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March 2024 by Trasica Louise
I had to admit when I had my first arrangement from here, they had sent me an arrangement that was awful and yeah when I called the response was amazing the manager Brazil,? amazing customer service bye Ahmed if I can give 10 stars . would that’s all I have to say! you need someone to feel better, you want to show someone some love ,edible arrangements on rainbow …amazing customer service! And will be ordering from you guys very soon, and referring you to family and friends !!! may God bless and have a blessed rest of your day goodbye for now. ?
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February 2024 by Manabu Sakurai
today the lady helping was the sweetest just like their treats! 1/20/2024 3:45 PM
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October 2023 by Sweet Tooth
I absolutely love this place. In a world where customer service is scarce this place seems to supersede the standards and set a new bar. The young lady Dulce that helped me has gained my future buisness for all my gifting needs. !!
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October 2023 by Steve
I absolutely love this place always fresh and sweet to fulfill my sweet tooth dulce is the best fruit expert definitely recommend
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October 2023 by HonestReviewer
Stay away from here. I ordered cakes and strawberry from them. Within 2 days the strawberries were molded and cotton growing out of it. I immediately called the store to let them know what's going on. I explained as soon as I got it I put it in the fridge to enjoy later. The lady stars with an "M" told me that I need to eat it immediately I explained I don't want it immediately so I put it in fridge to enjoy at a later time. She said she can't do anything. And she would have a manager reach out because they claim they made it fresh. However no one called back . I called corporate office and they are in a foreign country and do nothing either. This company is a joke and does not do anything to make it right. Go elsewhereUpdate:::1. I never ate it....I broke the chocolate to show u the molded product. As I said I stored in fridge until I was ready to eat.2. I never got a refund3. Thanks for reply. Once I recieve proper compensationI'll update the review
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August 2023 by Ellie Thacker
Great customer service! The manager stayed after closing to make sure I was able to pick up my order the same day I had placed it. Thank you Basil!
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August 2023 by Ruth Denette
Kudos to José.I received exceptional service from José when I made a mistake on my order. Though it was my fault he gave me a great discount. Great customer service. Very friendly and understanding.
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July 2023 by Brandon Berryhill
Ordered a bear and some flowers to be delivered to my wife while I was gone on a work trip. The roses within the bouquet were falling off on arrival. Also, the message I sent with it was blank except for a few letters at the end (I assume the ink was out).Nobody checked either of these things apparently. Thankfully I have an amazing wife who was appreciative of the gesture despite the very low quality of the delivery. I will not be ordering from this location again.
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July 2023 by Andrea M.
I never thought I would care to leave a review of Edible Arrangements; I assumed they're all about the same. Boy was I surprised when I used this location to send a 40th birthday gift to a close friend. I was out of town and felt bad I was missing her birthday but obviously couldn't bring her anything myself. I was a little nervous about the gift arriving when she wasn't home - it was chocolate and it's summer in Vegas - but ordered anyway and hoped for the best. I received a call from the manager, Jose, who said my friend wasn't answering her phone when he attempted delivery. Gahh that's what I was afraid of! Jose patiently stayed on hold with me while I texted her and a neighbor trying to find someone who could accept the package. My friend texted back that she was about 10 minutes away from home and Jose OFFERED TO MEET HER THERE. Wait, what??? I didn't think that kind of service existed anymore. Jose said it was a slower day for them and he didn't mind. I gave him my friend's number and told her he was coming to the restaurant where she was having lunch and he really did go meet her and drop off her gift! Of course she was thrilled and very surprised a delivery driver would track her down when she wasn't home. It all turned out perfect and I could not have been happier. Even the arrangement was bigger than I thought it would be. Thank you Jose for going so far above and beyond and making that day truly special!
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June 2023 by Karla R.
It's Father's Day and you only have 2 arrangement ready and only one person working?!?!?! Like seriously waste of time
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May 2023 by lizeth luquin
I was pretty upset when I got the wrong arrangement delivered, but Jose in the other hand went above and beyond to fix it and bring me the one I had ordered. I am super amazed at his customer service! We need more friendly people like jose :)
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May 2023 by Lena K.
This post is overdue! So last month, my family and best friend and I actually were just leaving from The Tea Terrace. While I was helping my daughter in the bathroom inside The Tea Terrace, my husband and son (2 1/2) waited outside walking around. My son went by the Edible Arrangements window and the nice gentleman (Jose) waved to him, and made a fresh chocolate covered strawberry for him, just because! When my daughter and I came out and met up with my husband and son, Jose had just come out with the strawberry, and of course, my daughter (4 1/2) wanted one too. And guess what? Jose went in and made two more, and one with sprinkles because he just knew my daughter would love sprinkles! My friend went in afterwards to purchase some chocolate covered pineapples as a thank you to Jose, which Jose went above and beyond by making them all fresh to order and packaged them so nicely!Jose was such a wonderful, thoughtful, kind, and friendly gentleman who went the extra measure to put a smile on my children's faces, and just because. I wish I lived closer to this location, because I'd be ordering from Jose all the time for all occasions to gift their products. His customer service (& chocolate dipping skills) was above top notch, and his personality is just so warm and welcoming!You should definitely stop in and see if Jose is in, and if so, make an order with him!
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March 2023 by Dinno Hontanosas
Jose, the gentleman helping me was very welcoming and helped me assemble my valentines gift for my wife from the strawberry arrangement, to the balloons and bouquets. Very refreshing to have great customer service specially since many other places are very incompetent these days.
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February 2023 by Nikki Scheffel
Ordered a bundle offer for a large fruit basket and 12 individual gift bags. What a great offer. The individual gift bags were a hit and all the fruit was fresh and amazing. Everything was ready on time as promised. Very friendly women helped me out as well.
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February 2023 by Monika Fiandra
This is the best edible arrangements location! I've ordered from here before and every order comes out perfect with no issues, they are super reliable and have the best customer service, Marwah was incredibly helpful too! I look forward to coming here every time!
