, when it was my turn, he asked me "What do you want?" That is kind of rude. I will try to convince my parents to open account in another bank.
-
August 2023 by a jones
Dehumanizing unprofessional behavior
-
March 2023 by Ross Fiuzi
Awful service. You cannot do foreign currency transactions online even for a foreign currency account.
-
October 2022 by Max Xie
I just had the worst experience, They are was very rude and unprofessional.
-
September 2022 by Sarah I.
This bank is pro Russia! They are still issuing cards that work in Russia to customers despite Russia's illegal invasion of Ukraine. Supporting them is supporting Putin and his corrupt regime.
-
September 2022 by Vegas F.
This bank is pro Russia! They are still issuing cards that work in Russia to customers despite Russia's illegal invasion of Ukraine. Supporting them is supporting Putin and his corrupt regime.
-
July 2022 by Don Lin
I just had the worst experience in almost 40 year. The branch manager was very rude and unprofessional.
-
August 2021 by Oliver K.
Extremely rude, unprofessional, and overall non caring staff. ATM down frequently, and no drive through banking. Avoid at all costs.
-
September 2019 by Go Fast Now 1320
My parents told me about EWB, but I never followed through with opening account. Smaller scale bank that served locals individual or merchant business dealings. They've free calendar if you open account with them and during CNY people go crazy to retrieve one. Workers are mostly women, bit not limited to with age range mid 20s to 50s always cheery open for question and assistance.#bank #friendly #parkinglot
-
August 2019 by Lilinoe, Gardena California GeorgeO
The worst bank I have ever open an account with, the bank manager was very rude & has a bad attitude, when I first went to open a joint checking no interest account with my wife, I explained that I was having a large sum of money to that account, then she started asking me about my other bank accounts and what else money I have (grant you I just open a no interest checking, not an investment account), then a month later I asked her for a proof of funds showing I have $190,000, I wanted to purchase a house, she said that it will cost me $30 for the proof of funds, cause I will draw the money out... I am now in the process of looking for another bank and will close out my account (bad decision opening an account at East West Bank)...
-
March 2019 by Pathana Vongxay
I was open the new account, the first I don't want to deposit a cash a check with them, I asked them a some question about the check that I have, they said your check was fine I can deposit it with us that I don't really want to deposit with them and I made mistakes deposit with them and they asked me how do I get the check and they don't let me deposit my check and closed my account for no resion , I asked why closed my account if you won't let me deposit should let me know at the first place not like let me deposit and close my account it's very unprofessional I don't suggest to this bank customer service very bad too uneducated they don't know what do they doing
-
February 2019 by Albert L.
My parents told me about EWB, but I never followed through with opening account. Smaller scale bank that served locals individual or merchant business dealings. They've free calendar if you open account with them and during CNY people go crazy to retrieve one. Workers are mostly women, bit not limited to with age range mid 20s to 50s always cheery open for question and assistance.
-
February 2019 by christy fitzpatrick
Don't use them for a mortgage if you are on a timeline! They haven't closed a single deal on time that I've seen and that is 2 in the last 3 weeks they have failed to perform.
-
January 2019 by louis rago
First time ever walking into that bank the staff was extremely helpful I haven't had a very good experience like that since Prime Merit back in the early 90s
