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November 2024 by Laura Louise
Wonderful employees. Great selection. Of course, very pricey.
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December 2023 by Jun Wu
Don't buy here, don't buy here, don't buy here, if you still know money. Everything has no price. Basically twice as much as outside, some even 4 times. What I bought: a small bucket of instant noodles for 3 yuan, a large bucket for 6 yuan, and cigarettes for 20 yuan. Because this is an imperial necessities store, and they are the empress.
Objective description: We came to play and stay at Caesars Hotel on Thursday. My partner was playing baccarat in the room where the upper limit was the fan, and asked me to help carry a pack of cigarettes. After waiting in line, the checkout said payment only was made in cash. Just pay in cash. Please give me a receipt. "No receipt" means getting the cigarettes back. I said I need cigarettes, but you have to give me a receipt. Said "I told you we don't have a receipt" I said that's not okay, you have to give it to me. "Don't affect our business, come on, let's get the next one!" I said anxiously, I want to talk to your supervisor. The manager said, they said they don't have a manager. Do you want to buy it or not? I was so angry that I called 911. It doesn't matter how much money it costs, I'm amazed that a place as big as Caesars Palace has such customer service. Then the operator said it would take about 20-30 minutes. I waited for a while and thought about it. I didn’t want to be serious with you. I couldn’t afford it. I asked you to give me the money later. I didn’t buy it. The two female shop assistants said, have you called the police? Wait for the police. I said no, please give me the money. "Give me back my cigarette first." "When did I take your cigarette?" I said, I'm leaving. Please give me money. If you don't give me money, you will be in trouble. Then they looked for it and saw the money on top of the cash box. Then he gave me the change. Finally I asked my friend to buy cigarettes. They are all open for business, so why can’t they give out receipts? If I go to the IRS to report this despicable behavior, I'll get it right. Extremely poor customer service.
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December 2023 by Eugene Stambolski
AVOID AT ALL COSTS!!! Items with no price tags . 11 US$ for 24 oz . Modelo!!! My first and last time...Shame on you!!!
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September 2023 by Aura S.
Paid $30 for a vape and the bitch (Jacqueline) working the register had a bad attitude.
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August 2023 by Jonathan C.
Convenience store in Caesars Palace. Convenient but way overpriced. $20 for a small bottle of sunblock. No prices on anything of course.
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April 2023 by Birdie Manu
There are three ‘essentials’ shops in Caesar’s Palace. The main one located in the Lobby is by far the largest with the widest selection and is open 24 hrs. What I liked best about this particular shop was that they had some refrigerated Prosecco whereas in the other essentials shops, they were all room temperature. Another shop is located near the Palace Tower and convention area. It is much smaller but offers a similar selection of goods. The last one was barely open during our stay and is located near the Augustus Tower. It is a shame it was always closed as it had some really cute bags in the window. All shops offer astronomically high priced gifts and basics like medicine, milk and feminine hygiene products. Expect to pay around $7 for a bottle or water and $15 for a small box of feminine items. These prices are high, but nowhere near what you’ll pay if you opt to eat anything from your room.
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February 2023 by Jessi Olivier
$25 for a charger cord that takes 3 hours to get to 15% and they won't refund. So I'll dispute the charges. Not everyone is scamming like y'all, maybe buy better quality chargers. ??
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February 2023 by Nikki Olivier
$25 for a charger cord that takes 3 hours to get to 15% and they won't refund. So I'll dispute the charges. Not everyone is scamming like y'all, maybe buy better quality chargers. ??
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August 2022 by Akshi A
Avoid at all Costs!!! $7.30 for energy drink!!! Total rip-off!!!!No prices displayed.
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March 2022 by Mr. Gianchand
They need to show prices. It does have the basics with the overpriced goods FYI ?.
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March 2021 by Hoa Nguyen
Decorate so awesome during new year eve
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December 2020 by cirque d soleil
Seven dollars for water? ? ?
Sandwiches are probably $30!
I want a room fragrance that is the same as the incense in the hotel.
I wonder if B&BW can make it for me?
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December 2020 by eliza gre
Love this store and the people who own and work in it
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December 2019 by Figment
Essential items are here but oh so pricey
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December 2019 by frank salo
scammed
