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March 2024 by ben green
John (assistant manager) and his team are truly excellent. They exemplify what top old fashioned customer service means. Really an excellent experience of staff going above and beyond for their customers. A true credit to FedEx. Thanks once again for your help!!
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March 2024 by Maria Eugenia
This Asian guy HATES his job! He doesn’t have any customer service skills and he is so rude! I’ve been waiting over 30 mins for someone to help me with plenty of employees around! I’m glad that after I raised my voice 2 ladies helped us!
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March 2024 by li Zhao
Store manager is nice to people and helpful
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February 2024 by Justin Duval
I like that it's open late but the FedEx system to print pics is very clunky and waiting for retrieval takes a long time.
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January 2024 by Doug Price
Fast polite and efficient
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December 2023 by Chelsea P
This location is well staffed for the busy holiday season - go earlier in the day and you might even catch them in a slow time. Ron in shipping was super helpful and personable, I'll definitely return here!
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December 2023 by howard feynman
This place is a lifesaver! I have used the gamut of services here: shipped packages, bought packing materials, made copies using print-and-go, rented computer time to edit an image, you name it.They even let me use the stapler for free.
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December 2023 by A. M.
I came to this location to pick up a package and was assisted by Rey. I gave him my name and he said there wasn’t anything under my name or the company name. I find the tracking number and he magically finds the package under my name. He brings one of the boxes to the counter and I inform him there should be two boxes. He says “ I only have one”. Then leaves the counter and performs another magic trick and brings the second box. He’s either new or didn’t want to help. I’d also like to add I had to wait while he finished a personal conversation with his co worker before I was assisted ! They did provide a dolly to help with larger boxes and that was helpful.
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December 2023 by Alex Smalls
Ron was phenomenal. Very insightful and helping during our printing and shipping needs. Facility is super clean and plenty of parking. Highly recommend.
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October 2023 by George Kwasnak
I ordered something through Walmart was supposed to been there in two days every day for 8 days it said that the order was out for delivery I finally called FedEx and they said that I had called and put a hold on the order I didn't call they said bring your ID down no problem so I walk down there and they told me get my address didn't match the order I had just moved earlier that month and haven't had time to get my address changed since I just had it done two months prior they said they couldn't deliver and they couldn't give it to me do I have five other cards with my name on there and photo they told me they don't go by names they go by address the only go by addresses why couldn't they deliver it to the address ????? It's okay to drop it off in front of somebody's house with nobody home but don't show up with five IDs that don't have your address on it does this mean if I live in a motel for two weeks I'm not allowed to order anything online it used to be to mail got through in all kinds of weather now you won't get it because the happened during the drivers coffee break
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October 2023 by Wendy Gelbart
I regularly go there for work, and generally everyone is helpful. Today, I was in a line of people being told they had to buy boxes to repackage their return items that were already packed. Then I was told they were out of the size box I would need. Ironically, it would be the same size as the boxes their plotter paper comes in, and I asked if we could use one of those. Nope, they could not do that and sent me to another location almost a half hour drive away.
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October 2023 by Sonja Tesic
John is having amazing customer service. It’s so rare today to find someone who wants to pay attention to detail and help you what you want. I wish we had more like this customer service representative. Thanks to John. You deserve the best. :) <3
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October 2023 by Deda DeFalco
Nothing they told me over the phone was true, I was sending a fax. After tidying up and chatting, someone Finally came to help me after me having asked when I first came in. I had to wait 10 mins just to get help.
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October 2023 by Yeimi Palman
Couldn't help me. Was expensive $160..00 for something that cost the same amount. Then they send me to the post office and there it was $230.00. It was a bad experience for me????
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July 2023 by T Hunt
Two different visits for different things, both times excellent service.Today was shipping heavy and awkward items, and I needed the FedEx staff to package everything. They were great! Very friendly, and patient with my many questions.Kudos to Angel and Kendall and Shonda (small but very mighty!!) - as good as customer service can get! Thank you!!
