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December 2023 by Paul Pittenger
I'm stunned! I had no idea what consummate professionals these people are. I did not know that it takes education and training to fit people properly with glasses.I've been wearing glasses for over 40 years, and this is the first time I've been fitted properly with progressive lenses.I mentioned to my technician that with my old glasses. I kept having to take them on and off to see. She told me that if my glasses were fitted correctly that I should not have to keep removing my glasses. And she was right.Now that I have my new glasses from Eyeglass World, properly diagnosed with a prescription, and correctly fitted, I don't have to take my glasses on and off to see, I can see clearly and properly at all distances.Thank you for your professional and courteous work to help me see the best that I can.
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December 2023 by Sandra Ackumey
Spencer at The Decatur location was so helpful.. I wanted to go to an Eyeglass World closer to my home.. she called to make sure they had the Frames I needed and she sent me there with all of the extras I wanted for my new Glasses.? Spencer is the best thank you for assisting me it was much appreciated you’re an awesome employee and I hope they know how valuable you are to Eyeglass World.
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December 2023 by Denise Deignan
It was my first visit to eyeglass world. All of the staff were so helpful and I had a fantastic experience with the optometrist. Dr. Kevin Wogalter has such positivity, patience, and thoroughness. His cheerful demeanor and attention to detail made my visit pleasant and comfortable.
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November 2023 by Beyond Glamorous Beauty Cosmetics
Wonderful office. Very upfront and honest about cost and pricing. Very clean. Very kind. Very patient and friendly with my 6 year old daughter. She really enjoyed her first eye exam! Will recommend to all!
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November 2023 by Susan B.
Great place! Excellent service. Friendly staff.Incredible Prices !! I ordered glasses and contacts, both were ready in less then a week.
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October 2023 by Doug S.
The eye exam is thorough and optometrist is extremely knowledgeable. Great Staff and complete understanding of glasses and contacts. Insurance sign off is quick and easy. Great selection of glasses and contacts. Superb Pricing! Highly Recommend!!!
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October 2023 by Rhonda E.
Phenomenal customer service!!! thorough exam! Excellent choice of frames and lenses.
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October 2023 by Tuscan
Service was excellent and their selection was reasonable. Karen was very patient and helped me pick out the pair of glasses that were right for me.
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October 2023 by Roger Ulrey
We called in advance asking if they cover our ins. I was assured they did. Made the appointments for 3 days later. We get there and fill out the paperwork. Sit there and wait past our slotted times. Finally they say oh we don’t cover your wife’s insurance. Waste of our time. Went to Pearl Vision, and got right in. Eyeglass World was a big letdown.
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October 2023 by Lisa Blaustein
Frank W. assisted my son and I at Eyeglass World. What an awesome and well knowledgeable employee he is! I will definitely take my daughter back here! Great guy Frank is!!
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September 2023 by Zelda Ashby
My husband and I are visiting Las Vegas, I broke the nose piece on my glasses.I went to eyeglass world, where we met the kindness person I have ever met.I think his name is Ivan, if it's wrong I apologize.Long hair and glasses.This company is lucky to have him.After he repaired my eyeglasses, he notice another flaw which he corrected for me.Great customer service!!Thank youZeldaI think his name is Ali, very knowledgeable.
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September 2023 by Cheyenne F.
Dr. Kevin was very knowledgeable and friendly. Great with patients and a great attitude. Ali was also very helpful. Good place to come if you ever need glasses or contacts!
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September 2023 by Joey V.
Came here late Tuesday after work. I was immediately greeted by all the staff. They were friendly and full of smiles as if they love doing their job. Tiya and Alberto were detailed oriented and listened to my needs. I never felt as if I were forced or Influenced to purchase anything other than what I needed based on my prescription. 5 stars well deserved. They both represent and set the company standard at a high level. A raise well overdue for them.
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September 2023 by Angela S.
After having the most horrible experience with the Eye Doc at St. Rose who first under diagnosed my progressive eye prescription with stigmatization in both eyes, and a staff who ignored me when I told them I couldn't see clearly, I contacted Eyeglass World and from the very first phone call with Ms. Karen, explained what happened, and she got me in to see Dr. Kevin! Dr. Kevin knew immediately how to fix the problem and boom just like that I could see so crispWow! Ms. Karen showed me so much compassion and care with attention to detail so I could have a pair of seeing glasses to start my new driving job the next day with night vision which was extremely important.The fact that the entire staff including Ms. Tiya, Mr. Ali were attention detailed oriented. Being able to see is very important especially while driving and Eyeglass World made life for me a little more enjoyable
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September 2023 by Rungtiwa Ide
Awesome customer service! Very courteous and friendly. The staff was very welcoming and knowledgeable. They have great selection of frames, good prices and the lab on premise! I was able to get my two pairs of glasses with progressive lenses in one day! Ivan was wonderful in assisting me with frame selection. He was patient and accommodating! I will be back in the future and will definitely refer this store to all my family and friends??
