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November 2023 by LAMBY tcg
I just have to say this Pawn shop is the top tier of pawn shops. I want to thank manager Dominisha Owusu and Ashley for making my husband's birthday gift come true. I went in and bought a guitar for my husband's bday. They both went above and beyond for me and him to make sure we could get the guitar of his dreams. When we had a issue with one they went put of their way to help exchange it thank you both so much you made a permanent customer and i highly reccomend this place.If I could give this place a 10 I would. Thank you both so much for your amazing kindness and the amazing experience.
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November 2023 by Hector Saldana (Homie)
Ez pawn on DI is a small store but they don't hesitate to to go all out for you to be satisfied in the purchases You've made
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August 2023 by Shon Jones
Me and my wife went in to get a loan for our rings paid a lot of money for real gold and diamonds and we’re not knowledgeable the guy said he was having a hard time because it was a heart shaped Diamond and out of three exspensive high valued rings and I got a bogus amount they ended it with that’s what the computer said ridiculous I went for a aprasol the amount that I got couldn’t compare to what they said DO NOT try to go here for help! I do have to say the customer service was good just not knowledgeable!
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July 2023 by Frank De La Riva
These people are rude as hell. Treated me as though I was a criminal. I brought a brand new radio still in the box never been opened and the lady said it has to be installed. I explained it was never opened and she said show me a receipt. I bought it online and had proof on my phone. She said I never heard of that company before.
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June 2023 by Zack
I was not expecting such great service! Joseph and Alberto helped me out when I came by and gave me a very fair deal. Would highly recommend EZ Pawn over the other options in Vegas.
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June 2023 by Royal Chrome
Wouldn’t recommend selling anything here because they try to scam you. Was selling shoes and they were brand new and were offering 15.
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May 2023 by Dabari S.
Complete Shady place. Called to make a payment for an extension on my Nintendo Switch and they said we haven't paid since March which was a complete lie as we called to make the payment over the phone. The payment was pending and for whatever reason got dropped so now of course it wont show on our bank statement. What a load of bs especially when it was even marked on my calendar to call. I even offered to pay the previous month fee since obviously their system was having issues and did not process the payment when we called. Now they tell me my device has been sold and they cant do anything about it. I could see if they haven't heard from anyone in 3 months or something but we literally called last month to make the payment and now we are just screwed. Not surprised since it is a pawn shop, of course they would make up some crap to sell peoples things without consent. Wouldn't be surprised if I walked in and found one of the "employees" using it now. Beware and always get a paper receipt if you go here. DO NOT TRUST THEIR WORD!
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December 2022 by Tonez G.
Make sure you are sure about lay away plans. They will keep your money if you choose to cancel!
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November 2022 by Mia Benjamin
Michelle & Ashley we're remarkable provided awesome customer service and made this transaction super easy! I would recommend this place to anyone five stars
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November 2022 by Fast Pace
They are great here. Always friendly, never have to wait to long. Also great place to shop.
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October 2022 by shay charles
Nisha!!!! Awesome) Amber Nancy and chicago ?These people are absolutely amazing I came in on there family day and they were treating there customers like family too very friendly very honest very knowledgeable.helpful understandable and treated me with the up most respect ayyee fun friendly atmosphere..each and every one of them fabbbbbulous it's called EZ pawn and they live up to there name indeed easy...
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September 2022 by ecalien
This location was by far the best as far as variety of items to purchase, condition and value of prices. Also the friendliest pawn shop I’ve been to here in the valley. Amber helped me. She was patient and super accommodating when it came to grabbing a guitar for me. Even having to grab a step ladder to bring it down and letting me try it out. The deal was too good to pass up. And she even gave me a free case for my new beautiful guitar! Thanks Amber!
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July 2022 by PAUL LOPEZ
Thank you to Michelle and Nancy (store manager) for such a great customer service experience. They were very helpful, Thank you for helping me find something I really like. I recommend this store to anyone that’s looking for a great customer experience and beautiful jewelry! Keep up the awesome customer service ????
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July 2022 by Julian Castillo-garcia
Crystal helped me with a very important decision I’m very grateful I came in once then came back she gave me the best price and as well as the store manager still helped me out I thank them so much great awesome customer service
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July 2022 by Baron St. John
Nancy, Ashley,& Michelle ARE fantastic! They are always patient and professional. I have ALREADY recommended EzPawn to some people I know! Thanks EzPawn
