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July 2024 by Susan Freck
I ordered several weeks ago, no order confirmation even though the $200 was taken from my account. I haven’t received my order. I have called twice and emailed with my order number and have had no response.
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November 2023 by olu prince
Fresh from vacation I have a taste for wild meat from back home. Excited to find this site without having to coordinate with someone from florida ,I ordered a 4 pound iguana to cook for thanksgiving. It arrived in great time but I believe it isn't fresh. It smells unusual than I am used to. Like maybe it wasn't frozen immediately after being caught . Or wasn't bled out. The hands were cut off but I'm not sure that means it was properly bled out prior. Very disappointed . The meat quality was my biggest concern . In future you might want to ask your source to bleed out the iguanas properly before freezing .Update I threw it out. Waste of money a new meat, I couldn't finish cooking it with that smell
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November 2023 by Dafty Punker
Pretty sure this is a scam. the place doesn't exist and the site looks pretty fake.
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September 2023 by Namaste
Darling son sent a box was not satisfied spoke with EMM chose lamb, quail and duck breast I am in food heaven.
Customer service Claudia + male person could teach a class in customer service.
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August 2023 by Brianne Strong
I never received my first order, so I called multiple times about it. I was given three separate excuses, then I finally asked for a refund. That took a while, and initially the owner tried to tell me that my debit transaction on my bank statement was his refund. had to argue that and then they finally sent our money back. Decided to try another order about a year later, called to see if the item was in stock. He said he could ship it out today for me to receive tomorrow, and I said I was just going to grab my bank card off the table. He began yelling at me about wasting his time and told me to never call back, then hung up the phone. I called him back to explain. I was simply reaching for my bank card on the table where I was sitting and was going to pay him. He then told me he gave me permission to still order And started ranting about wives that have to check with their husbands before making purchases, and people getting bank cards. Sorry, but if you’re going to yell at me for getting my payment method so I can give you money, I’ll never buy from you again. Avoid this business - it’s not worth it.
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July 2023 by Paul Noelle
I'm not sure this is a real business. I ordered some venison only to be told A) they can't fulfil my order because their systems and phone are down.... and B) they don't have any venison. An 'exotic' meat market doesn't have the least exotic meat. Deer. I am now fighting for a refund.
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June 2023 by Marco Nat
Arrived in perfect shape. I recommend one speaks on the phone, the owner is friendly and is good at communicating when/what/how. Thank you, Exotic Meat Market!
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February 2023 by SamM
Darling son sent a box was not satisfied spoke with EMM chose lamb, quail and duck breast I am in food heaven.Customer service Claudia + male person could teach a class in customer service.
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September 2022 by nicole de paz
this place is unacceptable. I highly recommend you never order from this place.
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September 2022 by matt
Placed an order for a product on the website. Owner never informed me that he did not in fact have the product available until i asked about my order 2 weeks later. This man is a scam and i would never order from him again. Customer service is worst i have ever experienced.
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September 2022 by Robert Graham
My favorite place to buy camel meat.
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August 2022 by mike budman
Snake meat was very owner terrible didn't even get a pound paid for a pound 3 little baby's about 3.5 ounce each owner won't even talk to me this place is a rip off please do not offer from them
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June 2022 by jason roberts
Do not order from them! On two separate occasions I ordered from them. Both times were horrible experiences. First time they never filled my order cause it was “out of stock” but they never informed me until I finally called them to find out where my order was. Of course I was given the run around at first. The second time I paid the $75 for shipping, (only available shipping in California) the order showed up late, and was defrosted. The meat was ruined when it got to my house. Called them and they told me it’s ok, just eat it. The lady was rude on the phone. On top of that, part of my order was not what I ordered. I was told that someone would call me back. Never to hear anything from them again. Worst customer service.
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May 2022 by Jesse Lujan
I received an about-to-expire product from exotic meat market. I inquired about getting the product replaced. It took weeks of calling/emailing to get a response and the owner of the business was extremely rude and condescending. You can get a hint of the owner’s attitude by reading through some of his responses to negative reviews posted here. At the end, the product was not replaced and the owner refused to give me a refund. I recommend you shop elsewhere because if there is a glitch with your order, the owner will not be willing to find a resolution.
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April 2022 by Jesus Christ
Don’t order from them they are a scam. I ordered back in December and I emailed and called. When I did talk to them they said what I ordered was out of stock. So why sell it on your website if you don’t even have it? Anyways, they said they’ll ship it out within a week. And nothing. I send more emails and calls. No word and now it’s March 27 … disappointing try another place !
