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February 2024 by Jesselle M.
Giving the team on Sahara and Jones location big 5 star. Superb service, was quick and smooth also answered all my questions. Krister S. was awesome thank you.
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February 2024 by Delores Thomas
As usual everyone was very helpful looking forward to my upcoming reservations i recommend enterprise to anyone needing a rental and throughout my years this location is the best!!!
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February 2024 by Michael J. Durango
The folks at Enterprise Rent-A-Car were phenomenal to deal with! They were very helpful and very accommodating to me, and both the pick-up and the return process went very smoothly. I was pleased with how genuinely polite and helpful everyone was, and I am grateful to everyone who assisted me throughout this entire event.
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February 2024 by Jayne Jones
Staff very effecient and always professional.
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February 2024 by Everett Anderson
This location was originally a bit far from my house but the options of vehicles were great. Kevin assisted us with the check out and check In process and he was above and beyond what I expected in a representative for a company. He offered upgrades and didn’t hide any additional fee if I opted into an upgrade. He explained the additional features with each car I could take for my upgrade. I’m the end I stuck with my original model choice but was very happy to be given the opportunity of change. He was great in dealing with the entire process. He explained what to look for before leaving to ensure I was comfortable with the previous damage and made sure to inform me of the note on the car’s damage. Over all this was an amazing experience during a difficult time. This will be my Enterprise location for all my rental needs.
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January 2024 by Quincy Williams
They are wonderful they always help me make sure I have what I need it’s like my second home
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January 2024 by Devin Peppers
The customer service at the Sahara and Jones location is out standing.Every employee in that office great, they always greet me with a smile. It feels really good when you walk in and everyone know your name.
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January 2024 by guillermo chapman
I rented a Grand Cherokee and it was dirty inside and out.
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January 2024 by Nina Carlson
Super friendly and helpful!! Will return!!
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January 2024 by Leah Dillworth
Brandons customer service at Enterprise was top notch!! We were in a bind finding a vehicle to get to our destination as the original company we booked with did not have a vehicle available when we arrived. We walked into Enterprise and we were initially told there were no available vehicles. Brandon came outta no where and offered a vehicle. He was so helpful and accommodating, if it weren’t for him we would have been stuck!! Thank you so much Brandon, that’s what I call spectacular customer service!!
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January 2024 by Bmills
Great people there and will help you till you get the rental car you want! They are AWESOME
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January 2024 by Annalee UglyDuckling
Update from two star to one since Dec 14th. Soo all tires loss there air. Called and there about to charge me 55 dollars for the there junky vehicle. I already said there service crew ghetto and ratchet and look there car vehicles are unreliable and they charge me for the maintenance they didn't perform it's Dec 17th and I'm stuck.This location needs better services agents. Dec. 14th They did not clean this vehicle before renting it again, they left it half full and there shooting dice in the open. Handle ya legit business first. Super ghetto, ewwww. I could understand if it was a hole in the wall rental car place. Enterprise is well known and you gotta dust bunnies hopping on everything but there job duties. Plus they suck at answering questions.
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January 2024 by Francis
Great customer service employees who rented me a car r both only cause I would comeback but the cars aren't quality or clean as last time rented y I only gave 4 stars thnk u 2.
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January 2024 by GothNan
I dropped off my rental today and it was so quick, I didn't even have time to sit and wait. Hope was the nice woman who did the quick and efficient job. Thanks so much!
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December 2023 by Tami Wilburn
This is a great place with wonderful customer service. I was so happy with my rental experience from start to drop off. I had some changes which were made easily and quickly to my reservation. I had to use roadside assistance, and every person encountered or I spoke too was awesome. They even checked to make sure we were back on the road again after the tire was changed. I had to do a late night box drop off for the first time and it went well. I will definitely use this Enterprise location again and refer to others.
