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April 2024 by J G
By far the best customer service! The staff is courteous helpful and KIND. I have had such positive experience here! Thanks Jazmin
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March 2024 by Ashley S.
Save yourself a headache the trouble and a drama. After the false accusations and menacing assumptions I've been forced to put a restraining order on the person who claims is manager of the property.Some of the rules they don't tell you about is the property is one way in one way out even though clearly no signs are present to state that there is only one way in One Way out after exiting out of the one way in we weren't aware of I was evicted and given until the end of the month to get my stuff out upon arrival the next day my access was suspended with no correspondenc. There is no having a conversation with this gentleman who gets so frustrated and red in the face he spits at you fumbling over his words. Another thing you need to be aware of is make sure that you are responsible for sweeping up the mess no matter how big or small otherwise you'll face public embarrassment and accusations assumptions.Another thing is don't bother to ask for the free water and coffee or you'll face more public embarrassment and accusations assumptions
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March 2024 by Marcel Taylor
Great customer service. I was pleased and happy in every way. I refuse to go anywhere else. The property is being surveillance an secure 24/7... That means a lot to all of us... Thank you for all you do
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February 2024 by Drew drops
Very helpful staff! the prices are wonderful for the large size spaces Ur getting
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February 2024 by Heather Jane Wyatt
Great prices, like a maze inside but once you know where the unit is located then no problem!
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January 2024 by Juanita Arizola
Thank you Richard for the great job you did helping pick the right size & awesome customer service you give ??????
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January 2024 by Rocky Bernstein
Meat prices in town, and the manager is super helpful, respectful.Great Overall with customer service & prices and security.I already have & will be recommending to my friends and family. Thanks, R
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December 2023 by Cody Bray
I've been renting a unit for about 5 months now.. I have to say, Richard has done a great job managing the property. He knows who belongs on property and gets to know his customers.
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December 2023 by Kenneth Hughes
I’m a tenant here at StorAmerica on Smoke Ranch and the Property Manager Richard is very friendly and attentive.
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December 2023 by Jose Luis
Richard is very professional, he answered 100% all my questions, thanks for your help Richard.
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November 2023 by Supposedly Collectable
This Place is Terrible The Gate closes at 9:45. I was in my car ready to leave @9:45 And left my Phone In My Storage unit So I jump out open the unit Find my phone close the Unit and Its 9:47 When I punch in my code to leave And "EXIT DENIED" So I sit around for 20 Or so minutes Thinking they will do some Kind of security check, walk the property since management lives on Sight. Nope... Now its time for me to call the number on the Gate For "Meto" who closed at 5PM so I look up and see that I should call 311 who also was closed At this point im Pretty much left with 2 Options Stay and work Till 6AM wien they open up and Get in Trouble for That Or look at the Gate And See if there is a manual over ride not only was it there But the over ride is out in the open No lock NOT EVEN A PROTECTIVE COVER ANY ONE WITH the most BASIC Of tools Has Whats needed to open it in 2 minutes But if you Have A Drill it can Be done in 10 Seconds. And Because they say i tampered with the gate They put a Red lock onn my unit And say im evected And won't let me in my unit that I Have for work... The manager is Richard who is extremely Condescending says i "Stayed After Hours"... wich is just not true I Stayed After "Minutes" 2 of them to Be exact i was Held Against My will After Hours I want everyone to Know That im not in a 5×5 Or A 10×10 But I'm in a 10x30 That I have Had for Almost a Month Last Weekend I used A uHaul To Get the rest of The Big stuff. There is not Clothes And Paper Good in there its all Heavy Stuff. I Spent 3 Weeks Moving stuff in To a large unit Thats Probably 80%+ Full They Know this They watched Me bring stuff day after day and snoopeed in my unit every time I had The door Open Im Not Perfect and Yes I was Late but to Evict over this is Ridiculous. If You ACCIDENTALLY Rolled a stop Sign @ 2 AM when there was Not another Car or pedestrian Around Would it be Right For The Cops To Take away Your car, Crush it, & Give you a $15 Ticket? No That would not be ok The way the manager Treats people at this Place After the lease is signed is Ridiculous I Didn't even Plan to Be Here long s its dirty and i had a spider on me the first night that I opened the door I was hoping to get By Just long enough to get my own little shop If you have read all of this Thank you i Really hope I can find warehouse Its actually Kinda scary how Unsecured This Facility is. Just like the lock picking lawyer quotes from someone else "There is no security in Obscurity"
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November 2023 by Lillian Dove
Their rates are great for their storage units.
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September 2023 by Grant Harrison
Richard is a very Professional and polite property manager my interaction with him was very helpful and fit my needs and expectations
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May 2023 by Lisa Hegman
Great storage one of the best storages I’ve ever used I recommend them to o all
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December 2022 by Christopher Vets
I bought an auction at this facility Cliff is the one that handled my auction I get to my unit he's not there there's no tamper tag or lock I don't know if this unit's been tamperd with I called Robindale where I have my personal unit asked her to call the district manager to call me nobody has contacted me this leads me to believe that there is some unethical employee practices going on the store America I would advise all auction buyers not to buy from store America
