FedEx Office Print & Ship Center at the Flamingo Hotel is a convenient location known for its friendly and professional staff. Customers appreciate the cleanliness and well-presented environment of the store. Many reviews highlight the helpfulness of employees like Nadia, who was efficient and kind when assisting with shipping questions, and Arlieus, who made sending excess shopping back to Australia much easier despite the high cost. The staff often go above and beyond, offering helpful advice and ensuring a positive experience. However, some customers have faced challenges with delivery delays and customer service. One customer experienced a package arriving two days late, missing an important deadline, but received a refund from a store employee who recognized the inconvenience and offered good customer care—much better than the main customer service line, which was described as unhelpful and frustrating. Despite these issues, the staff at this location are willing to make things right and show genuine kindness and honesty. Customers also mention positive experiences when the staff assist with last-minute needs, such as overnight deliveries of forgotten items or providing local recommendations. Overall, the location is praised for its helpful staff and welcoming environment, with some occasional issues related to shipping delays and customer service that are often resolved positively through store employees.
Arlieus was a great help with shipping my excess shopping back to Australia. An expensive exercise but made much easier with his assistance.
February 2023
I was there recently since we work a lot with FedEx and Nadia was super helpful with all the questions me and my company had, we will be opening an account with her in the upcoming weeks. Very efficient, organized and kind!
November 2022
Thank you for your help Nadia. Great customer service
